“We couldn't stay there at the end
We could get the keys - but no access through gate
Could not get up to our room with all our luggage
No answer from telephone numbers given
Very snotty whats app from owner regarding using the small gate - but it wouldn't be possible with 2 women of which one 72 to get through the small gate uphill with all the luggage
He/she send what's app to say they could've helped and it wasn't necessary to look for alternative sleeping place
this was after trying to get hold of them for 45 min - double payed for alternative accommodation
Not even asked if we were fine - or anything about refunding - this was just the most appalling experience on holiday”
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