amazing ambience

Stayed in May 2024

everything was flawless this visit.

luxury without pretense; classy and clean; very good service and staff was excellent. loved the live music options that came as a wonderful surprise. room comfort and amenities were all very good. food and facilities were top-notch. loved the environment and class decor

Stayed in May 2024

Nothing

Right from the rooms to the restaurants, everything about this place was awesome! Great staff and hospitality!

Stayed in April 2024

The one thing that could be an improvement would be the utilisation of the small balcony space.

Maintains the feel of a palace in beautiful grounds without being disturbed or even notice the central location. Lovely pool area, peaceful and well serviced. The candle lighting ceremony at 6.30 is a lovely inclusive experience. The sweeping staircase, marble floors, seating areas and dining areas are gorgeous. Bedrooms are hotel shape but, the space is used and furnished very nicely. Great bath and walk in shower.

Stayed in April 2024

The billing rate through Booking.com was initially not acceptable to the hotel staff. Later on they agreed to it. I was made to wait for this for almost half an hour before check-in. A better coordination between Booking.com and the hotel property management is required.

Excellent breakfast with very good spread.

Stayed in May 2024

Restaurants net letting you take left over food back to your room - ended up wasting a lot of food

Size of the rooms and the breakfast

Stayed in April 2024

NA

Palace like experience

Stayed in May 2024

A bit expensive 😁😬

The service and help provided by the staff members Mehvish, Shubham. In fact all the staff were excellent!! Really really Loved the food and the ambience

Stayed in May 2024

nothing. perfect

gorgeous building, relaxing atmosphere, fabulous staff, exceptional food, great bed and linen, lovely gardens, great pool area and personalised service.

Stayed in April 2024

Sometimes the staff during breakfast time forgot certain orders or got orders mixed up especially if they were orders for coffee. Also suggest having more milk alternative products since a lot of people have a lactose intolerance now so having oat milk and coconut milk for coffees and for cereals/muesli.

Great breakfast, good location and amazing facilities I used the gym, steam/sauna and pool - everything was very nicely maintained. The staff were very attentive and the rooms were impeccable every day I returned to the room.

Stayed in April 2024

Amazing royal and exotic

Stayed in April 2024

The place exceed our expectations clearly and is magnificent place. Special mention goes to staff in Lounge, Mr Sahil and Ms. Deora. They took extremely good care of us. Really fantastic time.

Stayed in April 2024

na

Loved it all-round: from the upgrade, the friendly staff, breakfast, nice dinners. Super facilities (pool, gym), stylish interior. Spot on.

Stayed in April 2024

Parking and getting the vehicle back is a task.. i had to wait nothing i my less than 30 min to get my car back from parking and at around 12am at night! Dinner buffet could have been better.. non veg items were mostly blank in taste

Breakfast was amazing.. overall ambience, architecture and pool benefits were good

Stayed in March 2024

Room can have some USB ports for charging. Hotel can have a way to buy a local Indian SIM card for convenience of foreign travelers

Stayed in March 2024

Kind of a musty smell in the halls.

Breakfast was amazing each day.

Stayed in March 2024

The first night dinner at Citrus, one of their restaurants we had not so good experience. Even with very few people the wait time was high and also needed multiple requests even for one bread.

Beautiful property with great design. Its proximity to great local food place and shops. The staff were generally very helpful with everything. Property also had great amenities in terms of the fitness center, spa, pool and great restaurants.

Stayed in March 2024

The kitchenette didn't have plates, bowls and cutlery and so we had to keep asking the butler or room service to give us things. In the other room there were issues where the room service cleaned the room when the do not disturb/private sign was on. There was some construction/renovation going on as well so was a bit noisy.

It was great that we were given a personal butler for the second room we booked and he helped get us a much bigger room than expected. He was on whatsapp and we could ask him anything and it was arranged. We got a room with a living room with a kitchenette and a separate bedroom with wardrobes and a big bathroom with a bathtub, shower and toilet. They even arranged for a private performance of a local folk dance which was amazing. The in room service and food are amazing too.

Stayed in March 2024

They can make the breakfast arrangements a little better so people can service food with ease.

Exceptional property right at the heart of Bangalore city. The greenery around is a different vibe. Loved loved loved the ambiance, staffs great! They are so courteous . I loved everything about Leela palace and it’s my 3rd visit here to stay. And citrus is my fav to dine in , Been my go to place since years

Stayed in March 2024

The balcony didn’t feel safe for little children.

Beautiful architecture, lawns and restaurants

Stayed in March 2024

I feel bad after such a good experience but feel it important to give some constructive feedback as well. We went to a late lunch at the Citrus restaurant and while the staff were very good ( an ultimately the manager after we complained ) we sat for almost 20 minutes before we asked for menus, we then ordered wine and waited another 10 minutes or so to be told the wine we ordered was not available , soooooo we chose another very expensive wine and waited another 10 minutes, so overall waited around 40 minutes before we had a drink !!! Once served the wine and food was excellent and the manager responded well and provided a free desert.

Overall the experience was better than expected, whilst we always planned to splash out on our last night in India, the staff, the facilities, the dining options were outstanding. The room was superb and we enjoyed most of the overall experience.

Stayed in March 2024

Traffic around the hotel was bad and the distance was quite far from the airport .

Breakfast was excellent and the location of the hotel was good , room was larger than expected and the service was great.

Stayed in February 2024

❤❤leela

Very very love leela❤

Stayed in March 2024

The bathroom was like a wardrobe… very small and claustrophobic

Staff were very helpful

Stayed in March 2024