130 William St, Brisbane CBD, 4001 Brisbane, Australia
#20 of 143 hotels in Brisbane
Guests' ChoiceBased on 2217 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 25 January 2024
Keith
AustraliaCar parking
Price and history
Stayed in December 2023
Reviewed: 24 January 2024
Prakash
AustraliaNothing
Location
Stayed in December 2023
Reviewed: 22 January 2024
Mark
United KingdomWebsite needs to be clear that parking included in package is self parking not valet parking. The valet parking was extra ( and if you are not familiar with Brisbanes one way streets - self parking wasn’t attractive) however I think my room was upgraded to compensate
Beautiful heritage property
Stayed in December 2023
Reviewed: 22 January 2024
Aj
AustraliaAircon could have been colder
Loved the old building and the room was beautiful
Stayed in January 2024
Reviewed: 21 January 2024
Glenn
AustraliaNothing
Great location
Stayed in January 2024
Reviewed: 21 January 2024
Gabrielle
AustraliaOld world charm , well maintained, friendly helpful staff, walking distance to qpac (stayed to see the show Chicago) and the mall, lively breakfast at the lab
Stayed in January 2024
Reviewed: 21 January 2024
Jason
AustraliaBen was so comfortable, everything you touched worked. breakfast is great. Parking was even better.
Stayed in January 2024
Reviewed: 19 January 2024
Lara
Australianothing.
love this hotel. It is beautiful old-world charm. Would stay every time we come. The restaurants are beautiful, and food is delicious. Couldn't enjoy it more here.
Stayed in November 2023
Reviewed: 18 January 2024
Rebecca
AustraliaNothing
The history and how clean everything is. The location is amazing too!
Stayed in January 2024
Reviewed: 18 January 2024
Mark
AustraliaNothing
Reception staff were amazing and offered us an upgrade
Stayed in January 2024
Reviewed: 18 January 2024
Michael
AustraliaExcellent rooms. Comfortable beds. Not the first time I’ve stayed and won’t be the last.
Stayed in December 2023
Reviewed: 16 January 2024
Bron
AustraliaNothing, loved it all
The comfiest beds in Australia, magnificent bathrooms
Stayed in December 2023
Reviewed: 15 January 2024
Nicola
AustraliaNothing
Breakfast was delicious with great choice. Great location for shopping and lovely views.
Stayed in December 2023
Reviewed: 14 January 2024
Andrew
AustraliaN/A
Loved the breakfast, beautiful room, huge shout out to Hope on reception, she is fabulous and very professional.
Stayed in January 2024
Reviewed: 13 January 2024
Kate
AustraliaMy nephew (17) being refused entry to come to our room to see us while I did hair and make up for a family function, even though on my booking details it said children could have stayed in our room……doesn’t make sense to me
Close to everything
Stayed in January 2024
Reviewed: 12 January 2024
Claire
AustraliaNothing was negative
Everything; nothing to complain about, everything to love. Beautiful room with lovely appointments and the perfect charm of a old style building.
Stayed in January 2024
Reviewed: 11 January 2024
Julian
AustraliaSpace
Stayed in January 2024
Reviewed: 11 January 2024
Katy
AustraliaSee previous review
See previous review
Stayed in January 2024
Reviewed: 11 January 2024
Katy
AustraliaHaving to pay for films on TV. The hotel is not cheap. Surely films should be included.
Stayed here before..It's as central as you can get, really. I like the dim lighting walking down the corridors. Reminds me of Last year at Marienbad. Cool
Stayed in January 2024
Reviewed: 11 January 2024
Natalie
AustraliaIt is a little over priced
It was absolutely beautiful staff very accommodating
Stayed in January 2024
Reviewed: 9 January 2024
Bibby
AustraliaPoor selection of bars and restaurants actually at the hotel. We were not interested in the Casino and found the bars and restaurants there quite depressing.
Truly majestic rooms. Great views and ambience in rooms and corridors.
Stayed in January 2024
Reviewed: 8 January 2024
Tupai
AustraliaThe location was perfect, right near the shops and great view of the river. Staff were also very lovely and accommodating.
Stayed in January 2024
Reviewed: 8 January 2024
Tracy
AustraliaWould of liked a complimentary movie station.
Breakfast was great choices. Staff were friendly. Room was lovely and clean.
Stayed in January 2024
Reviewed: 4 January 2024
Lady
AustraliaBath tub could use a fix, but that's rather minor
Most things, the old, vintage and regal character of this beautiful hotel. Almost like I was staying in a palace! Couldn't have been better.
Stayed in January 2024
Reviewed: 4 January 2024
Marisa
AustraliaNo improvement needed here at all.
Beautiful old Edwardian style building, with huge rooms and very high ceilings. The lobby is broken into smaller sections, with big comfortable lounges and chairs, so lots of privacy to meet up with friends. Great location, esp to watch the NYE fireworks from your bed! Walk to Southbank, Riverside, city shopping precinct and transport hubs. Staff were excellent. The Lab was great for breakfast, and Ryans bar had plenty of options for drinks and snacks. Can't wait to go back!
Stayed in January 2024
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