2500 Brickell Avenue , Brickell, Miami, FL 33129, United States
#118 of 200 hotels in Miami
Guests' ChoiceBased on 347 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.2
Facilities
7.9
Staff
8.4
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 8 February 2022
Andres
Costa Ricathey were suppose to have parking included but they din't and they charged an extra fee for valet
Stayed in February 2022
Reviewed: 23 January 2022
Mark
United StatesAs indicated above, I selected "three adults" when I chose the room. I saw a price increase for the extra person which I have come to expect. I also selected the "breakfast included" option with the above number of people indicated. I was saddened and annoyed when I learned that breakfast is only included for "two" people. Also, when checking in, the front desk did not advise there was a need to prove "breakfast" was included to the hostess. I had to return the the front desk and obtain proof and learn it was only good for two of us, when I indicated there was three of us in the booking. Why doesn't this match up and allow guests a smooth morning from rising and seeking breakfast. We had to pay for an additional breakfast? Not nice!
I liked that "breakfast included" was an option when I booked it. I selected three adults in the booking process, as we are a "three" adults traveling family.
Stayed in January 2022
Reviewed: 29 December 2021
Carrie
United StatesBreakfast was inadequate, mostly bread products.
Spacious room and shower. Close to Vizcaya Museum and downtown.
Stayed in December 2021
Reviewed: 11 December 2021
Paul
United StatesCharge for parking
Room
Stayed in December 2021
Reviewed: 23 November 2021
John
United Kingdomlocation and restaurant lacked atmosphere
Pool and large room ice machine
Stayed in November 2021
Reviewed: 16 November 2021
Viviana
United Statesthere’s no parking
location
Stayed in November 2021
Reviewed: 10 November 2021
Busra
TurkeyI like everything very much except the bathroom was dirty. The people who stayed before us had hair in the bathtub :( but again and again everything was perfect 🤩
all the staff were very friendly and professional. I previously requested a room with a balcony. They helped me right away when I went there.They gave me a big balcony 😌 thank you!
Stayed in November 2021
Reviewed: 7 October 2021
Rose
United StatesIssues with toilet in 1st room not flushing then was moved to another room with issues with shower knob falling off when turning on and off water
Staff was friendly and helpful
Stayed in October 2021
Reviewed: 4 October 2021
Victor
United StatesDidn't like the valet parking system.
Politness of staff. Clean and organized
Stayed in September 2021
Reviewed: 29 September 2021
Manuel
United StatesNo self parking
Location
Stayed in September 2021
Reviewed: 24 September 2021
Ivar
Puerto Ricoit’s excellent value & exceptional location
Great value and modern facilities.
Stayed in August 2021
Reviewed: 3 September 2021
Shaniya
United StatesBreakfast kind of high price
Stayed in September 2021
Reviewed: 14 August 2021
Sapir
IsraelThe hallway air conditioning was TOO COLD. Every time we got out of the room it was like Antarctica.
The reception man Raul was super nice. The hotel clean, the room was good and comfortable.
Stayed in August 2021
Reviewed: 7 August 2021
Marina
United StatesIt looks like the property has bene recently renovated, outside looks old but inside lobby is ok, new when you get to the hallways… carpet super old and in really bad shape, walls and doors not freshly painted, so there is an old moldy smell all over.
The room was clean and comfortable, needs a change of carpets.
Stayed in August 2021
Reviewed: 4 August 2021
Jenny
United StatesI love everything about the hotel. Also, a huge thank you to the guys who worked at the valet. They were really nice! 😊
Stayed in August 2021
Reviewed: 3 August 2021
Odry
United StatesGreat location and cleanliness!
Stayed in August 2021
Reviewed: 27 July 2021
Lara
United KingdomWe needed to book a last minute hotel near Key Biscayne. Location was perfect, at the entrance of the island. We had to work during our stay, and we used the breakfast area which mostly was fine (a bit noisy when busy, but empty otherwise).
Stayed in July 2021
Reviewed: 8 May 2024
Rob
United StatesNo bartender for happy hour, breakfast for 20.00 was basic at best. Lack of maintenance to address room issues was unacceptable. Gotta admit, not really a memorable experience for a Hilton. Next trip to Miami I will likely book elsewhere
Nice rooms for the most part, friendly staff, decent pool area. Immediate room issues were noted, but not addressed due to lack of staff apparently. Tia was really trying to be as accommodating as she could, but she is only one person
Stayed in May 2024
Reviewed: 4 May 2024
Borquez
United StatesAll
Yes
Stayed in April 2024
Reviewed: 30 April 2024
Lovely
United StatesMy shower had no hot water & the lowest water pressure I've ever seen. Contacted front desk & they sent maintance; I was getting ready for a concert while they were "fixing it" after maintance left I head out to the concert. I get back to the room at 1 Am, go to take a shower & still the same issue! I call front desk & was told wait until the morning because they didn't have anyone to fix it at that time. Morning comes & still no maintance!
It was clean
Stayed in April 2024
Reviewed: 28 April 2024
Judith
United StatesBreakfast was good although a bit expensive!
Stayed in April 2024
Reviewed: 4 April 2024
Staffaroni
United StatesExceptional staff, quaint property
Stayed in April 2024
Reviewed: 15 March 2024
Susan
United StatesThe staff was excellent
Stayed in February 2024
Reviewed: 19 February 2024
Rogelio
United StatesEverything
Nothing
Stayed in February 2024
Reviewed: 13 January 2024
Lynette
United StatesThat we had to pay for a parking spot after we have already booked and paid for a room with this hotel
Room was larger than expected
Stayed in January 2024
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