V&A Waterfront Pierhead, Waterfront, 8001 Cape Town, South Africa
#203 of 203 hotels in Cape Town
Guests' ChoiceBased on 2036 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 22 August 2023
Alberto
South AfricaConsidering the overall high standard of the hotel the paint in the toilet should be maintained a bit better.
The hotel is situated next to WA waterfront. This allows to freely walk around in the evening looking for a restaurant for dinner or a roof top for a sundowner. Extremely well curated interiors with very attentive personnel. Rooms are very clean with all the possible amenities (very good quality) to assure an unforgettable stay in Cape Town.
Stayed in August 2023
Reviewed: 20 August 2023
Phil
AustraliaA little on the expensive side but worth the extra cost
The location right on the waterfront was perfect. The rooms are a very generous size. Comfortable bed. Very friendly, helpful staff
Stayed in August 2023
Reviewed: 15 August 2023
Lirong
South AfricaNewly renovated, modern and comfortable. Perfect location.
Stayed in August 2023
Reviewed: 15 August 2023
Shelly
United Statesexcellent location. clean and nicely appointed rooms.
Stayed in July 2023
Reviewed: 13 August 2023
Mohammed
Saudi ArabiaNothing.
Super location, super view. Rooms are very spacious. Great Breakfast. Great staff especially Chris who arranged for us two adjacent rooms despite that the hotel was fully booked. boutiques and shops in the Ground floor add to the great vibe of the hotel.
Stayed in August 2023
Reviewed: 12 August 2023
Greg
AustraliaNothing
Everything
Stayed in August 2023
Reviewed: 11 August 2023
Kimberly
United StatesSome fixtures in the bathroom needed repair. Specifically the soap holder falls out of the wall and the glass shower door needs adjusting so that it doesn’t scrape on the tile preventing it from closing properly. The power outlets beside the bed couldn’t be used without moving the side tables. The blinds on the non-view loft skylight windows didn’t shut properly. For the price we paid, breakfast should have been included.
Location and staff were great. Hotel restaurant and service staff was excellent.
Stayed in August 2023
Reviewed: 9 August 2023
Erin
United StatesHard to get dinner without a reservation.
Location to shops, restaurants, and attractions!
Stayed in August 2023
Reviewed: 8 August 2023
Anne
Austrianothing!
Comfortable, clean,safe, fantastic bed and excellent restaurant, friendly and helpful staff
Stayed in August 2023
Reviewed: 30 July 2023
Contreras
United StatesPerfect location, lovely staff and an amazing breakfast.
Stayed in July 2023
Reviewed: 25 July 2023
Ronald
NetherlandsThe enormous real friendly and helpfull personell. I'd like to come back very soon with my daughter! Thanks for everything Luci, Nathan and all team Ronald (room 301:))
Stayed in July 2023
Reviewed: 24 July 2023
Pinar
TurkeyThe air conditioning was not working effectively not heating well as we stayed in winter
Great Location
Stayed in July 2023
Reviewed: 24 July 2023
Nicky
South AfricaThe fact that you have to pay for what's in the mini bar in your room.
My room
Stayed in July 2023
Reviewed: 21 July 2023
Martyn
United KingdomNothing
Breakfast had a varied selection
Stayed in July 2023
Reviewed: 18 July 2023
Rian
South AfricaNo plug for hairdryer in room.
Staff. Friendly and helpfull.
Stayed in July 2023
Reviewed: 16 July 2023
Marc
South AfricaEverything. The location, the ease of it all. Just fabulous
Stayed in July 2023
Reviewed: 16 July 2023
Michelle
NamibiaThe restaurant is a little too public, would have preferred an area for hotel guests only. Could be cleaner.
Rooms are spacious and comfortable. Appreciated the double glazed windows to keep noise out and maintain temperatures in the room.
Stayed in July 2023
Reviewed: 15 July 2023
Megan
United KingdomStaff were so friendly, perfect location and great room
Stayed in July 2023
Reviewed: 14 July 2023
Liv
Australiaprice
location
Stayed in July 2023
Reviewed: 14 July 2023
Pauline
AustraliaExcellent safe location Rooms spacious with views to Table Mountain- hard to beat ! Good breakfast Staff excellent
Stayed in July 2023
Reviewed: 12 July 2023
Sandra
AustraliaService is good, as expected of a chain, but it didn’t feel overly friendly or genuine compared to smaller hotels, and they didn’t follow through on all requests (such as booking of tours / spa) Charging extra for coffee at breakfast (not everyone drinks percolated coffee) There is no printed information easily available in the room (ie room service, spa, hotel details), without using phone / app to access each time, which felt a bit gimmicky. Also some of the information via the app was either out of date (ie spa offer, which I discovered when booking), or links not working, such as a room service menu.
You can’t beat the central location on the waterfront, which as a solo traveller, was also very safe to explore at night. I stayed in a loft room, which was comfortable and spacious, with a view of the waterfront and table mountain - it was also great to be able to open the windows and have fresh sea air in the room. The breakfast buffet is extensive, and has options of cooked meals, and was excellent.
Stayed in June 2023
Reviewed: 10 July 2023
Mariana
IsraelNothing everything was great
The location, food, view, rooms &staff every thing was perfect.
Stayed in June 2023
Reviewed: 9 July 2023
Chris
United Arab EmiratesLocation was great. Very helpful staff.
Stayed in April 2023
Reviewed: 7 July 2023
Shaikha
Qatarannoying building instructions and cut off the electricity anytime. the heater was not working properly
location room size staff are friendly
Stayed in July 2023
Reviewed: 6 July 2023
Hesham
KuwaitNothing
Everything
Stayed in July 2023
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