1 Seaport Lane, Waterfront, Boston, MA 02210, United States
#10 of 93 hotels in Boston
Guests' ChoiceBased on 2183 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 15 May 2024
Joan
United StatesN/A
Good view, comfortable beds
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
United StatesN/A
Great location close to the seaport and all the good restaurants and shops
Stayed in May 2024
Reviewed: 13 May 2024
Brenda
United StatesThe property itself was perfect. The only negative would be that there is not a lot to do except eat in the area.
The staff was incredible. Very friendly and informative. The convenience to the pavilion for the graduation ceremony and plenty of restaurants to choose from.
Stayed in May 2024
Reviewed: 13 May 2024
David
United KingdomI was told on arrival that gratuities were not necessary for hotel staff. This was not the case in the bar and restaurant. Whilst this did not cause a problem, guests should be given accurate information by reception staff.
Room, bar and restaurant. Leisure facilities looked good but did not get time to use them.
Stayed in April 2024
Reviewed: 12 May 2024
Kathryn
United KingdomWonderful hotel located a short walk for the centre of Boston. Really close to some Wonderful restaurants if you don't want to go too far in the evening.
Stayed in May 2024
Reviewed: 10 May 2024
Vicki
United StatesThere was a man shouting in the hall Saturday night. He was swearing and yelling at a woman. I was afraid to call the front desk incase he found out I called. It would be great if there would be an emergency button in the room.
Stayed in May 2024
Reviewed: 10 May 2024
Franceschi
PanamaFront desk staff somewhat unfriendly
Great rooms very comfortable free water and coffee everyday
Stayed in April 2024
Reviewed: 8 May 2024
Brooke
United StatesThe staff is wonderful. Every time we're in Boston, this is the only hotel we would stay. We can count on quality of service, security, cleanliness and no unpleasant surprise.
Stayed in May 2024
Reviewed: 8 May 2024
Fiona
IrelandCannot open windows in room so no air circulating.
Staff so helpful and friendly. Beds so comfy. Nice relaxing and comfortable foyer.
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomStayed for the third time here, great location
Stayed in April 2024
Reviewed: 6 May 2024
Claire
United KingdomLocation -far way from centre Conditioner empty both days
Clean, modern, staff & food
Stayed in April 2024
Reviewed: 5 May 2024
Christine
United StatesVery minor: the bathroom hook was loose and did not work. The shower was complicated to figure out and the hand held shower hose did not work.
Sound proof rooms, clean, stylish, all tips included so no need to tip any staff including valets
Stayed in May 2024
Reviewed: 3 May 2024
Janet
United StatesThe hotel is located centrally in the Seaport right across from the World Trade Center T stop. The staff was super helpful and accommodating. The onsite gym is first rate with windows all around and very helpful staff.
Stayed in May 2024
Reviewed: 1 May 2024
Gloria
United StatesNothing!
Multiple fast and sit down options.
Stayed in April 2024
Reviewed: 30 April 2024
Cheryl
CanadaLocation was great.
Stayed in April 2024
Reviewed: 24 April 2024
Natasha
United KingdomThe room needs more storage space. Whilst everyone thinks a Keurig is great not having the ability to get boiled water for a cup of tea is a form of hate crime against anyone British 😂.
The staff at the Seaport are fantastic, nothing is too much trouble and they'll do anything they can to help you and make your stay enjoyable. If you are going for the marathon they really take care of you. Free shuttle bus to the buses at Boston common, pasta party the night before, take away breakfast on race day and facilities for spectators to make signs to support their runners. All much appreciated by my husband who ran the marathon. The room was nice, comfortable and quiet. You are 2 minutes walk from the WTC silver line stop so getting from/to the airport and around Boston is very easy. I would stay at the Seaport again in a heartbeat.
Stayed in April 2024
Reviewed: 23 April 2024
Townshend
PanamaThe restaurant menu
Stayed in April 2024
Reviewed: 22 April 2024
Eleanor
United StatesPillows were not awesome.
Loved everything but the pillows.
Stayed in March 2024
Reviewed: 20 April 2024
Matt
New ZealandCould have used a laundry service on site
Great location with clean and comfortable facilities
Stayed in April 2024
Reviewed: 20 April 2024
Alison
United KingdomNo faults
Great location, spacious room, friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Darlene
Canadanothing
everything
Stayed in April 2024
Reviewed: 20 April 2024
Geoff
New ZealandOur room wasn’t serviced on the second day.
We stayed here three nights for the Boston Marathon. Really nice hotel which treated the marathon runners amazingly well, with a gift at check in and they also put on free shuttle buses to the marathon on Monday morning. Hotel was very clean and set in a great location in the seaport area with lots of restaurants nearby. Would stay again
Stayed in April 2024
Reviewed: 19 April 2024
Eoin
IrelandGood modern hotel. Excellent facilities, good bar restaurant. Would definitely stay here again
Stayed in April 2024
Reviewed: 19 April 2024
Stewart
United KingdomStaff were friendly and accommodating, put On a free shuttle for the marathon runners
Stayed in April 2024
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