The sound proofing in the rooms to the adjacent rooms and hallway is almost nonexisting. The mattresses are quite thin for sleeping.

The room was spacious and clean. The staff was very friendly and helpful. The place is peaceful, there is no noise from outside etc.

Stayed in April 2024

The hotel is a little bit shabby and old. Not much to do at night. Not sure if they change the Onsen water daily as it is not floating.

Located at NakaKaruizawa, 10 mins walk to the train station, you can get away from the hustle and bustle of Karuizawa. Staffs are helpful and friendly. The hotpot dinner is exceptional good and you'll have lots of mushrooms. It's of great value. Sightseeing points are walking distance.

Stayed in February 2024

Facilities in the room are a bit old and dusty

Bathroom is very clean Bedroom is good size Location is perfect, 5-8 mins walk to the Herruine Terrace and Nature Walk

Stayed in December 2023

We had pre booked meals, but we also had 2 small children with us which weren’t catered for and when we did have the breakfast it was an adults breakfast so it was a lot for them to eat, that could’ve been better organised I feel.

It was enjoyable and what we needed when we stayed in Karuizawa

Stayed in October 2023

The bath’s water was not moving, is it fresh or reused water?

Polite and English speaking staff. Close to attractions and restaurants. Has a Carpark. Breakfast was surprisingly good.

Stayed in November 2023

As expected from maps, it’s a little far away from the station. But as mentioned it’s as expected.

Clean and as expected from the photos. Common area is nice with water coolers, lots of travel guides, lots of free tea and coffee. Free bicycles for use. Convenience store is just a stone’s throw away.

Stayed in July 2023

the aircon was a little noisy

Stayed in July 2023

the wind of your hair dryer is weak. the room is poorly soundproofed.

can see the tree outside the balcony door.

Stayed in June 2023

Was basically all good. Room was a little tired

Reception were very helpful

Stayed in March 2023

The room is a bit small to fit 4 pax

Quiet

Stayed in December 2022

There is no personal wifi in the room, so depending on where your room is you might have very poor reception. If having a stable connection while travelling is important for you, then I wouldn't reccomend this facility.

Good position to visit main natural sight seeing areas. Bus stop close to the hotel. Nice traditional tatami rooms & friendly staff! Having the option to eat breakfast or dinner in the hotel is usefull as there aren't many restaurants in the area.

Stayed in October 2022

The WiFi connectivity was poor and did not connect to the internet in the room I stayed. Wonder how its in the other places.

The pleasant environment made it comfortable to spend time leisurely with friends. Easy access to the station and Mt. Asama for a short hike if you have a car.

Stayed in August 2022

facilities were quite old, noise is super clearly heard throughout. in the morning, there was a huge crowd of women chatting super loudly which woke us up and was very annoying

Staff was great. Free parking available. Room was alright for the price, not too big but enough for 2 ppl had onsen/public bath which was the best part.

Stayed in June 2022

nothing related to the property but the crows started making noise from 5am and that woke us up

The tent we stayed at was small but it was still comfortable to stay for one night. We liked bbq, it was a feast and we could not finish eating them all.

Stayed in August 2022

The corridors are really cold, they could use better heating and insulation Also the website didn't clearly specify the terms of usage of the EV charger. One employee told me it s 1000y/hour (which is crazy expensive for an L2 charger) and the other told me it s 1000y per time (which is either too cheap if your battery is at 0% or too expensive if you just want to top up). I understand it cannot be free as electricity is not free but the current system is very inconvenient for the user and potentially ruinous for the ryokan if people can charge 100kWh for 1000y (which would cost at least 2000y of electricity to the ryokan) In the end I didn't use the EV charger overnight as there was no one at the reception. when I wanted to pay. I d rather have a 3rd party 24h automated card payment system like EMP/ Nissan Zesp where you pay for your usage and the Ryokan doesn't have to pay for electricity.

The location and price

Stayed in February 2022

The public bath is a bit small.

The Tesla charger since we have a Tesla car, we wouldn’t made it home without it. :) I also like how accommodating the staff. The price is cheap too.

Stayed in December 2021

There’s air conditioning machine in the rooms but it’s so noisy that I ended up not using it. Fortunately it was not too hot on the say I stayed otherwise it would have been a nightmare! Breakfast was not very good which was a disappointment.

Staff is very friendly, location is convenient (1km from NakaKaruizawa station, nice restaurants 5 mins walk, close to main road, free parking. Onsen is small but nice and clean.

Stayed in August 2021

Older facility so walls and floors/ceilings are thin. Could hear upstairs neighbors walking very loudly.

Great location with convenience store close walking distance. Refrigerator in room. Parking was plentiful. Appreciated the toilet/bath in the room. Staff was helpful and efficient.

Stayed in August 2021

can hear voices from the other room

the staffs were very nice and friendly! they made my request granted! the bbq dinner was a lot for two people! it was good too and relaxing! we had a really good time!😊

Stayed in July 2021

A little bit old.

Good location near Karuizawa Hoshino Area & a comfort tatami room big enough for a family with 3 children.

Stayed in May 2021

The room can get quite dry at night, but putting out some water helped! Naka-Karuizawa station may not be the most accessible, as we were stranded when the Shinano railway was not working between Karuizawa and Naka-Karuizawa station.

We were especially thankful to the helpful staff of Ikoisanso! On the day we were supposed to check in, the earthquake struck and caused the trains to be disrupted. As a result, we were stranded at Karuizawa station and unable to travel to Naka-Karuizawa station for the pick-up service to the hotel. However, upon contacting the staff, they so kindly sent their shuttle service to us even though it was half an hour past their usual working hours. Thanks to them, we could safely reach the hotel and have a good night's rest! We also really enjoyed having a kotatsu (heated table), that kept us warm in -2 degrees weather! The public bath had a lot of amenities, such as cleansing moisturizer too. We found lovely cafes within walking distance from the accommodations too!

Stayed in January 2024

no turn down service, this is the first Japanese hotel no turn down service i have stayed. bad attitude staff, poor facility, very noise when vehicle pass through the road.

NOTHING

Stayed in September 2023

Small room and seems to be build within a container.. Walls and ceilings are very thin which means sounds can be heard from outside. The bathroom is also very small and no housekeeping is provided for short stays. One of our rooms is on the 2nd floor. With no lift, means we have to carry our luggage up which is difficult for us.

Location was good. Breakfast was above expectations and bed was reasonably comfortable.

Stayed in November 2023

Doors and walls too thin and noisy. The futon was also a little bit thin.

Good location, cozy and comfortable room with Kotatsu! The staff was very friendly and nice.

Stayed in November 2023