1. The cooling system could not be regulated. We were hot even in April. There was just a fan to blow the air around. 2. The room needed a deeper cleaning. The bathtub had a shower curtain with a blood stain on it. Rather unappetizing. The main water tap had an unstoppable drip. 3. By the look of things, the hotel had seemingly not been redecorated or painted for a rather long time but furnishings were generally 'passable.' We had some torn paper screens in our room and dingy walls-- a little gloomy overall. However, there was a nice hand-painted modern kakejuku, featuring a Basho poem, in the room's alcove, a nice feature. 4. We ate breakfast in the almost empty Samurai restaurant on the second floor. The food was good and plentiful. There was a nice outlook onto a disused patio. There were stairs that led down, it seems, to a dirty old abandoned in-ground swimming pool. It is an eyesore that should best be removed, so that the flora and fauna can be reestablished. 5. There is a steep walk up to the hotel along the property's driveway. Not a problem for us but possibly for some older people without cars. The bus stop is not far away and there are 2 walkable convenience stores nearby (to the left at the bottom of the driveway). One can walk to Suizenji temple in about 20 minutes. One cannot walk to town. We took a taxi to the hotel as we had some larger luggage to transport. 6. The room required that the room key be inserted into a slot just inside the door in order to keep *any* of the lights on. Rather inconvenient but tolerable and economic for the hotel. 7. There is no daily servicing/cleaning of the room. 8. There is an adequate but old and small color TV that pulled in some local channels. 9. The lobby was large and had a self-service store but was dimly lit.

The view from the window was extraordinary as was the birdsong--orioles and bushwarblers singing their hearts out. The windows could be opened a few inches, fortunate since there was no cooling possible from the air system while we were using the room in April. The room was large enough for four, so the two of us had plenty of space to move around. But sleeping is Japanese style, on the floor, on not so thick mats. I double stacked ours and this was entirely adequate. Daily, new towels were left outside our door and left; no one seems to have come in. The beds were already made when we arrived and not serviced daily. There were elevators, fortunately. There were few other guests; the hotel was large and western style on the outside, built from concrete. There seem to be few western rooms.

Stayed in April 2024

The entertainment facilities

The food

Stayed in March 2024

If you are here by feet, it is quite tired because it is far from downtown but, i recommend you to have a sleep here. Good dinner and breakfast. Staffes are kind definetly.

Stayed in February 2024

some onsen pools were closed.

spacious room, good breakfast, close to Shuzenji, free carpark.

Stayed in January 2024

Older property, could use some sprucing up. Very limited dining options.

Clean, relaxing, spacious onsen facilities. Large comfortable rooms.

Stayed in December 2023

The room was a little old.

Accessible via local sight-seeing bus. Walking around was a breeze to see the neighborhood and also nearby attractions like the Bamboo Forest. Welcia at the train station was very big and very good service. My daughter was unwell and the recommended medicine was immediately effective.

Stayed in December 2023

The staff seems to not know much about customer service and they weren’t that polite

good location, nice room, good breakfast, nice onsen.

Stayed in November 2023

Maybe due to covid, most of the facilities were shut down - no meal/restaurant, massage therapy shop closed. The male hot bath place did not have any amenities except comb. (Note : Lady hot bath has most of amenities including hair improvement tonic.... a plus plus 😄)

Despite the room being a bit outdated, it's clean & very spacious. We had 2 tatami rooms for each couple. Each room can stay 4 or more person. The mountains view & traditional Japanese houses from our balcony were amazing. Shuzenji is a small rural area/town in Izu, but we were luck one of staff could speak Mandarin, which is of great help (we can speak only English or Mandarin).

Stayed in October 2023

Nothing at all

Comfortable onsens and friendly staff.

Stayed in September 2023

Breakfast time is too short

Convenient and near to the tourist attractions.

Stayed in May 2023

A bit impersonal

The room was very nice and quite spacious Staff was polite and helpful Good position Meals were generous and beautiful

Stayed in April 2023

pillow is not comfortable; hotel is old and not that clean.

hot spring is nice

Stayed in May 2023

No services.

No meals provided, we requested a breakfast, but they said no meals. It’s surprising! Don’t see any other guests.

Stayed in April 2024

The included breakfasts and dinner were delicious. Our first breakfast, and both evening meals, were served to our table. Our second breakfast, on a Saturday, was buffet-style, with Japanese and European options available. Our room was spacious and very comfortable. We each took two Onsen baths - the facilities were spacious, relaxing, and with lovely body wash and shampoo. The hotel is very well located to town attractions, and is a very short walk from a bus stop, which connects to the train station.

Stayed in February 2024

The walls were a bit thin. The comforter was a little too warm (woke up sweating). The temperature control on the toilet didn’t work, so it squirted cold water.

Beautiful rotemburo. Excellent, artistically prepared kaiseki dinner. Spacious 12-mat tatami room and a sitting area with western-style chairs if you don’t like sitting on a zabuton. An indoor staircase. Very good green tea.

Stayed in February 2024

Run down and smelt like cigarettes, carpets were stained and areas dirty.

Stayed in August 2023

No cleaning during the day, no AC if outside the room so lot of humidity, breakfast below average

Onsen was ok

Stayed in August 2023

Room was non smoking but smelled of cigarettes my entire stay.

Stayed in August 2023

Everything is nice

Good

Stayed in August 2023

nothing

it was amazingly cool traditional Japanese room. the room was massive room. the staff was very friendly and helpful. we had an amazing dinner and breakfast

Stayed in May 2023

it was good

it was good

Stayed in May 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023