Route 600, Champagne Valley, 3340 Champagne Valley, South Africa
#31 of 37 hotels in Champagne Valley
Guests' ChoiceBased on 593 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
9.0
Value for money
8.2
Free WiFi
5.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Errol
South AfricaThe staff and the meals
Stayed in April 2024
Reviewed: 6 April 2024
Sharinthra
South AfricaLocation and good food . Friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Kirsten
South AfricaThe food was average, some meals better than others. One can tell that it is mass produced and kept warm, compared to made fresh per person, as it often arrived warm or cold. The room can be modernized easily, and the linen and towels refreshed as the towels were fraying etc. Additionally, the receptionists did not know what was good to do around the area, we had to figure out ourselves where to hike from and discovered The Chocolate Factory complex by driving past it, nor were we told about meal times etc.
The views are amazing from the property. It is within close proximity to Monks Cowl.
Stayed in April 2024
Reviewed: 2 April 2024
Roger
South AfricaGreat staff and good feeling all around, pleasant stay.
Stayed in April 2024
Reviewed: 30 March 2024
Saritajie
South AfricaThe toilet tap was running continuously.
Lovely location. Serene atmosphere Close to all amenities and activities. The nest itself holds multiple activities within the berg.
Stayed in March 2024
Reviewed: 27 March 2024
Mpondokazi
South AfricaRooms need an upgrade
Comfortable beds, beautiful views, quiet area
Stayed in March 2024
Reviewed: 25 March 2024
Katlego
South AfricaCleanliness in the rooms Electric blanket did not work Showers could be better
Location Grounds
Stayed in March 2024
Reviewed: 24 March 2024
Simi
South AfricaThe dinner was good. One night only beef and pork was served . As Hindus probably a chicken or lamb roast could have been prepared .
Breakfast was great. Prepared on time . There was more than enough food available. Friendly staff.
Stayed in March 2024
Reviewed: 13 March 2024
Maria
South AfricaTV did not work properly, but staff managed to sort it out. Took too long for warm water to reach he bathroom and taps leaked.
The room was clean and comfortable situated in a well-kept garden. Nice surroundings and a nice walk along the river. Enjoyed tea on veranda. staff was friendly and reacted promptly to requests for assistance.
Stayed in March 2024
Reviewed: 3 March 2024
Peter
South AfricaExcellent
Stayed in February 2024
Reviewed: 16 February 2024
Lynn
South AfricaNothing not to like
Stunning views. Great location. Bakery close by. Comfortable beds & rooms. Great food & family orientated. So relaxing
Stayed in January 2024
Reviewed: 24 January 2024
Wessel
BotswanaEverything
Everything
Stayed in November 2023
Reviewed: 14 January 2024
Ajeith
South AfricaUpgrade rooms. Salad is not a starter.
Tranquility
Stayed in January 2024
Reviewed: 11 January 2024
Natasha
United KingdomNothing
Nice pool, accommodation good, lots of birds around rooms, lots for kids to do, looked after at dinner well. Nice bar and pool/ darts. My sun liked the table tennis. Food was good.
Stayed in January 2024
Reviewed: 9 January 2024
Phile
South AfricaThis old girl needs a new dress. We believe some of the rooms had been revamped and given we got a deal we weren't expecting the best room but the absence of block out curtains or even curtains that closed the whole way detracted from the overall feel. The room was comfortable but really had seen better days and was in serious need of updating. Reception staff tried to be helpful but weren't well informed. For instance reception knew nothing about the beautiful trails available for walks and runs on the property. Some effort could be made to educate staff so that they can be more helpful around the amenities available both on the property and close to the hotel.
The hotel offered a traditional Berg hotel experience including Breakfast, 4 course plated dinner and morning and afternoon tea. It was the holiday season, so activities and entertainment where offered and the staff, particularly Vincent, our waiter during our stay, where amazing. the views from the hotel are exceptional and this is a really special part of the Berg.
Stayed in December 2023
Reviewed: 9 January 2024
Lynn
South AfricaNothing to not like.
The rooms are cosy and clean. Beds very comfortable. Rooms are nice and cool for the summer. Serviced daily. There is a TV with satellite but we didn't watch. Breakfasts are generous and very tasty. Dinner was 4 courses and very tasty, meals always hot and service brilliant. Our waiter, Vincent, was professionally friendly. Will absolutely return. Views from verrandah were exquisite. Very central to Monks Cowl hikes, cheese shop, chocolate tasting & brewery and the amazing Valley bakery with the best pizza ever.
Stayed in January 2024
Reviewed: 8 January 2024
Nolwazi
South AfricaLinen was not changed. Slept on the same linen, using same towels for 3 nights
Nice view. Friendly staff. Nice food
Stayed in January 2024
Reviewed: 7 January 2024
Khanyi
South AfricaThey First day did not like rondo rooms. They were kind enough for our next day to upgrade.
Very fun for Kids entrainment.
Stayed in January 2024
Reviewed: 7 January 2024
Jothi
South AfricaPlace needs a revamp as it is run down. Rooms not the cleanest. Need to take your own volleyball and tennis balls as resort didn’t have any/sufficient. WiFi was non-existent
Beautiful gardens. Food was good however it was served in a mechanical way. Special requests were accommodated.
Stayed in January 2024
Reviewed: 6 January 2024
Phathu
South AfricaThey didn't provide hot milk for the tea. As an advice it wud be great to have both hot and cold milk when tea is served.
The Nest had a special daily program for the kids and this kept them busy and entertained. Zanele went out of her way to make the kids happy. Thank you so much Zanele. I also loved the special new year's eve dinner. This was beautiful, and the after party and crossing into 2024 with all the other guests was so splendid. My sister and I loved it.
Stayed in January 2024
Reviewed: 4 January 2024
Norman
United KingdomThe special Christmas meal was advertised as 1pm to 3pm but most of the guests had turned up at 1pm so when we arrived after 2pm much of the food was cold
The staff were very attentive for all our meals. The bowls was a bonus that we had not expected!
Stayed in December 2023
Reviewed: 1 January 2024
Reggie
South AfricaNothing
Everything, the place is beautiful, lots of activities,
Stayed in December 2023
Reviewed: 31 December 2023
Peter
South AfricaThe general maintenance is lacking! A couple of deck chairs required basic maintenance which I reported to the lady at reception. Two days later nothing had been done.
Great service and staff
Stayed in December 2023
Reviewed: 31 December 2023
Mogie
South AfricaThere was nothing not to like.
The hotel was easy to travel to. The staff friendly and helpful. Meals served on time. The owner greeted us daily. The hotel itself has plenty of activities for everyone.
Stayed in December 2023
Tromsø, Norway
Båstad, Sweden
Rome, Italy
Monclova, Mexico
Oberstdorf, Germany
Istron, Greece
Florence, Italy
Paro, Bhutan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content