R103 Old Main Road, 3275 Balgowan, South Africa
#12 of 17 hotels in Balgowan
Guests' ChoiceBased on 704 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 14 December 2022
Wendy
South Africaunfortunately it rained continuously whilst there so couldn’t admire the views and sit outside.
everything was great. the spa treatments were sheer bliss.
Stayed in December 2022
Reviewed: 13 December 2022
Susan
South AfricaBeautiful space, gorgeous vistas and love the glasshouse restaurant.
Stayed in December 2022
Reviewed: 5 December 2022
Nicole
South AfricaToo many bugs and spiders in the room
The views and food
Stayed in December 2022
Reviewed: 2 December 2022
Zama
South Africanothing
everything….perfect place to escape your problems ,just to unwind a little it just that time was not in our side but hope to see you next time
Stayed in December 2022
Reviewed: 28 November 2022
Keith
South AfricaPretty happy
Ambiance, staff and facilities
Stayed in November 2022
Reviewed: 28 November 2022
Madonda
South AfricaThe heated floors The view
Stayed in November 2022
Reviewed: 15 November 2022
Robert
South AfricaThe meals were good except my wife's meal was a little overcooked and tough.
We loved everything about Granny Mouses. Will definitely return.
Stayed in November 2022
Reviewed: 10 November 2022
Emily
South AfricaThe bedroom was interleading with other guests-doors locked obviously. But absolutely nothing you can do to down out the sound of other people are loud. We wanted a room specifically with a fire place, only to arrive and be told the fireplaces are being serviced. I think it should be mentioned before and definitely interleading rooms should be to. I would rather opt for a different room or stay at another place in the Midlands. We love Granny Mouse this just wasn't our best stay.
the staff are always fantastic! the food always a win.
Stayed in November 2022
Reviewed: 31 October 2022
Rory
South Africaran out of a couple of dinner options due to having had a busy weekend
Room magnificent- staff friendly-- saw a bush buck giving birth just a few meter from our elevated balcony overlooking the bush and river. Once in a lifetime experience that
Stayed in October 2022
Reviewed: 30 October 2022
Hans
Netherlandsthere’s a special atmosphere around Granny Mouse. the thatched roof cottages and the lush garden. the interior of the rooms and lounge is very tasteful. the menu of the bistro restaurant had enough choice for everyone. The standards for staff either restaurant, bar, reception or housekeeping and their services is very high. the music choice (“MTV”-like) didn’t fit with the atmosphere and was a pity, but when we asked to lower it down they did that immediately.
Stayed in October 2022
Reviewed: 23 October 2022
Esther
South AfricaFriendly staff. Great service at Spa.
Stayed in October 2022
Reviewed: 19 October 2022
Nishta
South AfricaWe had massages and were a bit disappointed, we expected them to be much better.
Awesome location. Very cosy and quaint, peaceful. Super comfy beds. Love the feeling of the place, it's like real mouse houses! Riverwalk trail is great, love the huge open field below. Staff were friendly and warm.
Stayed in October 2022
Reviewed: 18 October 2022
Tyronne
South AfricaThe room was not properly clean - lots of spider webs on the ceiling and on the patio furniture. The restaurant did not have most of the menu items on the Sunday, which was disapointing.
The whole experience was awesome - room, meals, view & staff
Stayed in October 2022
Reviewed: 4 October 2022
Margaret
South AfricaOutside paintwork etc needs a little TLC. the staircase could have been swept and washed prior to guests arriving - we haf overseas guests with us.
We did not book a quiet room, only that our rooms were adjacent. The family room was very close to the others. Our evening meal was very good and breakfast was also a great variety of choice. Another time, if it was just the 2 of us visiting, I would ask for a ground floor room. It is very rare that guests have a bar fridge with stock that was all complimentary.
Stayed in September 2022
Reviewed: 27 September 2022
Hendrik
South AfricaMenu’s to repettative
Room great space , BUt “ garden view” not really true Both breakfast and dinner very good
Stayed in September 2022
Reviewed: 20 September 2022
Frank
South AfricaAfter our first night, unfortunately not all room amenities were restocked. I had to call reception to sort this out. Slides of Salami served with breakfast still have its plastic around it. Be careful as to not eat this. I did report this to the duty manager during our first breakfast, however the following day it was still the same
Comfortable bed, lovely corner bath and large shower, delicious breakfast and restaurant on premises, amazing scenery, complimentary mini bar in the room
Stayed in September 2022
Reviewed: 5 September 2022
Shannon
South AfricaWifi signal was not good at all and could be better
Breakfast was delicious
Stayed in September 2022
Reviewed: 10 August 2022
Tumi
South AfricaIf they can add some light meals for dinner maybe chicken wings /wraps for guests who are not really hungry
Value for money
Stayed in August 2022
Reviewed: 9 August 2022
Trudy
South AfricaThe rooms are abit dated and could definitely do with a veramp. Keeping the same esthetic but making it more luxurious. The breakfast options are limited and very basic, this can be improved.
I loved the location, the views, the staff who really go out of their way to ensure that you are comfortable , and the dinning options. There's always something magical about a stay in the midlands.
Stayed in August 2022
Reviewed: 8 August 2022
Jonathan
South AfricaSome of the general areas need a refresh - albeit many are currently in progress. Service needs to be a bit sharper and needs a bit of attention.
Excellent breakfast, albeit service a touch on the relaxed side. The property is well located and the upgrades are starting to take shape. The Bistro is very well set out and nicely updated.
Stayed in August 2022
Reviewed: 3 August 2022
Ntombifikile
South AfricaThe food was kinda disappointing...for non beef eaters.....variety wise 🤔🤨😑...... Kindly consider...
Stayed in July 2022
Reviewed: 18 July 2022
Lance
South AfricaGreat venue and attention to detail
Stayed in July 2022
Reviewed: 17 July 2022
Giepie
South AfricaBeautifully stuated & well kept
Stayed in June 2022
Reviewed: 10 July 2022
Shanal
South AfricaThe staff were friendly and helpful and provided great service. The food was delicious (including the breakfast). I liked the thoughtful gestures like providing weather cards to guests! Overall Granny Mouse is a perfect getaway for relaxation.
Stayed in July 2022
Reviewed: 5 July 2022
Eleanor
EswatiniEaves Restaurant. We were 7 adults celebrating a 70th birthday, and chose Granny Mouse for the fine dining restaurant. We were all deeply disappointed and will not return. The food was cold, overcooked and the younger members of the party could have followed it with a burger and chips! I have since talked to friends who live in the area, and they say had they known we were staying with you and dining at Eaves Restaurant, they would have suggested another venue.
Breakfast was very good and the room was lovely. Please thank Thando for sorting out the difficulties with our booking. She was efficient and charming when I was panicking!
Stayed in July 2022
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