“Staff were nice, however, I booked this hotel especially for the views which impressed me last year when I came for breakfast. I was extremely disappointed this year however, to be confronted by all the noise and excavation work in front of the hotel. Had I been made aware of this before hand, would not have booked - especially for the price point. Even though I was offered a complimentary spa, I opted out in the end because looking over an excavation pit is not my definition of luxury and not, what I want to be staring at. Management should’ve been more transparent about these works and because of their lack of transparency, I would not stay there again.”
“Thoroughly enjoyed our stay. Great view from our balcony.
All staff we interacted with were very friendly and helpful and great ambassadors for the business.”
“The location was great with the valley view. The loft was nice and clean. It exceeded our expectation. Based on google reviews we were doubtful but the place turned out to be really great. The best part was the heating. We literally had to take off our winter wear once inside our room. Total value for money. Breakfast was also decent with cereals , milk, tea, coffee , bread and spreads. Staff were friendly and helpful too. I would obviously stay here again !!”
“I had a separate balcony which was nice (had a shared one last year during my stay). The view was lovely as was the young concierge guy Matteus (sp?) who was a delight to chat to. First impressions count when you’re working at a front desk and I was very impressed with his customer service skills.”
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