Corner Centenary Boulevard & Twilight Drive, 4321 Durban, South Africa
#22 of 87 hotels in Durban
Guests' ChoiceBased on 5563 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
7.5
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End of dialog contentReviewed: 28 January 2024
Mariam
South AfricaNothing
The location was excellent, close to the malls and wonderful restaurants
Stayed in January 2024
Reviewed: 28 January 2024
Monica
United KingdomPillows were uncomfortable.
Location near to the airport.
Stayed in January 2024
Reviewed: 28 January 2024
Kopano
South AfricaYou didn't state that you don't provide shuttle service and our room had a damp smell
Breakfast was good and facilities were clean
Stayed in December 2023
Reviewed: 27 January 2024
Kevin
CanadaPoor Wifi signal in room .
Spacious, well designed room
Stayed in January 2024
Reviewed: 26 January 2024
Kelvin
United KingdomNothin
Great rooms great team and staff
Stayed in January 2024
Reviewed: 25 January 2024
Pooja
South AfricaThe hotel was clean, the breakfast had good variety and was tasty
Stayed in January 2024
Reviewed: 24 January 2024
Sihle
South AfricaI think it’s time to change the slot cards to tap cards. Slotting cards is just too daunting and outdated.
The staff attitude was amazing! From a security guard to the reception and staff at the kitchen and dining area. Just amazing! The breakfast was delicious with lots of variety.
Stayed in January 2024
Reviewed: 22 January 2024
Khoza
South AfricaThat we had to wait outside to get accomodated for breakfast
It was great
Stayed in December 2023
Reviewed: 21 January 2024
Synarshni
South AfricaBeing attached to Gateway Mall allowed me to pop in to get any forgotten essentials as well as just to enjoy some shopping . It's also in close proximity to good restaurants in the umhlanga area .
Stayed in January 2024
Reviewed: 21 January 2024
Nomusa
South AfricaThe outside view still construction and they dnt have Bar fridge in standard rooms
Comfortable bed, clean pool
Stayed in January 2024
Reviewed: 21 January 2024
Sabeeha
South AfricaNo bar fridge . No balcony.
Loved the location. Good security.
Stayed in December 2023
Reviewed: 19 January 2024
Ken
South Africavery nit picky but perhaps the tv could be better and a mini fridge provided. still good value for money
Breakfeast was wondeful and the service was brilliant especially by Musa, he was such a wonderful waiter and took proper care of us!
Stayed in January 2024
Reviewed: 19 January 2024
Chinnamunian
South AfricaSecurity after hours should be accessible with the access card.
Good breakfast, friendly and helpful staff, central location with ease of access to the mall.
Stayed in December 2023
Reviewed: 19 January 2024
Jackie
South AfricaI found the toilet seat very uncomfortable as it was so narrow. My cousin who was travelling with me unfortunately contracted a 24 hour bug (or possibly the chicken salad she ordered at the restuarant) and had terrible diarroeah and vomiting throughout the night. As we were collecting family members from the airport at 12 the next day I asked for a late checkout so she could sleep in a bit. The first receptionist said it was no problem, but when i went back another receptionist charged me R150. Was happy to pay, just the service was inconsistent.
We spent the night in Durban as we wanted to go shopping at Gateway Mall, and the hotel was ideally suited for this. Very pleasant stay, friendly staff on the whole. Hotel room had everything we needed,
Stayed in December 2023
Reviewed: 19 January 2024
Robyn
South AfricaA great stop over for a work trip to Durban. The staff of this hotel were exceptional - friendly, professional and attentive. We were a late check in after a long day and ordered room service which was quick and delicious. The room was perfect, with a very comfortable bed and good linen.
Stayed in January 2024
Reviewed: 17 January 2024
Unathi
South AfricaNeed for a bar fridge in the room
convenience to the shopping. Mall is quite commendable
Stayed in January 2024
Reviewed: 16 January 2024
Lesego
South AfricaThe pool
The breakfast and the rooms are amazing as well as the stuff.
Stayed in January 2024
Reviewed: 16 January 2024
Beatrice
South AfricaNothing
I like the kindness of the staff
Stayed in January 2024
Reviewed: 15 January 2024
Rajiv
South AfricaAircons didnt work properly no fridges in normal rooms
Food was fantastic staff very friendly parking space was spacious rooms was beautiful
Stayed in January 2024
Reviewed: 15 January 2024
Rovenia
South AfricaNothing
Perfectly located! I love the fact I could access Gateway Shopping Centre directly from hotel by foot. Excellent breakfast, great spread that caters to all. Modern, clean, love, love, love........
Stayed in December 2023
Reviewed: 15 January 2024
Ashfaque
South AfricaWifi was slow , construction work during weekdays has the associated noise and is a disturbance. noise and music at night coming from the Bar side. Next time i will stay on the opposite side of the bar.
Comfortable , Location was perfect , Bed comfortable , Room clean and area around mantained . Staff friendly and helpful and breakfast staff were amazing. The breakfast was good too. An improvement over my last visit .
Stayed in January 2024
Reviewed: 15 January 2024
Boniswa
South AfricaRoom temperature was too cold and we couldn't switch off the aircon. We reported the matter to the reception and housekeeping but the could not assist us. So that made our stay a bit uncomfortable.
The room was comfortable, spacious and the breakfast was delicious
Stayed in December 2023
Reviewed: 15 January 2024
Lucille
South AfricaWater pressure in the shower was way to low, And the sink was clogging.
Big comfortable bed, proximity to the mall.
Stayed in January 2024
Reviewed: 14 January 2024
Ayanda
South AfricaParking
Cleanliness - close to the mall - friendly personnel
Stayed in January 2024
Reviewed: 12 January 2024
Thuthu
South AfricaThe hotel only has one iron which you must wait for if someone else is using
Location is perfect, literally at Gateway mall and close to a lot of other things
Stayed in November 2023
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