Reviews of Hotel Savoy and Conference Centre 3 stars
912 Nelson Mandela Drive, 5001 Mthatha, South Africa
#2 of 6 hotels in Mthatha
Guests' ChoiceReview score
Based on 776 hotel reviews
Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.4
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Facilities
7.8
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Staff
8.5
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Value for money
7.7
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Free WiFi
6.8
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Reviewed: 11 April 2023
Roger
South Africa15 reviews1 helpful vote“Professional service, great facilities around, central and the executive suites are top class.”Internet connection. I struggled to make card payments. On both weekends that I stayed there, the internet wifi connection disconnected so often that I eventually used my phone to hotspot and work from. Executive suits are not cheap. A complimentary gift and condiments other than just a sachet of coffee and tea would be more welcoming.
Everything. Facilities are awesome and the staff are friendly.
Stayed in April 2023
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Reviewed: 3 April 2023
Jacob
South Africa10 reviews1 helpful voteGoodSecurity is good, location great, staff really pleasant
Stayed in March 2023
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Reviewed: 18 March 2023
Poobalan
South Africa10 reviews1 helpful vote“Savoy hotel is a gem in Umthatha.”Nothing not to like 🤗🤗
Breakfast was excellent. Lovely selection and choices. Service top notch. Room, with a modern, spacious shower and deep bathtub was a lovely surprised. No load shedding Super fast internet,wi-fi. Secure and safe parking
Stayed in March 2023
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Reviewed: 15 March 2023
Lugz98713
South Africa14 reviews“Overpriced and outdated”Very outdated Shower, plumbing, taps were ancient, Broken and holes in floors Toilet seat was broken in a few places. Gave me single beds air-conditioning, noisy and 20 yrs old
Safety & quiet
Stayed in March 2023
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Reviewed: 13 March 2023
Paul
United Kingdom32 reviews5 helpful votes“A welcome stop over after a wet journey.”We received a helpful, friendly reception. Our room was very spacious including a huge walk-in shower, and enornous bath, and plenty of toiletries, A good pizza and pasta restaurant nearby. Next morning a delicious breakfast: fruit, yogurt, juice, hot and cold buffet, toast, tea or coffee.
Stayed in February 2023
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Reviewed: 7 March 2023
Fenge
South Africa4 reviewsVery goodthere was 1 glass,water and cup even though the booking was for 2 people
Stayed in March 2023
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Reviewed: 14 February 2023
Qina
Abkhazia, Georgia1 reviewSuperbEverything was excellent except the last day that I didn't have water in my apartment 45 until I went to reception around 10pm. I didn't like that really but all was well.
Stayed in February 2023
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Reviewed: 9 February 2023
George
United Kingdom30 reviews1 helpful vote“convenient stop over”very small pool with no towels
secure parking and lots of adjacent restaurants
Stayed in February 2023
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Reviewed: 7 February 2023
Jack
Netherlands10 reviews“safe if you have to stay in Mthatha”fine, bathroom were very old , but clean. very good parking place
going to coffee bay and terrible roads we had decided to break the journey down and stayed for one night here. hotel was good and personeel were very friendly . if you have to stay in Mthatha, this hotel is a good choice to stay in
Stayed in February 2023
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Reviewed: 6 February 2023
Vete
South Africa3 reviews“Comfortable”Breakfast was good
Stayed in February 2023
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Reviewed: 2 February 2023
Nhlanhla
South Africa15 reviews1 helpful voteSuperbfull transparency into the shower, no partition
great value for money. room size, beautiful rooms
Stayed in January 2023
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Reviewed: 31 January 2023
Mqaqa
South Africa2 reviews“It is exactly what I needed given and the quality exceeded my expectations.”N/A
The tranquility inspired by the cleanliness and beauty.
Stayed in January 2023
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Reviewed: 29 January 2023
Anele
South Africa1 review“The room was clean enough”Room
Excellent service to staff at breakfast place they were too friendly
Stayed in January 2023
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Reviewed: 25 January 2023
Thoneka
South Africa7 reviews1 helpful voteVery goodpeaceful, neat and good facilities closer to restaurants Hotel stuff professional and very helpful
Stayed in January 2023
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Reviewed: 25 January 2023
Richard
United Kingdom23 reviews4 helpful votesGoodRestaurant closed, no availability for meals in the evening. Closed except for breakfast. Bar closed. The swimming pool is a very small plunge pool, access is round the back of buildings, dirty and not really usable.
Nice spacious clean room with air conditioning. Breakfast was good and well served. Plenty of choice.
Stayed in January 2023
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Reviewed: 13 January 2023
David
United States40 reviews14 helpful votes“Good place to stay when driving from St Lucia to Addo.”When entering town we were targeted by some thieves. They told us the town was closed and told us to detour, said we had to buy a pass to get to the Hotel. We initially followed their directions to a parking lot.When we were told to follow them into an alley we said no and left! This rouse has been done to other tourists and they were robbed! The hotel confirmed this had happen to other guest!
Very nice room, easy to get to! Excellent front desk staff. Mandy who checked us in was great! She showed us to our room, helped us order room service, checked that all was working in the room.Got us a bag of Ice. They offered a take away breakfast in the morning. Recommend the Executive rooms, they are within a gated parking area. You park right outside your room , very secure and easy to move your luggage from your car to room. Room had shower and tub and Satellite TV, unfortunately the TV was difficult to hear.
Stayed in January 2023
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Reviewed: 9 January 2023
Antony
United Kingdom42 reviews2 helpful votesGoodThe Wi-Fi wasn’t working but the manager went out of her way to help us
Stayed in January 2023
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Reviewed: 2 January 2023
Asanda
United Kingdom14 reviewsGoodBreakfast was lovely
Stayed in January 2023
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Reviewed: 1 January 2023
Koleka
South Africa11 reviewsSuperbA bit crowded location.
Executive rooms very nice and spacious
Stayed in December 2022
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Reviewed: 26 December 2022
Sibongile
South Africa3 reviewsVery goodWifi was faulty during my stay
Stayed in December 2022
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Reviewed: 20 December 2022
Gqmkhonto
South Africa11 reviews“Value for money”The was a smell from the toilet at night from the drain I guess was not pleasant at all
The exec room was big bed comfortable and the mini office desk loved it
Stayed in December 2022
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Reviewed: 19 December 2022
Pumeza
South Africa4 reviewsGoodThe noise levels from other units it's unbearable. They behave as if they are in a club. The last day was worst, they are screaming, music is loud and they kept on banging doors.
Stayed in December 2022
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Reviewed: 12 December 2022
Dumisani
South Africa1 review“good”nothing
it is in good location and the restaurant it’s a walkway
Stayed in December 2022
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Reviewed: 5 December 2022
Cwayita
South Africa1 reviewVery goodThe bed was a bit small for a couple. Only received 1 water bottle yet we booked for 2.
It was clean with friendly staff. Breakfast was out of this world
Stayed in December 2022
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Reviewed: 1 December 2022
Phumza
South Africa15 reviews“Great”The room service facility is not really available from the spur restaurant
Breakfast was great
Stayed in November 2022
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