No restaurant on site, but not such a problem as there were plenty in the surrounding area.

The reception area smelled so nice each time we came in/out, friendly staff & welcoming. Rooms are spacious & clean, bed is super comfortable. Location was great for Union Square, walkable to many spots; convenient parking garages nearby.

Stayed in May 2024

Food options in restaurant

Location and cozy rooms

Stayed in May 2024

Very few amenities on offer. The bar was closed & the free coffee in the morning very disappointing as no milk provided & it was just weak coffee in a flask.

It was a beautiful design & great location. Staff were great and very helpful! Even giving us an upgrade as we were celebrating a birthday.

Stayed in May 2024

Nothing!

Cute little boutique hotel. Love the details. Love the staff, everyone is above and beyond!

Stayed in May 2024

The room could be cleaner.

Very good location, very close to Union Square and severla shops. The hotel is very querky with a nice retro vibe and the staff is very kind, but overall rooms were quite dusty and could be cleaner. A bit noisy at night.

Stayed in April 2024

The room we were in had nowhere to put away the clothes (no chest of drawers/wardrobe), just a handful of hangers on an open rail

Perfect location right next to Union Square, comfy beds and clean bathroom. Super helpful staff

Stayed in April 2024

The room had a full fridge and tons of snacks... none of which were complementary, basically meaning I couldn't use the fridge to store my own things. The bathroom is neat but the shower could use a removable head, otherwise it's hard to shower only the body.

Great location, friendly staff. This is a fab place for a couple nights. However, the walls are very thin. The people above me clearly had kids and you could hear every single jump off the bed. The beds are big and cozy. There's not much space in the rooms but that is to be expected in SF. Just gotta play suitcase tetris and you're good!

Stayed in April 2024

Nice room, comfortable bed, clean bathroom, good wifi, helpful staff

Stayed in April 2024

The room and the bed where a bit small.

The location was perfect for exploring the city.

Stayed in April 2024

Upon checking in was informed the elevator was out of order, no big deal, guests all placed on a lower floor to remedy this - the problem became apparent overnight when trying to sleep, I was allocated a room right near the stairs so was awoken multiple times by people moving about on and dragging luggage up the wooden staircase (just behind the head of my bed). Staff remedied this by giving a new room for subsequent nights. Would have loved the bar to be open for drinks in the evening. This seems like such a waste of a great space.

Honestly everything about the place. The hotel is lovely and has a great aesthetic. Comfortable beds and great shower - the toiletries smelt great as did the entire hotel. Pastries and coffee in the bar area each morning was a great touch - just make sure to get there earlier as on one occasion when I went later they had run out. Great location with buses to Fisherman’s Wharf and Crissy Field just outside the front door. Despite my criticism below on the initial room staff were quick to remedy by allocating a new room further away from the stairs, telling me to take my time moving things between rooms. This solved all negatives and was done apologetically and with no pushback from staff. If you are after a quieter stay or have had a long flight, ask for a room further away from the stairs and you shouldn’t have any issues.

Stayed in March 2024

Hot water kettle in room would be good. We had one in Seattle. Not a deal breaker by any means, just a suggestion.

Pali Hotels make sure you have everything you need and are very comfortable and accommodating. This was no exception. We were very happy there and will definitely be back when we need to "escape" to San Francisco again.

Stayed in April 2024

room great but very small. Bar not open, lobby felt tired. a man doing crack outside the front door of hotel.

staff were lovely.....room was great but smaller than expected. but everything about room was great.

Stayed in March 2024

Parking Is around the block but there is no place to load AND unload luggage in front of the hotel. This Is a complicated situation

Location. Classy. Nice. Big room

Stayed in April 2024

Great location. Comfortable room.

Stayed in January 2024

The sink: it was too small and in a corner, very hard to was your face and not wetting the floor.

The room is big, the bed is comfortable, there is anything you need.

Stayed in March 2024

A little noisy at night from a nearby restaurant kitchen. Bathroom vanity is tiny. There was an espresso machine but nobody operates it.

Great location, parking across the street, safe and easy walk to several great neighborhoods, coffee, restaurants, shopping, theaters. The room was chic, pretty, and comfy with robes and a wool blanket. Second floor lounge is spacious for a morning treat and drip coffee or meeting up with friends, doing work, etc.

Stayed in March 2024

Unfortunately, during my visit, the lift wasn't working, which posed a challenge, especially since my room was on the 6th floor. The bathroom, while well-equipped, suffered from low water pressure in the shower and a delay in getting warm water. Additionally, there were no restrooms available outside the rooms, which was inconvenient. The room itself was quite chilly. It would have been appreciated to have been informed about these shortcomings before arrival, and a price discount to compensate for them would have been a nice gesture. Overall, while Palihotel has its positives, the issues encountered during my stay detracted from the overall experience.

My stay at Palihotel in San Francisco was a mixed experience. The hotel exudes charm, with everything looking even better in person than in the pictures. The atmosphere is lovely, and the location, just steps from Union Square, couldn't be better. The receptionists were incredibly helpful throughout my stay.

Stayed in March 2024

Really well designed rooms with a comfortable bed. Also the mini bar was stocked with loads of cool drinks and snacks.

Stayed in December 2023

room too small, view on a wall, croissant in the morning very hard like they were old, toilet not flushing well, noisy

Pretty interior and cool style, nice location close to union square, loved the bathrobe, comfy bed

Stayed in January 2024

English Breakfast Tea for visitors fron the UK ?

The staff were so helpful and friendly

Stayed in February 2024

Not many choices for breakfast, hot water and tea would be nice. Had to ask twice for an iron and ironing board.

Great location, good value

Stayed in February 2024

Provisions in room

Location, style

Stayed in February 2024

Only one, restored historic elevator,means you may have to wait a while, not really a problem, just to be aware.

Perfect, central location near Union Square and Chinatown. Comfortable room. Helpful Staff. Simple, breakfast pastries and coffee included. Would definitely stay again.

Stayed in February 2024

The only problem, there was a lot of noise coming from Stockton Street, it was really really frustrating!

The design, THE MUSIC in the lobby!! The location, the staff, the room!

Stayed in January 2024