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Reviews of Phuket Marriott Resort & Spa, Merlin Beach 5 stars

99 Muen-Ngoen Rd., Tri-Trang Beach, Patong, 83150 Patong Beach, Thailand

#9 of 416 hotels in Patong Beach

Guests' Choice

Review score

Based on 1536 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 26 January 2024

    10
    Excellent resort. We had a fabulous 4-days. Great staff, huge variety of gourmet food, wow pools.
    • Leisure trip
    • Family with young children
    • Premier Pool Access, 1 King, Pool Access, Ground Floor
    • Stayed 4 nights

    Nothing

    I liked everything!

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Lovely resort with several pools, dining options, accommodation and staff.
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    My only negative comment is that our boom had a locked door between us and the next room with no soundproofing

    Lovely gardens, pools and beach. Overall a lovely resort.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Beach Front, 1 King, Sea view, Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Our only complaint was that the wine lists were limited. Plenty of basic wines, but if you wanted something a little nicer, there wasn't much on offer.

    A great resort with multiple pools, great views and super friendly staff. A terrific variety of restaurants and places to eat.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Beautiful scenery and service
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The hotel needs renovation. The beach was low tide affected most of the day. A green snake was sharing the beach paradise with us on our first morning, which was creating a discomfort for the rest of our stay.

    Beautiful scenery, staff very well trained and well behaving, high quality spa. The nature in the resort and surroundings is really awesome.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    4 great nights. Great breakfast, very well equipped gym and fantastic swimming pools. Loved everything about it.
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Everything.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Lovely but beach not safe.
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The only negative is the beach. It looks lovely in the pictures but there are lots of rocks just under the surface. It's not safe to swim there.

    The hotel is lovely. The staff couldn't be more helpful. The facilities are great and the prices not too bad.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Brilliant
    • Leisure trip
    • Group
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It’s a pity that the sea in the bay is so rocky. Get some escaveters in there and clean half the bay

    Everything. Was a great few days

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 6 nights

    nothing to mention. all situations were solved in a professional matter.

    Location is very good as well as the services in hotel or right nearby - like massages, snorkelling, bars. All in all this is a very good mix of resort - good lay-out of pools for each group of clients, never crowded

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Excellent hotel with a few minor flaws.
    • Leisure trip
    • Group
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The food was ok. Taxi was 1700 baht to the airport- 1300 only if you took 10 steps outside. Shame that they feel the need to make a mark up on that. Food and drink is quite expensive overall.

    Breakfast was excellent. Overall the standard of the food was ok, but certainly not 5 star, in my opinion.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Lovely resort, fabulous location
    • Leisure trip
    • Group
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Beautiful resort in a private. Quiet beach location 15 minutes from the business of Patong Beach. Fabulous breakfasts and other meals. Also nice restaurants outside up the road with beautiful views over Patong Beach . Fabulous pools.

    Stayed in November 2023

  • Reviewed: 10 January 2024

    9.0
    A good getaway from the hustle and bustle of Phuket town
    • Leisure trip
    • Family with young children
    • Premier Beach Front, 1 King, Sea view, Balcony
    • Stayed 3 nights

    We did not have breakfast, so cannot comment on the restaurants

    My daughter and her friend enjoyed spending time in the pool

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Very comfortable stay with your own privet beach!
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We found the hotel to be extremely overpriced with prices that you would find in Europe, not in Thailand. We were particularly surprised by the cost for laundry. Also, we would have liked to see some more evening activities.

    We really enjoyed our stay! The privet beach was the best feature with great options for snorkeling, SUPing or canoeing. So many options with activities during the day plus a fully equipped gym. The staff was very helpful and the rooms extremely comfortable and clean with a lot of amenities.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Highly recommend
    • Leisure trip
    • Group
    • Premier Pool Access, 1 King, Pool Access, Ground Floor
    • Stayed 6 nights

    There are always opportunities for improvement. During our most recent stay in December 2023, several staff members seemed to be very new and in training, which is completely fine, however, there were only a few staff members that seemed to have seasoned experience who could help answer non-routine requests and questions. Additionally, during this stay, if you didn't make a reservation at the restaurant a day or two ahead of time, there were very limited dining options. A la carte options were very limited. Recommend to revaluate and enhance dining experiences for guests. There also appeared to be several no shows at restaurants for reservations, which impacts guests and the hotel.

