Nothing

Perfect location right in the middle of the V & A Waterfront which had plenty of restaurants, cafes and shops and felt safe. We had a Mountain View room which was amazing to look out over the waterfront and across to Table Mountain … we saw seals and dolphins playing in the water from our room plus at breakfast. Plus the room was massive compared to other hotels we have stayed in in other cities. Breakfast is served inside and out in front of the waterfront so amazing views, plus great breakfast choices. There is valet parking which is free (incredible for a city location) so you can just park up your rental car in front of the hotel … perfect no hassle trying to find a parking space. Also walking distance from the hotel into Cape Town city centre itself. All the staff are so friendly, helpful and attentive. Loved our stay, would totally recommend the Victoria and Albert Hotel.

Stayed in January 2024

The fact that we had to be out of our room by 11.00 and our flight wasn't until 8.00pm in evening. They had nowhere for us to change in. Changing in the public loo in foyer not at all suitable - however, it is what it is. Could have a small room for customers to use as this ruins your last day of a an excellent stay.

Breakfast was SUPERB with all staff really friendly and GENUINLY pleased to greet and talk to you - despite being busy! Room exceeded expectations with wonderful separate toilet (a real plus when its not within the bathroom. Bathroom was incredible with large Shower AND bath AND twin basins. Room was superb with PLENTY of drawers and space to put everything. Higher priced hotel we have stayed in during previous stays couldn't match the storage facilities in the room. Most hotels we stay in are almost always very lacking in drawer space. Bed really comfy. Cleanliness really good. Fabulously appointed. Wonderfully centraly located hotel in the Piazza. Location couldn't be more perfect. Right in the center of Quayside. Easy walks to everywhere. Hop on/Hop of buses around the corner to get you to beaches, vineyards,..you name it. Sit and people watch or have an adventure and tandem paraglide over Cape Town for that "Wow" factor! All sightseeing tours just a walk away. Can't be beaten for location and accessibility. Hotel has views over the Piazza and of Table Mountain. Sit, eat and drink on the wonderful seating area (shaded with fantastic canopies that withstood the wind completely!) with table mountain as a background for photos. Waiting service fantastic as was the fabulous food. Wonderful seating area on quayside. If you want a change there are dozens of restaurants am few steps away, as there are shops et al. Five Star rating plus - GREAT value for money. Could write a book!

Stayed in January 2024

Nothing

Great location

Stayed in January 2024

Very warm welcome and staff were very accommodating. Location is perfect for wandering around the V&A waterfront. A wonderful start for our honeymoon!

Stayed in January 2024

Location near to Waterfront

Stayed in January 2024

A very noisy family in the room next door.

Amazing view and great facilities.

Stayed in January 2024

All excellent

Fantastic location

Stayed in January 2024

Nothing

It was very clean and refreshing. I like the design also

Stayed in December 2023

I find myself hard-pressed to pinpoint aspects that we did not like. From the warm reception and meticulous housekeeping to the exceptional service at the restaurant and bar, every aspect of the hotel was well-organized, contributing to a memorable and flawless experience.

Celebrating 30 Years of Love at Victoria and Alfred Hotel, Newmark Cape Town. My wife and I chose the Victoria and Alfred Hotel by Newmark in Cape Town as the destination to celebrate our 30th wedding anniversary, and what an excellent choice it was! Our stay from the 14th to the 21st of December was nothing short of remarkable. The hotel's location could not have been more ideal. We were enchanted by the convenience of having a mall just a stone's throw away. The area around the hotel is a food lover's paradise, with many restaurants to choose from. A highlight for us was the accessibility to the hop-on-hop-off bus service, with a stop just around the corner from the hotel. This made exploring Cape Town a breeze and allowed us to soak in the city's beauty and culture effortlessly

Stayed in December 2023

Could have had its own pool!

Location was excellent!

Stayed in January 2024

Nothing

Location

Stayed in January 2024

Not much to be honest!

Great food. Amazing location

Stayed in January 2024

Outstanding customer service from every member of the team.

Stayed in January 2024

N/A

Amazing location, right next to the waterfront, mall and restaurants. Also right next to the ferry terminal to Robben Island. Room was huge and very spacious. The shower was probably the best shower I’ve ever had at a hotel as it was very powerful. Staff were very helpful and accommodating.

Stayed in January 2024

Absolutely nothing

Stunning property with amazing views loved the quiet pool area at neighbouring hotel. Best hotel breakfast I’ve had!! Staff all attentive and friendly 😃

Stayed in December 2023

Fantastic location, comfortable and quiet. Friendly helpful staff, lovely breakfast.

Stayed in January 2024

Very helpful and caring staff. Great on site restaurant.

Stayed in December 2023

Beautiful hotel in a great location, I booked it for one night before my return flight and it was perfect. Staff are ALL lovely.

Stayed in January 2024

The bed was to soft .

Location

Stayed in January 2024

It took some time for the valet parking to bring the car so plan your day accordingly. Very friendly team

Superb location Wonderful friendly helpful staff Very comfortable room Very clean Great breakfast Free parking We would return in an heartbeat

Stayed in November 2023

Location & service

Stayed in December 2023

- swimming pool could be a little better but given the location it makes sense they have partnered with another hotel for the pool and it’s still very relaxing there

- view from the room was amazing - bar and restaurant are really good, great breakfast - staff were fantastic the whole stay - perfect location and amenities - special touches

Stayed in December 2023

Location fantastic. Staff great and manager was very helpful to us

Stayed in December 2023

The only negative was that We couldn’t find a hair dryer but we managed without one.

The location was excellent. The dinner was delicious. The drinks were great. The breakfast was ok.

Stayed in December 2023

Abit old/dated.

The staff were amazing!!!! Super kind and helpful and VERY WELCOMING. The location is also great it’s right next to the waterfront. The standard room was also super spacious.

Stayed in December 2023