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Reviews of Graskop Hotel

3 Main Street , 1270 Graskop, South Africa

#5 of 8 hotels in Graskop

Guests' Choice

Review score

Based on 1131 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We order dinner. I had the lamb which wasn't cooked to my liking as there was blood on the plate really couldn't eat it, my partner's had the chicken which was nice but a little dry. But everything was good.

    Had a wonderful stay. Lights were not working but we were moved quickly so. The staff is super friendly and the bed was comfortable.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were friendly including the manager Edward, the food was nice and there is peace in Graskop

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    The best hotel staff ever
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The curtains were too revealing and no iron

    Food was nice and staff was friendly and welcoming helpful as well

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was very Good

    Stayed in February 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    the food was the best in GRASKOP.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    The stuff was amazing. The food was great(breakfast &supper). Perfect location to other activities
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No iron available in the room.

    Scrumptious. You'll be full for the day

    Stayed in March 2024

  • Reviewed: 26 April 2024

    9.0
    Top Tier Accomodation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing noticeable.

    The biggest and most important highlight has to be the staff. They were all extremely friendly and very helpful. Also, the dinner menu and food is top tier. Very delicious and I love the fact that it changes daily. For a honeymoon, you guys gave us a splendid time.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Great value for money with amazing staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Staff was absolutely fantastic -friendly, welcoming and always ready to assist with a smile. Rooms were pretty and comfortable. Exceeded our expectations. Food was delicious

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    We had a lovely stay.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    The shower doesnt drain the water fast, so it gets "flooded" a bit, and one needs to close the water every now and then

    The meals were good and the staff especially- were very friendly and accommodating. They cared about our safety. We felt at home.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    it was beautiful, quiet and friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    friendly staff

    it is central

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Charming hotel, centrally located to explore the region. Very nice staff.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Well kept, clean, central location

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    We had a lovely stay at this hotel. Our Garden Room was quiet, comfortable and very secure. We could park our vehicle right outside. Breakfast was great with lots of hot and cold options. However, what really made our stay were the warm and friendly staff. Edward was incredibly helpful with his advice for travelling the panorama route and even advised on the best route through Eswatini for our onward journey. Nully also deserves a mention as she was great company during our evenings in the bar. We would definitely recommend this hotel.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Stay at Graskop
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    3 locks on the door. It indicates that there might be issues with safety. Therefore we did nit feel very safe.

    Clean and friendly staff. Amazing breakfast buffet.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Professional service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The joined beds!!

    The stuff are very friendly and welcoming , the hotel is chilled and the food is soo Good I enjoyed dinner most and the tables sittings was soo nice and proper.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    The stay in general was good, the staff was excellent, helpful and polite.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Food in general was outstanding, no complaints at all, location was just perfect for what we wanted to do.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Add more variety on breakfast

    Breakfast was not that good ,waiting for plates,glasses,and the coffee was not good

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    The rooms were well equipped, and it was great to be able to park directly outside them.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The dinner menu was too limited for teenagers.

    It was very well situated to visit local sights. The sub-manager took the trouble to show us the newly decorated and very individual rooms.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Whilst the air-conditioning worked, the ceiling fan did not

    The very friendly staff and yummy breakfast and dinner

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Good place to stay in the Panoramic route
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Located right in the center of a lovely town All good restaurants are a walk distance Nice pool and landscape Staff and the front desk gay were very nice.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I wouldn't mind complaining, but there is nothing to complain about.

    The staff members in this hotel made us feel so welcome. They literally took responsibility for my stay & my safety very serious to a point of advising/tips when my daughter and I are out of the facility , places to visit, times that are best to visit certain sites. I can't thank this team enough Mr Edward, Mr Given Vanessa and Nelly. You guys are awesome 👌 This team will go all out with a smile. I can't emphasize it enough. During the checkout, i noticed that my tire was flat,I was told to go and enjoy my breakfast, and they changed the tire for me. The TLC here... will leave you so smitten. Felt like a queen in this facility. The way I felt so welcome, I wanted to call them back just to let them know that we traveled safely and missed them already ❤️. OOOH THE FOOD.!!!!!Dinner, breakfast...is to die for. I feel bad i forgot the Chef' name ,Mr Chef never disappoints. You guys rock!!! I'll definitely go back here.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    A well-located and comfortable hotel in Graskop, at the end or beginning of the Panorama Route
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    There wasn't anything not to like.

    This is a well-located hotel with very friendly staff. The rooms are clean, spacious and comfortable. The restaurant serves very good food and the bartender (I forgot her name) is so much fun. The lobby area is artistically furnished. From here it is an easy drive to the Graskop Gorge Lift. This is a perfect place to stay after (or before) driving the Panorama Route.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    7.0
    The place was owk
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no fridge in the rooms, the cleaning people woke us up at 8:30 and told us they wanted to change the sheets. They don’t clean thoroughly. No air conditioner in the rooms. small parking

    I liked their breakfast

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The flooring of the rooms, not having air-conditioner remote in the room

    Flexibility and allowing us to choose the rooms we want

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Wobderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The service, there was a lady called Vanessa she's really welcomed us very well. Even the manager he was very nice to us.

    Stayed in February 2024

Showing 1 – 25

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