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  5. Reviews of Hotel El Puerto by Pierre Vacances

Reviews of Hotel El Puerto by Pierre Vacances 3 stars

Paseo Marítimo Rey de España, 32, 29640 Fuengirola, Málaga, España, 29640 Fuengirola, Spain

#25 of 26 hotels in Fuengirola

Guests' Choice

Review score

Based on 965 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 19 May 2024

    8.0
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For a 3* hotel this exceeded my expectations, clean, fresh and polite staff! Beautiful location and the pool bar is a must!!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Daily issue with cards opening bedroom door. Obvious from inside door that it had been forced open at some stage prior to us being allocated the room. Confusion with staff on arrival with type of room booked.

    Location Cleanliness

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Was comfortable and clean for a weekend away.
    • Leisure trip
    • People with friends
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Only having a door screen for the toilet & shower. But I believe that can with most places in Spain. The lifts were a bit on the small size, so a slightly longer wait for them.

    Location to the beach & walks. Friendly, helpful staff and good food.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Another great stay at El Puerto
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I have visited the hotel on 4 different occasions and always booked a room with sea view. The hotel has a rooftop swimming pool which also has a bar. Loungers are very comfortable and a great place to chill out. Hotel is very conveniently located close to marina and Fish valley which has nice bar's and restaurants. The train station is less than a 10 minute straight walk from the hotel. Wouldn't stay anywhere else.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    On this occasion average, in January it was perfect.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy at night, noisy drunk men mainly 2 in the morning shouting loudly outside our room. There was also a dog in one of the rooms barking loudly.

    Location to beach, bus and rail stations.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Pleasant, but could use some tweaks.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Although the majority of the staff was cordial, there was one exception. I, like most travelers, expect hotel receptionists to look up from their computers when I approach. Perhaps because he hadn't yet had his morning coffee, this wasn't the experience with one individual. Not only was his demeanor lacking personal attention, but his response to my question was one of "you're annoying me" as he barely looked away from the computer. I only wanted to know if there was access to a clothing iron and if I could find coffee. The answer to both was no. It was 7 am - the hotel has no irons, not even to lend out through housekeeping. I know that irons are restricted in some countries, but Spain isn't one of them. At the very least, a clothing steamer could be available. The only coffee available is by purchasing the full breakfast buffet - don't expect to walk into the restaurant and order just coffee - and breakfast service begins at 7:30 (it's virtually impossible to find something open on the street that early). For early risers who like to start their day with coffee, this could be a problem. Begrudgingly, I paid for the €11 buffet, which certainly wouldn't win any awards. Overall, it wasn't bad (the scrambled eggs were undercooked and the bacon wasn't bacon). However, it's disappointing to find processed orange juice instead of the real thing, especially when even the smallest out-of-the-way hole-in-a-wall bar anywhere in Spain serves up fresh orange juice. To me, that says a lot about the level of pride the hotel has in its service. I realize it's only a 3-star hotel, but it's a €94/night 3-star hotel. I would have expected a little more - perhaps even a coffee machine in the lobby, but then they would lose out on their overpriced breakfast sales. There's also no mini-fridge in the room, so don't expect to keep any beverages cold.

    Excellent location in front of the beaches with easy access to all of the area's amenities. The majority of the staff is very cordial and attentive, easy to interact with and pleasant. For the most part, the room was quiet but only outfitted with the bare essentials. I was given a room on the top floor, which had awesome views of the ocean, beaches, and marina. Very clean and properly made up for new arrivals.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Basic but excellent value
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Lifts were poor , not functioning correctly. Staff at reception were slow and seemed poorly trained

    Location

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Great hotel for a weeks stay, lovely location with lots of nearby amenities and restaurants.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Small rooms, a little dated but overall comfortable and pleasant stay.

    Great location, friendly staff and great rooftop bar with lovely views.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    View great
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Room small

    Very central

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    The sky bar is the best bit.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom privacy totally unacceptable

    Location is good. The hotel is clean. Breakfast plenty of choice, but the hot food was luke warm, apart from the scrambled and boiled eggs.. The rooms are small, no privacy at all when using the bathroom, its in the same room, with only a frosted glass partition. No lift to the breakfast area, so not suitable for disabled people with walking difficulties . Reception staff helpful

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Clean, friendly staff in a good area. No issues and I would stay again
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy corridors with party goers returning then cleaners in the mornings . Swimming pool Was under renovation which I only found out on check in.

    Good Location. Basic clean rooms which were fine for me

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    Location

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    Great value for money
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic sea view from our room and the sky bar.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff unfriendly

    Roof top bar, although pool closed

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    No pool water. Pay for towel at reception. Pay too much for safe hire.

    Location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good location ..
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Pool was not available for my whole trip. I have stayed here many times but don’t feel welcomed back

    Great location…standard room .. clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    I want sun on my balcony in the afternoon but was bitterly disappointed 😞

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Pool out of order for stay of 5 nights no compensation offered,

    Very clean,lovely staff

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool not being open.

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was not aloud to bring 2 wine glasses from the bar to the room. When I ask why, staff was not friendly in reply Pool was closed due to technical errors

    The room was in the tower. It was nicely decorated. Great view on the 19th floor.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    I always stay here when in Fuengirola and the new rooms are really nice
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not a complaint but they are doing lots of work

    The location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Nice break would come again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Balcony very small Bathroom was ok but not very private

    Central and easy to get to.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great location and nice hotel.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Unfortunately the pool was out of action due to no fault of the hotel but that would have been great as the pool bar was on the top of the building with great views. Drinks a bit pricey but there you go.

    The hotel is located right on the sea front and next to the marina. Room was nice a spacious and had a decent view of the marina. I didn't have breakfast.

    Stayed in April 2024

Showing 1 – 25

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