Room was extremely dirty on my day of arrival , dirt on floor, drawers with garbage etc just nasty I had was to clean myself. cid:00F27AC0-B0FD-4A54-A831-C810BB7B11F7

It was peaceful quiet, very convenient and the front desk staff was wonderful

Stayed in April 2024

Smallest Queen bed we've ever slept in. In fact my husband and I had to sleep in separate beds. Room temp was off somehow. Even though set at 72 degrees it would be hot, then loud when thermostat kicked in.

Staff: Zue (sp?) was very nice and helpful. Other front desk staff let me use first aid kit and gave great directions. Ayanna and Zachary sent us to GREAT restaurants, provided directions and other info regarding beaches.

Stayed in March 2024

my room had a broken safe and a showerhead that was barely working

pool, restaurant and closeness to 7 mile beach

Stayed in February 2024

Breakfast starts waay too late. Firstly the Holiday Inn is located a little off the beaten track; then added to that breakfast starts at 7:30 am. That may be great for the vacationing person, but it is not at all ideal for a business person. 2. The key card controlled door at the entrance to the rooms is very difficult to manoevre when you have a suitcase (or two) in tow. Then there is that second inner door awaiting you....

I liked the facility, the grounds and the friendly staff. And the lobby had a lovely Christmassy smell.

Stayed in December 2023

That the restaurant was not an all inclusive

The room was comfortable

Stayed in August 2023

I didn’t like the location at first because it seem out of the way and out of reach of everything. This can also be a blessing if one looks forward to be out of the everyday hustle and needs peace and quiet environment. The only problem I had was locating my room and not having enough vacation time to stay longer.

The room is very nice with the amenities that I needed. Love the view from the room and that I had a balcony (it appears that all the rooms have a balcony). Love the look of the surroundings including the hallways. The beach is not accessible in the true sense but still enjoyable because of the settings of chairs and the view. The shuttle service is a gem, I was more than appreciative of that service, like a life line - most valuable. Bigup to the shuttle driver and the shuttle service.

Stayed in September 2023

It’s an isolated place from everything. Too far from the town and any establishment. Car rental is a must’ve. They don’t have shuttle service going to the airport.

Clean and friendly staff.

Stayed in July 2023

They should have a assignment on the Nea h

This is away from the 7 mile beach

Stayed in July 2023

A bit old facilities and room A bit far from main places to visit

The staff The restaurant

Stayed in April 2023

Housekeeping was questionable. The bathroom grout was moldy.

Loved being on the ground floor with access to the inner courtyard and being able to view the beautiful landscape as well as the bay. The patio was a bonus. I felt safe and secure as a solo traveler. staff were friendly. A second bonus was the complimentary shuttle:Tiveta and Damian were ever pleasant and accommodating. I appreciated their recommendations about different sites, restaurants and shopping. Overall, I was pleased with my accommodations and will definitely stay here again.

Stayed in May 2023

Spacious room, friendly staff, good food, found a quiet spot by the dock away from others

Stayed in April 2023

wasn’t walkable to anywhere

rooms and bathroom was extremely large

Stayed in April 2023

Too many speed bumps on the road to the hotel. I understand the concern about the golf course traffic, but those were excessive. Rental car is all but required for this hotel. I rented one regardless of this location, but little is within easy walking distance.

Room was very clean and spacious. The staff was pleasant to deal with. Replenishments of towels and coffee were always provided promptly. Drinks and their prices were quite good. The local brews are tasty and the prices ware not lower anywhere else on the island.

Stayed in March 2023

I was indeed of rubbing alcohol, and there wasn't any at all there, not even a first aid kit

I liked the atmosphere, but there wasn't any form of first aid kit or anything, also there wasn't any beach towels inside there, I am have been into tourism for years, I also have a cleaning company, I have ladies that clean hotels and condos, we go all out to make guests happy, I was surprised to find out that a an establishment as holiday Inn didn't have certain facilities.

Stayed in November 2022

Resturant close too early.. no room service from restaurant during the rain

my room n bed very comfortable.. staff great n I love the new pier

Stayed in November 2022

The faulty fire alarm going off all the time.

The environment was nice and peaceful.

Stayed in April 2024

Falsely advertised as on 7 mile beach. It is miles away and very secluded back a LONG drive with a ton of speed bumps.

Staff and Mr Alejandro (manager) were fantastic! Clean and beautiful hotel. Restaurant onsite is excellent food!

Stayed in April 2024

There was no Breakfast and the location was far away from everything

The Pool

Stayed in March 2024

I dint manage to check in but you charged me the whole amount of the stay.

Stayed in February 2024

Slippery floor when we went out of the hotel, we fell on the floor and no apologize from the front desk

Everything Amazing

Stayed in January 2024

The beach area needed cleaning.

The bar and pool areas were very clean and the staff gave great service! Enjoyed watching the game at the bar. Bartender Colin was great!

Stayed in September 2023

Location was pretty remote, not a walking distance anywhere, however they do provide shuttle except Sundays.

Staff was very accommodating, excellent customer service, top noch

Stayed in June 2023

The rough road back and the speed bumps

Loved our room and the convenience to pool and restaurant

Stayed in June 2023

Nothing

Everyone who work there has a smile on their face and does a great job, especially Victoria upfront. Comfortable beds, great air-conditioning, exceptionally well, manicured, grounds, and other little amenities like peace and quiet that you don’t get on 7 mile beach.

Stayed in June 2023