Corner Centenary Boulevard & Twilight Drive, 4321 Durban, South Africa
#22 of 85 hotels in Durban
Guests' ChoiceBased on 5603 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Beauty
South AfricaFood and keys were giving us problem. And air conditioning
Bathroom and bed
Stayed in March 2024
Reviewed: 24 April 2024
Nthabie
South AfricaI didn't like that we had no access to the swimming pool as there was a wedding reservation. There was no communication to when the pool area was reserved from till when as I had checked from morning till late after 6 they were still there,the weather was perfect to enjoy at the pool and Iam thoroughly disappointed by this as everything else was perfect.
The place was super clean,breakfast was amazing. Keep up the good work!!!
Stayed in April 2024
Reviewed: 24 April 2024
Ndumiso
South AfricaThe room didn't have bathtub and fridge.
location
Stayed in April 2024
Reviewed: 24 April 2024
Mildred
ZimbabweMaybe a better room next time, with a view.
It attached to the gateway mall and that was so cool and convinient. Also just a short walk away from the beach and that was convinient. It was value for my money.
Stayed in April 2024
Reviewed: 24 April 2024
Mxolisi
South Africalocation
I did not eat the breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Tuncay
South AfricaThe TV set wad soo bad ...not clear at all very misty and lot of lines.. .that was soo disappointing
Location Cleanliness Breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Nobukumko
South AfricaBreakfast was good and i like the part of including vegetables on breakfast, but you can do better on croissants.
Stayed in March 2024
Reviewed: 19 April 2024
Nkosingithandile
South AfricaNothing
Everything
Stayed in March 2024
Reviewed: 17 April 2024
Julian
South AfricaRoom aircon noisy
Stayed in April 2024
Reviewed: 16 April 2024
Zamekile
South AfricaThe rooms had no fridge and no balcony
The breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Emmanuel
South AfricaN/a
N/a
Stayed in April 2024
Reviewed: 14 April 2024
Deidre
South Africacarpet in bedroom needs to be changed.
location and atmosphere
Stayed in March 2024
Reviewed: 13 April 2024
Tshitso
South AfricaThere was no mini fridge n microwave
Stayed in April 2024
Reviewed: 8 April 2024
Naicker
South AfricaThe place was absolutely clean & neat. Staff was very friendly and ready to assist. Breakfast was worth the fee. Easy access to Gateway mall. I would definitely be revisiting soon.
Stayed in April 2024
Reviewed: 7 April 2024
Natasha
South AfricaExcellent food!
Stayed in January 2024
Reviewed: 6 April 2024
Monde
South AfricaNothing
Location, breakfast, friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Lindiwe
South AfricaNothing
The cleanliness, staff was very friendly and helpful
Stayed in April 2024
Reviewed: 4 April 2024
Sibonelo
South Africa- Please introduce more cereal varieties, like Weet-Bix, and such as well as soft cereal suitable for kids like oats, and so forth - Already prepared scrambled eggs, boiled eggs, etc. could cut the eggs waiting queue by probably 90% - This causes some form of chaos in the serving area as patrons are waiting for minutes on end, plates in hand
- Great facilities, and outside sitting area during breakfast is quite pleasant - Easter deco/set up at the reception area for the kids was beautiful
Stayed in March 2024
Reviewed: 3 April 2024
Alisha
South AfricaI could hear the load music from the bar in my room. It would be nice if they done room service for breakfast as the hotel was so full and not enough space to be seated for breakfast
All went well.
Stayed in March 2024
Reviewed: 3 April 2024
Jafta
South AfricaThe location and staff
Everything just the breakfast u need to improve om
Stayed in April 2024
Reviewed: 2 April 2024
Sanele
South AfricaThe staff was very welcoming and the breakfast was good. I'd recommend the hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Cesario
South AfricaAwesome breakfast, friendly staff and an excellent room service. Definitely recommend.
Stayed in April 2024
Reviewed: 1 April 2024
Nhlanhla
South Africa.location Structure of the room
Everything
Stayed in March 2024
Reviewed: 1 April 2024
Kishor
South AfricaWeekend evenings (Friday, Saturday, Sunday) a bit noisy. Some guests were playing music very loudly - but did stop by midnight.
Breakfast was great. Staff very friendly and helpful.
Stayed in March 2024
Prague, Czech Republic
Rome, Italy
Grandes-Bergeronnes, Canada
San Rafael, Costa Rica
Rutherglen, Australia
Calpe, Spain
Colombo, Sri Lanka
Contessa Entellina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content