Unfortunately they cannot control the weather!

I cannot praise the staff of this family run lodge enough. Paul in particular was so helpful with picking us up and handling luggage logistics. This was our second time staying here and it was great. The more traditional rooms with tatami mats are very comfortable. It is an easy walk to the nearest Happo lift (in snowboard boots, less so in ski boots). Breakfast was great with a good variety over the period of our stay.

Stayed in February 2024

Nothing

Great location….but the staff are the real superstars

Stayed in March 2024

From the moment we made the booking, the staff were more than happy to help us. They gave advice on travel to and from Hakuba, as well as offering suggestions on places to eat and resorts to check out during our stay. They also picked us up and dropped us off at the Hakuba bus terminal. All the staff were very hospitable - a special mention to Paul for always checking in to make sure we had everything we needed and for being an all round lovely guy.

Stayed in January 2024

Staff so nice and helpful.

Stayed in February 2024

The rooms were extremely clean and well maintained, and the breakfast each morning was made fresh

Stayed in February 2024

Everything was perfect. Quaint, accommodating, memorable and located perfectly for a ski in/out experience. Mahalo nui Paul, we can't wait to come back.

Paul was the BEST host, he greeting you each morning and went out of his way to make sure your stay was comfortable. His hotel is close to the lift and ticket booth. Loved the traditional lodge feeling. We can't wait to come back.

Stayed in January 2024

The property was in a very great location with lots of restaurants and ski slopes in walking distance. Paul and his wife were really helpful with great advice and really good services for transport and snow gear rentals and shuttles. The rooms were all very warm and comfortable with great views. The breakfast was good every morning with hot food and opened early so we could hit slopes before the crowds. Paul and his wife really made it a great trip for our group as they were very nice and helpful.

Stayed in February 2024

Nothing!!

Paul our host was absolutely gorgeous. He went out of his way to make our stay as comfortable and easy as possible. Our son hurt his leg skiing and he was so kind to us. Our room was huge and had the most amazing Mountain View’s. Breakfast was also delicious each morning.

Stayed in January 2024

Nothing

Great staff ,great service , great local knowledge and lovely cooked breakfast

Stayed in January 2024

N/a

Loved the proximity to ski slopes and Paul was so friendly

Stayed in January 2024

The owners of this lodge are the nicest people that always are willing to help from skiing advice to assisting with transfers to and from train/bus station. The town has a lot to offer but the accommodation and the people are what made the trip soo good. Would come back 100%

Stayed in January 2024

Staff were really nice and even gave us a lift

Stayed in January 2024

It is minimalistic - which is perfect for us, homey, not luxury.

Paul was SO accommodating - willing to give us a ride into town, to the slopes, to the place to ship our gear, etc. Customer service could not be beat. The breakfast was more than I was expecting - a daily free hot breakfast of eggs, meat, toast, etc. I highly recommend it! It was a very short walk to the ski lift for Happo One - easy to get on the slopes.

Stayed in December 2023

We had a fantastic stay at the Landmark Happo Lodge. The owner was one of the nicest people we have ever meet - incredibly kind and helpful, very generous with his time (he even picked my girlfriend up from the bottom of a ski resort when she couldn't get a taxi). The location is fantastic. We couldn't recommend staying here more highly.

Stayed in January 2024

The only downside is that the Lodge is a 10-15min (1.1km) walk to the rest of the restaurants and bars in town. Certainly not a deal breaker for me as I don't mind a stroll but wouldn't recommend for people who aren't very mobile.

The staff were exceptional and I'd like to give a special mention to Paul who was very friendly and helpful during our stay. They offer a pick-up/drop-off service for when you arrive at and leave Hakuba too. The Tatami rooms are very comfortable, spacious and they give a nice traditional feel. The lodge is 100m from one of the lifts which was great because there's nothing worse than lugging ski gear around. The closest restaurant is at the Momonoki Hotel just a short walk away. I will definitely stay again, the next time I visit Hakuba!

Stayed in January 2024

Cooked to order with a cereal selection and fruits. It was very tasty and filling.

Stayed in February 2023

Paul was an excellent host, we would chat daily and he would give us advice on skiing, restaurants and tips on things to do in Tokyo after we'd left Hakuba. Excellent variety of hot breakfasts daily. Never the same meal twice! Extra large traditional room with ensuite with awesome views out the two side balcony areas. Great proximity to the Evergreen Ski School ( where we sent out kids for lessons each day ) and the Kokusai 1 lift to head up the mountain ( probably a 3 minute walk, even in ski boots! ). Shuttle bus is also available here to take you to other resorts or destinations around Happo One village

Stayed in February 2023

Nothing.

The place felt like a vintage japanese home, but it was super clean with a nice bidet toilet and heated toilet seat. The breakfast every morning was wonderful and the staff were super helpful and friendly. You can walk to kokukai easily in the morning, jump on the lift and go.

Stayed in March 2023

Great Breakfast! The room is nice and clean. Late checked-in and had a hot shower!

Stayed in February 2023

bit of a walk to the busy part of the area w restaurants and shops

Very close to Kokusai Chair lift, the staff were very helpful and friendly.

Stayed in February 2023

The location of the property was great, very close to one of the chair lifts. Breakfast was delicious and changed each day. The staff were so helpful and really went above and beyond to ensure the trip went as smoothly as possible and answered every question we had. would definitely recommend :)

Stayed in February 2023

There was no tv to pass the time at night. The room was a little dated. Could use some face towels in the restroom.

I loved the location, the staff and the breakfast. Paul was the best and very helpful.

Stayed in February 2023

water wasn’t pressure/heat from shower wasn’t too good.

friendly staff

Stayed in February 2023

Tracey and Paul were wonderful hosts! very kind and helpful.

Stayed in February 2023