The breakfast that was included was basic especially for the price,we didnt get to use the social hr that was included because it was a weekend.

The size of the jr suite we booked was very spacious,the bathroom was really nice as well.the location was everything,we were close by restaurants,shopping malls etc.loved the free parking.

Stayed in February 2024

I feel the price was a bit excessive just for an overnight stay. I was not able to take advantage of any other amenities either. I was also displeased with not being able to check in directly online and use a mobile key.

I liked the cleanliness of the room. The decor and furniture were very modernized as well. The bathrooms were very nice and clean, and I enjoyed a few of the bonus appliances.

Stayed in January 2024

Love the shuttle service provided. The staff was very accommodating and professional.

Stayed in October 2023

I have no grievances with the property  It was an excellent stay  I guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and I didn’t use any of the glasses so didn’t bother me at all

Location,  starting when you walk in you smell clean smells and you walk into a very nice bright, updated modern place with smiling faces bellhops and Starbucks in another restaurant  the rooms are pretty comfortable  Our room could use a little bit of paint touchup, but it was quite clean and comfortable with definitely stay again.  The pool, hot tub and fitness area was excellent. They even had locker rooms and a  sauna  complementary robes in the closet and lavender pillow. Roll-on was a nice touch.  Oh, and I liked my name being on the TV. That was a nice personal touch. I appreciated that staff was also wonderful. They wouldn’t give me a few minutes later on my check out but that’s OK. The stuff is still great.

Stayed in October 2023

The staff at the front were not very nice and welcoming

It was nice, good size on the room

Stayed in October 2023

The hotel is starting to show wear. The bottom of the doors of the rooms are starting to peel. Our refrigerator didn’t work. We had to call maintenance. The safe did not work. The door to the bathroom has swollen so much overtime that you needed to push to actually get out of it.

The location is wonderful. The lobby smells wonderful.

Stayed in August 2023

Breakfast.

The Room space.

Stayed in July 2023

I was a little sad. There was no microwave in the room as was advertised. I did have to ask for the ropes because they didn’t leave them in the room. But the staff was quick to get us the robes when I asked.

The pool was great. It was nice and warm. The staff was very kind and worked hard.

Stayed in June 2023

Booking.com promised a balcony.

The customer service from Spencer was number 1.

Stayed in April 2023

I thought the bathroom would be more sparkling

Nice experience, staff were friendly and helpful

Stayed in April 2023

Just a tad high on price.

Great location. Super comfortable beds and quiet. Staff more than willing to address any concerns.

Stayed in March 2023

Wish it were a little less expensive.

The room was nice and clean. Liked the view from our room with the little lake and ducks:) The breakfast at Holy Mackeral was very good also.

Stayed in March 2023

my room bathroom was super cold the heater in bathroom was broken so the bathroom. was super cold

nice staff and beautiful

Stayed in March 2023

A better variety of room choices. There should be rooms with a fireplace, whirlpools or Jacuzzis and better ambiance to provide for romantic getaways. The mattress was uncomfortable. Breakfast was in the restaurant which I didn't care for. Offer continental breakfast station- not in the restaurant.

I knew the area so I knew what was around me. It was convenient. Not too far from my home and not too far from me event.

Stayed in January 2023

pool area was messy, no breakfast available.

great view and amenities, super friendly staff.

Stayed in November 2022

The pillows are probably the worst pillows I've ever experienced at a hotel.

Every room we've ever gotten has been a slightly different set-up but we've loved them all. The pool and hot tub are always a nice bonus.

Stayed in November 2022

I really liked that they have a Starbucks inside of the hotel, and free parking

Stayed in August 2022

The only thing my partner and I had an issue with was there were no USB outlets to charge our phones in the room. We had to go to the lobby.

The property was relaxing and inviting. I really love how nice the staff was.

Stayed in September 2022

Nothing comes to mind

Property was clean in appearance

Stayed in September 2022

The rooms are very old and outdated

Hotel was clean, nice clean smell. The staff was very nice

Stayed in August 2022

clean, safe and comfortable

Stayed in August 2022

Price.

Stayed in July 2022

Stayed longer

The breakfast was awesome

Stayed in July 2022

We brought our own breakfast food. Anything we might have purchased for breakfast seemed pricey. A cup of coffee at the in house Starbucks cost double the normal price.

The hotel was clean, comfortable, and convenient. We found the service to be all we could expect. I was surprised not to find free internet apart from signing up to become Westin members.

Stayed in July 2022