    Facility was amazing! We are a repeat family over the last two Christmas holidays. Pool, private beach, and breakfast options were amazing. Hope to be back soon.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Great for families and those who want to be near Patong. Spa was 110/100
    • Leisure trip
    • Couple
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 5 nights

    The constant barrage of christmas music was annoying, especially at 22:00 in the evening Loud clattering noises under our room (we were in 2319) as one of the food spots was under our room (went well into midnight) Breakfast buffet was definitely not the best

    Loved how secluded it was, close to the bustling Bangla/Patong areas but far enough to not be a nuisance. Loved how cooperative and helpful the staff were despite being the busiest time of the year. LOVED the spa. Great internet speeds. Wide spaces and full of activities. Friendly charm all over

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Excellent Stay
    • Leisure trip
    • Couple
    • Large Double Room with Two Double Beds and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good.

    The pools and restaurants. Happy hour at the Rum Shack bar. Snorkelling,. Private beach so it's not busy.Very friendly staff.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Nice stay!
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Twin/Single Bed(s), Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Overpriced in some drinks, like prosseco.

    Very nice hotel, right on the beach. 15’ taxi ride from Patong, good restaurants.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Enjoyable stay
    • Leisure trip
    • Group
    • Large Double Room with Two Double Beds and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    This property is located at the quiet Merlin Beach, which is a short drive from hustle bustle at Patong. Plenty of facilities / activities available, eg snorkeling, kayaking, table tennis. There is a kids’ club which offers activities and games for the children whole day long. Good selection of restaurants if we choose to dine within the property.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Great experience but a tad expensive
    • Leisure trip
    • Family with young children
    • Large Double Room with Two Double Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were nice and well appointed but not luxurious enough for the price that was charged.

    Lovely service with good food and a lovely vibe. Staff were very polite and went out of their way to make our stay comfortable and cater to our requests.

    Stayed in November 2023

  • Reviewed: 26 December 2023

    9.0
    Perfect getaway in Thailand ! Far from party and loudly tourists
    • Leisure trip
    • Couple
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The spa was always fully booked unfortunately, it will be bigger …to have more staff/space

    We stayed one week in this hotel with the all inclusive package, which I recommend. All was ok. A special thanks to Matt from the Beach grill restaurant for his professionalism, proactive attitude and kindness and Nina from the Rum Shack for her smile, her dedication and her kindness.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    10
    A definitely must stay hotel for families. It’s simply so memorable, fun and relaxing. You won’t regret.
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all. Maybe it’s location which is a little secluded. Then again, everything available in the hotel. You don’t feel like leaving the place at all. Another thing, the price is a little at the high end. Yet… it’s worth the money to spend.

    The staffs were so friendly and helpful. The hotel room was beautiful, spacious and clean. The kids club had a lot of fun activities for the kids, staffs were all so friendly and engaging. The gym was awesome. Love the cold face towel ready for the gym user. It had a great lemongrass smell which was so good & refreshing. There’s so many fun activities all around the hotel available for us to enjoy play for free. Even the beach is so beautiful. Definitely not for you to swim, but a slow walk along the corals are just so amazing. Not forgetting the full board meal, No Regrets!! It’s simply so relaxing and a fun retreat for my family and I.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    10
    Amazing
    • Leisure trip
    • People with friends
    • Large Double Room with Two Double Beds with Terrace and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The beach only was full of rocks

    Everything about marriott resort was amazing i rate 20/10 ❤️ The staff was smiley and very professional the hospitality was amazing The room was super clean and well organized The pool was clean The massage area was perfect and the staff were so gentle and talented

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Great time , hotel needs a refresher
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The showers were leaking , beach grill restaurant was too slow in delivering the food

    Great facilities

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    A really lovely start to our honeymoon and the start of our love for snorkelling.
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    There isn’t much around the hotel and the closest town is Patong which isn’t great. The Thai food at the Thai Pantry was also a little disappointing.

    The coral reef was incredible, I strongly recommend snorkelling during high tide to get the full experience. The rum shack is also excellent. We were away on our honeymoon and the staff made an effort to make it even more special.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    A wonderful stays. Great facility’s and great Thai food
    • Leisure trip
    • Family with young children
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nope

    The staff is great and the room is comfy and nice

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Fabulous hotel with a great beach for snorkeling
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 9 nights
    • Submitted via mobile

    The hotel shuttle bus could have been more frequent and have gone to other locations (like the old town) rather than just Patong.

    We loved the beach by the hotel..it was perfect for snorkeling and there aren't many hotels with their own private beach. We also loved the rum shack for a few drinks in the evening.

    Stayed in December 2023

Showing 76 – 100

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