4385 Southside Boulevard, Jacksonville, FL 32216, United States
#30 of 166 hotels in Jacksonville
Guests' ChoiceBased on 397 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 8 May 2024
Clifford
United StatesThe TV location in the rooms are in a bad spot. Had collision with it once . You have to pull it out fully and turn to watch it. Blocks half of the pass through. The slide on the hanger were hanging up also. The tv can only be watched from one room at a time; not the whole suite. There is a wall in each room clear for a wall mount tv in each room. I’m an engineer by trade and moving the tv constantly will cause more issues and cost sooner than later. All the electronics hanging on the wall behind it is taken also. They can be relocated in the fake cabinet under the tv.
The breakfast was great. The facility function is perfect for work or play. The location is walking distance to 25 restaurants from sports to fine dining.
Stayed in May 2024
Reviewed: 1 May 2024
Deanna
United StatesN/a
Breakfast was great! Good variety of restaurant with in walking distance to choose from, Staff was great
Stayed in April 2024
Reviewed: 23 April 2024
Gage
United StatesPrice too high for retired people on fixed income.
Breakfast was good. Food was hot and good varity. Clean and hard working staff kept area clean and food replenished.
Stayed in April 2024
Reviewed: 18 April 2024
Stephanie
United StatesWe are a 6-person family. The pull out couch was rough.
The staff were very friendly and helpful. The room was very clean and the beds/pillows were comfortable. Breakfast was good and had enough variety. The kids loved the pool and hot tub. We would stay again.
Stayed in April 2024
Reviewed: 11 March 2024
John
United StatesN/A
The location, the staff, the room were all perfect!!
Stayed in March 2024
Reviewed: 12 February 2024
Kawanda
United StatesThe staff was extremely nice, the room was wonderful, the breakfast was good and the location was great.
Stayed in February 2024
Reviewed: 8 January 2024
Bionande
United StatesThe toilet had a weird smell like a combination of urine and garlic. The water was a little weird feeling too.
Breakfast was good. There was a varity to choose from.
Stayed in January 2024
Reviewed: 4 December 2023
Brad
United Statesnothing
good value
Stayed in October 2023
Reviewed: 27 November 2023
Indea
United StatesNOTHING!!
EVERYTHING!
Stayed in November 2023
Reviewed: 24 November 2023
Fakhriddin
United StatesNothing
I loved everything
Stayed in November 2023
Reviewed: 13 November 2023
Lawrence
United StatesThe room was not attended at all.
The ladies who assisted us on the evening of 11/10, and the morning of 11/11 were cordial, pleasant and courteous.
Stayed in November 2023
Reviewed: 30 October 2023
Haynes
United StatesGood
Stayed in October 2023
Reviewed: 28 October 2023
Vionca
United StatesThe staff was almost never at the desk which poses a safety issue. Anyone off the street can walk in undetected. I recommend CCTV cameras and or security.
The location was centralized.
Stayed in October 2023
Reviewed: 25 October 2023
Alana
United StatesNo complaints, just suggestions..... wish the room had a bath/shower combination (a little easier to handle with smaller children). Also would have liked to have seen healthier options, such as fresh fruit, for breakfast.
We were behind schedule with our arrival time, so we called the hotel to let them know. They gladly accepted payment over the phone for the room and had our room ready when we arrived in the early hours of the morning. The overnight agent was very friendly and provided us with waters upon arrival. We noticed the initial room was not as clean so my husband spoke with the front desk agent who immediatly apologized and placed us in another room. The room was very spacious and extremely comfortable for our family of 5. The closet space and shelving was a plus. The breakfast was plentiful each morning and the attendants made sure the area was clean and well stocked. Location is within walking distance to several chain restaurants and about 20 mins to Jax beaches, 45 mins to St. Augustine.
Stayed in September 2023
Reviewed: 23 October 2023
Hans
BelgiumHaving cheese burgers as breakfast is just something that as a European I never get used too....(just one day....all other days good alternatives...
Spacious and quiet room....
Stayed in October 2023
Reviewed: 8 October 2023
Manal
United StatesThe couch was disgusting
The smell also the bed and bathroom were very clean
Stayed in October 2023
Reviewed: 1 October 2023
Terra
United StatesN/a
It was good
Stayed in July 2023
Reviewed: 1 October 2023
Terra
United StatesN/a
It was good overall
Stayed in July 2023
Reviewed: 26 September 2023
Jones
United StatesNothing
Everything
Stayed in September 2023
Reviewed: 18 September 2023
Ranita
United StatesEverything thing was pleasant.
Uopn check in and check out, staff was very pleasant and helpful.
Stayed in September 2023
Reviewed: 9 September 2023
Lori
United StatesLoved the large space with separate living room area. It was very clean and that was a relief since we were traveling with a mobile toddler. A/C worked great. Hot breakfast was tasty. Staff looked and acted happy which directly reflects on management and in turn on the great job staff is doing. Would absolutely stay there again!
Stayed in September 2023
Reviewed: 8 September 2023
Dutches
United StatesThe location
Stayed in July 2023
Reviewed: 6 September 2023
Sherry
United StatesVery clean and close to a variety of different things to eat
Stayed in August 2023
Reviewed: 5 September 2023
Elsi
United StatesNothing
Everything
Stayed in September 2023
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