We stayed here on a Saturday night and, even in our room (511) the throbbing of the noise from the night club or bar onthe ground floor, next to the hotel, was most disturbing. Even after midnight the vibration of the beat was infuriating.

Stayed in April 2024

Rooms are a bit small

Good central location

Stayed in March 2024

a little pricy

Stayed in April 2024

The pictures advertise a chocolate fountain yet I didn’t see one at all. Also the luggage area is not secure and is just left in a hallway despite there being a cupboard with “luggage” written on it.

The location was great and it was very quirky

Stayed in April 2024

The AC wasn’t working properly during the night & the breakfast options were limited . I personally feel if they are catering to tourists who can communicate in English then their staff should also be able to communicate in English .

The location was 10/10 & the city was accessible by trams and on foot . There were a lot of restaurant , supermarket & salon options around . The rooms were a good size and clean .

Stayed in April 2024

Proximity to town and station

Close to the train station - small but clean and comfortable

Stayed in April 2024

Charges for check in before 3pm

Great location for the main train station and all the sightseeing in the city Fab decor Spacious and clean rooms Comfortable beds

Stayed in April 2024

The room .would have been great for two Adults, the room had no wardrobe for the clothes space you had a rail with coat hangers above the tea and coffee area we had a party of three. there was no drawers for small clothing items. the room was very clean and tidy but compact for Three adults.

Hotel was on the door step off all restaurant's,Railway station,Water front and trams.Hotel was at the best place for all different things everyone likes to do on holiday. Trains every ten minutes to airport, Shopping and more shopping amazing shops. we had a great time.

Stayed in April 2024

Nothing major, a few small-medium things: The hotel advertises the chocolate fountain and charges a premium but they had no indication it was broken and out of service. While they even had it at the hotel name, there was no indication. While most staff were good, some night staff were inexperienced. It took one 5 minutes to charge a coffee. The ac does not get above a certain level, although I was not cold at the room.

Location is good, next to the train station and some restaurants. Some of the staff were really kind and helpful. The rooms are modern and nicely decorated.

Stayed in April 2024

Nothing

Central

Stayed in April 2024

The room is quite cramped.

Good location. The bathroom is clean.

Stayed in April 2024

Breakfast is served in the reception area, while eating people enter just in front of you. Single rooms are really very small.

Location is really good, around 7 min from the main railway station, 20 min by foot to the Opera House.

Stayed in April 2024

Small bedrooms

Fun chocolate theme. Great location.

Stayed in March 2024

The bathroom was a bit small.

We enjoyed every second of our stay! Beautiful hotel, great staff and amazing chocolate fountain. Location is already great! Right in the buzz of Zurich and close to Zurich HB station.

Stayed in March 2024

room was really small, the "bathroom"/shower area was so tight it was hard to even turn around

great location near to train station, clean rooms and well equipped (hot iron, water kettle), and chocolate for free which is nice

Stayed in March 2024

The location is great. Close to the main train station and the old town. The hotel was clean and the room was big enough. You should try the chocalet fountain, it’s delicious.

Stayed in March 2024

The room was quite small, but it worked for 2 nights. The bed was very firm and pillows uncomfortable.

Every staff member we interacted with was professional and helpful! It was our first trip to Europe, and we greatly appreciated the attentiveness of the staff!

Stayed in March 2024

Room was very small.

Good location and clean. Basic and suited our needs

Stayed in February 2024

This hotel is in the center of Zurich, it was great and close to everything ! The room was nice and very clean.

Stayed in March 2024

Nothing

Nice and clean room. Close to Zurich train

Stayed in March 2024

Nothing special

Very good location, small but comfortable room!

Stayed in January 2024

The noise in the bathroom like water struggling to run through the pipes or something. The halls were a little too tight for us since we have a big stroller.

We had a lot of fun with all the many decorations around the hotel, the chocolate fountain in the reception, and the room decorations are really cool, on top of that the staff was very friendly and welcoming. Many restaurants and shops near the hotel, 1-5 minutes walking distance. 10 minutes walk from the Zurich HB train station. We used the gps and we got there with no problem.

Stayed in February 2024

The room was a bit too cold for me. I cranked the heating all the way up but it wasn't working.

Nice staff, a clean and cute hotel, quiet, great location.

Stayed in February 2024

Nice and clean structure close to the train station. Good attention to details and good breakfast.

Stayed in February 2024