2 Zlatiu Boyadjiev Street, 4003 Plovdiv, Bulgaria
#22 of 92 hotels in Plovdiv
Guests' ChoiceBased on 916 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Malina
BulgariaPerfect, we stayed here for the second time and again we received the perfect service. Free access to the spa centre.
Stayed in March 2024
Reviewed: 21 April 2024
Cem
TurkeyAttitude of waiters at breakfast
Hotel location and comfort Happy Restaurant
Stayed in April 2024
Reviewed: 16 April 2024
Cemil
TurkeyVery good breakfast. Easy free parking. Close to center. Great staff and service.
Stayed in April 2024
Reviewed: 14 April 2024
Alaattin
TurkeyNothing
Everything
Stayed in April 2024
Reviewed: 11 April 2024
Ömer
TurkeyWe had an issue the reservoir in out WC, however the hotel team was very quick to solve it.
Excellent value for your money. Friendly staff, always open to solve issues. Decent breakfast very close to the city commercial center (We had a walked from our hotel until the Singing Fountain, then moved on Nobet Tepe and had our dinner at the Kabana area and walked back). The free parking allowed us to visit the city without having to worry about our car in a closed garage under the hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Pilar
SpainThe swimming pool and the spa are part of a public sports center, so it gets really busy with swimming lessons for children and adults,, people training and a few men who get into the sauna and the small jacuzzi and spend hours talking business, so nobody else can use it
Everything. They gave us an upgrade in the room we had rented and free access to the swimming pool and the spa for the three of us. The hotel staff were really helpful with a little problem we had with our rental car. Great location to walk everywhere and great view from the window. Private free parking underground. Little presents for our daughter and some sweets at our arrival and more sweets when we arrived back to our room in the evening. Great breakfast (except for the coffee and the juices)
Stayed in April 2024
Reviewed: 8 April 2024
Sara
CroatiaLocation is great (in city center, walking distance to city sights and monuments), this hotel has private parking, casino (where you can also change money into local currency), nice pool and sauna (hot tub is poor), breakfast is amazing (you have literally everything), stuff is helpful
Stayed in April 2024
Reviewed: 8 April 2024
F
Portugalall was good
easy and friendly check in staff. clean rooms easy access to plovdiv center although still located in a quiet area.
Stayed in March 2024
Reviewed: 6 April 2024
Heather
BelgiumSuper location just adjacent to pedestrian bridge leading to Old Town Has 25 meter pool that is wonderful Great breakfast Friendly and helpful staff
Stayed in April 2024
Reviewed: 28 March 2024
Don
Bulgarianothing really.
Well I stay always at this hotel for work. It is located at very centric place with parking facilities. Large reception a lot of space. Good restaurant in it. Large room, well equipped, comfortable beds.Everything you need for work travel. The hotel is also convenient for organizing meeting as there are a lot of space.
Stayed in March 2024
Reviewed: 26 March 2024
Tsvetelina
BulgariaPerfect location, comfortable bed, very good breakfast. Really helpful staff, helped to solve a problem with our car very fast.
Stayed in March 2024
Reviewed: 19 March 2024
Komninos
GreeceThere was no electrical outlet for hair dryer or shaver in the bathroom.
The location is great. It is near the Maritsa river and I had full view of the river from my room. The room was big enough and clean. It had a fully equipped mini bar. I liked the security feature where the elevator only works using the magnetic card of your room.
Stayed in March 2024
Reviewed: 15 March 2024
Ivanka
United Kingdomeverything
Stayed in March 2024
Reviewed: 15 March 2024
Igor
IsraelDidn't look for anything to complain about :)
Excellent location, on the banks of the Maritsa River, with a beautiful view from the window. Walking distance to the city center is 10 minutes. We received a free upgrade on the 8th floor. An interesting modern interior, complemented by mirrors, creates a good mood. The room is clean, there is a kettle and everything you need. Special thanks for the SPA. Open from 6am to 10pm! Very comfortably. Large swimming pool, sauna, everything works. Special thanks for the breakfasts. Large selection, everything is very tasty. Great coffee. Parking is free, which is of course a big plus. We were a little late in the city and needed to leave the car in the parking lot for a couple of hours after check-out, the hotel staff kindly agreed to provide it with a fee of 3 leva per hour, but when we returned to pay, we were informed that it was a gift.
Stayed in March 2024
Reviewed: 4 March 2024
Georgiev
BulgariaOverall a good experience, can't think of something that did make a bad impression.
Everything was good, no complaints
Stayed in March 2024
Reviewed: 4 March 2024
Ilian
BulgariaYou can't often see big city hotels with a lot of reviews being scored with 9+ rating. But once you go there and experience the level of service, the renovated facilities, and generally the Management's attention to detail, then you realise why. Outstanding customer service from free SPA services as a compliment through small presents for the kids to constant looking for our feedback. If you want to have good time in Plovdiv, be close to downtown and major points of interest, and have various "in-house" options for entertainment such as bowling, arcade games, casino - all of that for very reasonable prices, then that's your place!
Stayed in March 2024
Reviewed: 4 March 2024
Gergana
BulgariaEverything was good
Everything
Stayed in February 2024
Reviewed: 4 March 2024
Greta
Bulgariajakuzzi was dirty
Stayed in March 2024
Reviewed: 3 March 2024
Cihan
United KingdomThe only thing that I didn’t like anout the room was the heating because 1)When we turned it on it felt like it didn’t really make a difference 2)The air conditioning made quite alot of noise so we had to turn it off, but besides that I think it was a great hotel!
I loved the fact that the staff were very freindly and loved to help.They even left balloons and snacks for kids!☺️
Stayed in March 2024
Reviewed: 1 March 2024
Ismail
TurkeyExtra bed was not comfortable.
Stayed in February 2024
Reviewed: 27 February 2024
Myagkov
DenmarkVery long que to coffee machine so it is difficult to access the juice and water. I have seen many guests has troubles of using the elevator as the system response slowly. Nice view from the window to the river and old city, but the roof of restaurants looks not nice due to the damaged windows. The aircon was not responding to lowering the temperature (I forgot to report this information to reception, otherwise they might help with it).
Central location with walking distance to all attractions. Room is good with many facilities. Nice to receive the upgrade with complimentary access to swimming pool, but it would be nice to receive such a message before to have possibility to take a swimming pants :-) Great assistance from reservation where they helped to arrange the airport transfer.
Stayed in February 2024
Reviewed: 25 February 2024
Olivier
Francenothing
it's the same quality of service every time. The hotel really has an ideal location, parking, restaurant, casino and much more. the staff is really very smiling, there was a seminar with a lot of people but despite that we never waited.
Stayed in February 2024
Reviewed: 24 February 2024
Krzysztof
United KingdomNon
Everythink
Stayed in February 2024
Reviewed: 21 February 2024
Nuri
United StatesEverything was good. Rich breakfast is provided.
Stayed in February 2024
Bad Gastein, Austria
Albir, Spain
Santa Barbara, USA
Jedlnia-Letnisko, Poland
Pomezia, Italy
Amsterdam, Netherlands
Stiege, Germany
Brooklyn, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content