10333 North Mall Drive, Baton Rouge, LA 70809, United States
#38 of 74 hotels in Baton Rouge
Guests' ChoiceBased on 57 hotel reviews
7.9Cleanliness
8.0
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.9
Value for money
7.7
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Showing 1 – 25
Reviewed: 25 September 2023
Ducre
United StatesOutdated and breakfast
Location
Stayed in September 2023
Reviewed: 17 September 2023
Kimberly
United StatesThere was nothing really wrong.
The breakfast was cool and the room was spacious.
Stayed in September 2023
Reviewed: 25 July 2023
Sybil
United StatesThe loud air conditioner
Stayed in July 2023
Reviewed: 31 January 2022
Clint
United StatesI left my pocket knife and it's been hard on getting anyone to help. I keep getting told I'll get back with you and no one does. I now I probably won't get my knife back but it would have been nice that someone have act like they care. I'm pretty sure I want stay any more.
The rooms were very nice size.
Stayed in January 2022
Reviewed: 26 December 2021
Dale
United StatesN/A
We have stayed at this hotel many times. Management & Staff are always very accommodating. Will continue to stay here in the future.
Stayed in December 2021
Reviewed: 11 July 2021
Deosha
United StatesThe room smelled like smoke and wasn’t clean to my expectations.
The hotel is in a good location, their were plenty of breakfast options, the bed was comfortable, and the staff was nice, especially Shonda at the front desk.
Stayed in July 2021
Reviewed: 25 April 2024
Lady
United StatesEverything was wonderful
Stayed in March 2024
Reviewed: 22 April 2024
Saquannna
United StatesThe person working at the front desk very helpful
Stayed in April 2024
Reviewed: 4 March 2024
Sheryl
United Statesthe bed was comfortable
the hotel actually sucked. I am one who goes with the name of a hotel, this hotel did not stand up to it's name.
Stayed in January 2024
Reviewed: 10 January 2024
Chenica
United StatesThe staff was amazing!!
Stayed in January 2024
Reviewed: 2 January 2024
Rickell
United StatesBeautiful hotel nice size rooms very clean and spacious. STAFF WAS VERY FRIENDLY AND HELPFUL, & WE EVEN HAVE BREAKFAST INCLUDED WHICH WAS GOOD AS WELL .
Stayed in December 2023
Reviewed: 22 December 2023
Jacquelyn
United StatesElevators were all broken & we weren't told until we checked in and it was too late to cancel. Our room was on the third floor. I am pregnant and have a physical disability involving my leg, so three flights of stairs with 2 young children and all of our luggage was NOT desirable. The hotel did little to remedy the situation. The rooms were in mild disrepair. The battery in one of our smoke alarms died at 10pm one night and the front desk didn't have any batteries, so we left it with them to chirp all night. I assume they don't test the smoke alarms as scheduled. The absolute worst part was the bathtubs. The drains were so clogged with soap scum and other people's hair that they took several hours to drain! Not only disgusting, but a serious safety hazard to small children that could lead to drowning. I lost hours of sleep checking on my toddler to make sure she hadn't gotten out of her crib somehow and gone into the bathroom. Thankfully, my family lived in town and we bathed our kids at their house for the remainder of our trip. Absolutely absurd!! I attempted to contact the manager regarding my concerns, but never received a response. I doubt we will ever stay here again.
Staff was friendly and this is one of the few properties where we can get a 2 bedroom suite for our family.
Stayed in November 2023
Reviewed: 22 October 2023
Raelene
United Statesall good
clean, festive, rooms inside
Stayed in October 2023
Reviewed: 15 October 2023
Shanika
United StatesThe room had a smell and the water pressure was super low and the sink and the tub was backed up. The tub also had someone else’s private hairs in it. This was the worst residence inn i ever stayed in.
Anthony was amazing
Stayed in October 2023
Reviewed: 1 May 2023
Sharronica
United StatesHorrible, very outadated, had an awful odor, spiders crawling on the cover, brown stuff running down the wall from vents, the oven started smoking once we turned it on to cook, my 1 year old pulled out some circle like pills from under the bathroom cabinet. Never again
Horrible, very outadated, had an awful odor, spiders crawling on the cover, brown stuff running down the wall from vents, the oven started smoking once we turned it on to cook, my 1 year old pulled out some circle like pills from under the bathroom cabinet. Never again
Stayed in April 2023
Reviewed: 14 January 2023
Luis
United StatesThe room, was so dark and gave me a handycap room, not fair!!😡
the location
Stayed in January 2023
Reviewed: 2 January 2023
Kolani
United Statesnothing
everything
Stayed in October 2022
Reviewed: 5 September 2022
Keith
United StatesSorry but when came in the room it smell like mold and damp muggy was not happy it was to late to do anything got in at 1:30 am delay with flight.
The location was great
Stayed in September 2022
Reviewed: 18 July 2022
Nelson
United Stateswe scheduled and couldn’t get the room cleaned the a/c unit is way too loud in the bed room ants in the closet by the restroom walls dirty we had to clean and exchange towels for ourselves
the location and my kids liked the pool
Stayed in July 2022
Reviewed: 4 July 2022
Christine
United Stateslocation
Stayed in July 2022
Reviewed: 31 January 2022
Danna
United StatesA/C did not work so we had to change rooms. Luckily that also helped with the people above us running and jumping for hours. Not worth the price. Parking lot scary.
Front desk clerk and maintenance guy were great.
Stayed in January 2022
Reviewed: 7 November 2021
Clandry81
United StatesThe fruit was very fresh
Stayed in November 2021
Reviewed: 30 July 2021
Vicky
United StatesThe room was not clean. The floors were dirty and it had a smell.
The kitchen in the room
Stayed in July 2021
Reviewed: 28 June 2021
Hebert
United StatesThe only thing that really bothered me was I seen a few small roaches in the room
This property was awesome and this will be were we stay Everytime we come out here
Stayed in June 2021
Showing 1 – 25
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