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Reviews of Hotel Residenz Hochalm 4 stars

Kollingweg 147, Hinterglemm, 5754 Saalbach Hinterglemm, Austria

#44 of 88 hotels in Saalbach Hinterglemm

Guests' Choice

Review score

Based on 80 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 12 March 2024

    8.0
    A comfortable hotel for skiing in this region
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights

    15 Euro parking fee is requested tp park in hotel's garage. However, there is a free valet service to park free of charge in a parking area outside the hotel.

    Excellent location for ski in, ski out next to the lift. Comfortable rooms, and dining area.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room (2 Adults and 1 Child)
    • Stayed 3 nights

    We like your staff (personal), especially those 3people from the Croatia - we have been in contact with. They were amazing! Can not wait to arrive again and to spend ski vacation in your hotel again. Say hello to them ;-)

    Stayed in January 2024

  • Reviewed: 4 February 2024

    10
    Excellent hotel
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 4 nights

    Nothing negative to say.

    The room was big enough for our group, it was very clean, new towels and toilet paper were changed every day, the cleaning staff came every day. The staff at the reception and in the restaurant were very polite, very helpful and we felt very comfortable in this hotel. The breakfast buffet is very varied, you can find anything you want. After skiing, you can refresh yourself in the bar with an after-ski snack. Dinner was delicious and tasty. Access to the ski area is easy, from the hotel's garage, and this fact adds to the value of the comfort. Thank you for making us feel comfortable during our stay.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    10
    Definitely will visit again Residenz Hochalmbahn🇦🇹
    • Leisure trip
    • People with friends
    • Double Room (2 Adults and 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Sauna was a bit crowded.

    Room was very clean, cosy and comfortable. The kitchens Chef, Mantzis John and the rest of the people working at the hotel, made our stay a memorable experience. Food is so delicious. Excellent location for ski in ski out, next to lift and ski passes can be purchased at the reception.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    Nice personnel, good location for skiing
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights

    /

    Room was big, with separate bedrooms. Location is right at ski slopes. Very nice hosts and personel. The host explaines how, where to go to ski. Good choice to take a dinner. Parking in a garrage is very convinient.

    Stayed in December 2023

  • Reviewed: 14 September 2023

    10
    Fantastic location, great food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The location is fantastic, close to nature. The staff is friendly. The room is clean and big enough for two. The breakfast is fantastic, and wide range offered. Diner portion is not very big, but there is a 4 course menu, but it's very delicious, and also there is a salad. If you bring your bike there is facility to store and to clean your bike. Joker card is provided by hotel that offers unlimited usage of gondolas during your stay, and 2 times a day usage with bike. Sauna is great, opening hours could be longer

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Great hotel and great food
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was strange with assigned parking bays, but you only get to hear which bay after check-in meaning you have to move your car.

    Modern, clean and stylish wintersport hotel

    Stayed in September 2023

  • Reviewed: 23 August 2023

    10
    Fantastic place to stay
    • Leisure trip
    • Couple
    • Double Room (2 Adults and 1 Child)
    • Stayed 6 nights

    Fantastic place with great décor, comfortable room, very friendly and helpful staff. Just a brilliant place to be. Food was great with lots of choices. I give it a 10 out of 10 for everything

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very nice place.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Top marks and we will be back 🤗
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were really nice and helpful, the view from our balcony was fantastic och the Joker Card with free access to ski lifts (when hiking in summer) was excellent! The breakfast as well as the included dinners were great.

    Stayed in July 2023

  • Reviewed: 6 April 2023

    10
    Next time we stay at Residenz Hochalm, too!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights

    no jacuzzi or no small swiming pool

    Great hotel and conditions, location superb for sking!

    Stayed in April 2023

  • Reviewed: 1 April 2023

    9.0
    Bad customer service
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 10 nights
    • Submitted via mobile

    My sister's initial room, despite mountain view booked, had a view of the fire escape and car park. Hotel sorted it. Bad info from booking.com. Also website charged us twice for the same room. Customer service has been awful/useless. Will not use this site again unless sorted pronto but no sign of that!

    Fantastic location Great view

    Stayed in March 2023

  • Reviewed: 30 March 2023

    9.0
    very happy with our choice would definitely come again
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I would say is about the spa- I would be more comfortable if people wore swimming shorts or covered up the he sauna and in the mixed showers.

    very cozy atmosphere. the staff were great in catering for my dietary needs too. food was amazing!

    Stayed in March 2023

  • Reviewed: 14 March 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room (2 Adults and 1 Child)
    • Stayed 2 nights

    nothing

    dinner and breakfast were excellent. Location next to the gondola was ideal. Really enjoyed the wrap-around windows and luxury bathroom!

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    Great stay at Hotel Residenz Hochalm
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Modern stylish truely ski-in ski-out accommodation. Very good restaurant - half board was a good deal.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    9.0
    delightful
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    location is good, truly ski in, ski out which isn’t very common. close to 2 nice ski lifts so really easy access to the whole valley. Dinner was exceptional, really made the visit!! Breakfast was also lovely. Spa facilities have 3 different saunas plus a relaxation area. parking is off site but they take your vehicle for you.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Remote from the center

    Food

    Stayed in February 2023

  • Reviewed: 19 February 2023

    10
    very nice hotel
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 7 nights
    • Submitted via mobile

    We had half board. The dinners in the evening were marvelous.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    Great hotel with lovely staff, rooms and food. Right next to ski slopes. Will definitely return.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom in our family suite was too open plan - we would have appreciated some privacy blinds. Ski in/ski out access is tricky if you are not a confident skier.

    Staff at hotel were great. Food was lovely. Lovely room (family suite) with beautiful views of the slopes.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room (2 Adults and 1 Child)
    • Stayed 5 nights

    -

    Quiet place just next the slope, very nice staff, perfect cuisine.

    Stayed in December 2022

  • Reviewed: 16 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    -

    The beautiful room with a balcony. The breakfast buffet was very plentiful and dinner was really good. Great location next to the ski slope. Service from the friendly staff was impeccable. Good wifi. Modern ski-room. You can park in front of the hotel to unload and they park for you.

    Stayed in January 2023

  • Reviewed: 12 January 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Family Room
    • Stayed 6 nights
    • Submitted via mobile

    The stairway to the skilift and the path to the slope were full of ice which made it very dangerous to use. It would be very nice if both were made free of ice so that guests could reach the slope safely.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    10
    Great hotel in great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    Relatively cold room the first day, probably the most expensive water during dinner.

    Very nice hotel, nice room, helpful staff, easy access to ski slopes. Comfortable beds. Even the extra foldable bed was very comfortable!

    Stayed in December 2022

  • Reviewed: 23 December 2022

    10
    Totally relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Lovely - good location and fantastic staff

    Stayed in December 2022

Showing 1 – 25

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