The Portobello Serviced Apartments by StayPrime

Kensington and Chelsea, London, W11 3DP, United Kingdom – Excellent location - show map – Metro access

<p><b>Excellent</b> location — rated 9.6/10! <small>(score from <b>1134</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
8.0
Scored 8
Very good
Rated very good
1,134 reviews

Great location, great price for the location, everything you need in one tiny room 🙂

David United Kingdom
Gallery image of The Portobello Serviced Apartments by StayPrime in London
Gallery image of The Portobello Serviced Apartments by StayPrime in London
Gallery image of The Portobello Serviced Apartments by StayPrime in London
Gallery image of The Portobello Serviced Apartments by StayPrime in London
a row of bikes parked in front of a building at The Portobello Serviced Apartments by StayPrime in London
+36 photos

The Portobello Serviced Apartments by StayPrime

Lock in a great price for The Portobello Serviced Apartments by StayPrime - rated 8 by recent guests.

to get started.

Lock in a great price for The Portobello Serviced Apartments by StayPrime - rated 8 by recent guests. to get started.
  • Apartments
  • Free WiFi
  • Balcony
  • Private bathroom
  • Non-smoking rooms
  • Heating
You're eligible for a Genius discount at The Portobello Serviced Apartments by StayPrime! To save at this property, all you have to do is sign in.

The Portobello Serviced Apartments by StayPrime in London offers accommodation with free WiFi, 400 metres from Portobello Road Market, 2.2 km from Paddington Station and 2.8 km from Royal Albert Hall. The property is set 2.9 km from Olympia Exhibition Centre, 3.2 km from The Serpentine and 3.5 km from Lord's Cricket Ground. Natural History Museum is 3.7 km from the aparthotel and Eventim Apollo is 3.9 km away. At the aparthotel, the units include a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. A microwave, a fridge and stovetop are also offered in the kitchenette, as well as a coffee machine. All units will provide guests with kitchenware. A bicycle rental service is available at the aparthotel. Victoria and Albert Museum is 4.1 km from The Portobello Serviced Apartments by StayPrime, while South Kensington Underground Station is 4.1 km from the property. The nearest airport is London City Airport, 21 km from the accommodation.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Heating

Property highlights

Top location: Highly rated by recent guests (9.6)

Saved to 8908 lists

Reliable info
Guests say the description and photos for this property are accurate.
Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in
Sign inCreate an account

Availability

Select dates to see this property's availability and prices

—
Accommodation Type
Number of guests
 
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.0
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
9.6
Free WiFi
7.1
Low score for London
Select topics to read reviews:

See what guests loved the most:

  • David
    United Kingdom United Kingdom
    “Great location, great price for the location, everything you need in one tiny room 🙂”
  • Ella
    United Kingdom United Kingdom
    “Excellent location. Room was modern and clean. Balcony and views gorgeous. Very comfortable and easy check in.”
  • Benjamina
    Australia Australia
    “The apartment was fully furnished with everyone you could need, clean, spacious, great lighting and amenities. Great location with portobello road literally on your doorstep.”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Concept Apartments

Company review score: 8.1Based on 13,654 reviews from 32 properties
32 managed properties

Company information

Welcome to our professionally managed serviced apartments, a trusted name in hospitality for over 30 years. Our rich legacy is reflected in the satisfaction of over 100,000 guests, hosted across our extensive portfolio on many renowned platforms. Strategically situated in Central London's most picturesque and prestigious locales, we proudly offer more than 300 units, each one a testament to our commitment to excellence. Our properties stand out for their recent renovations, modern aesthetics, and a comprehensive range of amenities, ensuring a stay that's not just comfortable but also truly memorable. Affordability is at the heart of our service. We believe that luxury doesn't have to be prohibitive, and our competitive pricing is designed to provide you with an upscale living experience that's both accessible and value-driven. Discover the perfect blend of elegance, convenience, and affordability with us, and make your London stay an experience to cherish

Property information

Welcome to our professionally managed The Portobello Serviced Apartments well finished located moments from Notting Hill's Portobello. Select from our spacious apartments, located across ground to 3rd floors, thoughtfully equipped with central heating, elegant hardwood flooring, and well-appointed kitchenettes. Immerse yourself in the dynamic social scene of Notting Hill's Portobello, while staying in our comfortable accommodations.Please note that only weekly service cleans are included but additional cleans can be arranged for an additional fee.During summer, a fan is provided, but there is no air conditioning. This building contains stairs and does not have a lift. Our complimentary Wi-Fi is suitable for personal use, and we will assist promptly with any issues. However, we cannot take any liability for professional use and any downtimes which cause loss of earnings. The check-in process is smooth, featuring a self-check-in system to guarantee a seamless start to your stay. While the building is not manned 24 hours, our efficient pre-arrival email system and guest app provide you with all the necessary information, including access codes and key retrieval instructions. Our 24/7 emergency line and guest app chat ensure that support is just a message away. Check-in begins after 3 pm, and early check-ins may be subject to charges and availability. Please note that our buildings are self-service and unstaffed, and we do not provide on-site luggage storage. However, you can explore luggage storage options at major London stations through our guest app. Perfect for any length of stay, these apartments offer an affordable and pleasant home away from home in London. Choose our The Portobello Serviced Apartments for a blend of comfort, style, and unrivalled urban access, promising an unforgettable stay in the heart of London

Neighbourhood information

Discover the charm of Notting Hill's Portobello, a vibrant district hosting one of the world's most renowned markets. Our apartment offers a front-row seat to this fashionable area, known for its iconic streets, energetic multicultural atmosphere, and the historic Portobello Road Market. Once a modest district, it has transformed into an affluent, stylish hub, continuing to shine as a top London destination. Our property is strategically located less than 10 minutes from Notting Hill, Bayswater, and Queensway. Enjoy convenient access to London's attractions and business districts, with key transport links nearby. The local tube station connects you to three major lines, ensuring the city's treasures are just a swift journey away. Step outside to the tranquility of Hyde Park and Kensington Gardens, offering vast green spaces perfect for leisure and relaxation. Embrace the area's beautiful Victorian terraces and the ease of outdoor living, all within a stone's throw from the energetic heart of the capital. Choose our Portobello apartment for a stay that blends the excitement of a world-famous locale with the comfort and convenience of a well-connected London home

Languages spoken

English,Hungarian

Property surroundings

Facilities of The Portobello Serviced Apartments by StayPrime
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Heating
Parking
No parking available.
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Media & Technology
  • Flat-screen TV
  • TV
Room Amenities
  • Hardwood or parquet floors
  • Fan
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Building characteristics
  • Private apartment in building
Transport
  • Bicycle rental
    Additional charge
Reception services
  • Invoice provided
Miscellaneous
  • Adult only
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Non-smoking rooms
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Carbon monoxide detector
Languages spoken
  • English
  • Hungarian

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Portobello Serviced Apartments by StayPrime takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Damage policy

If you cause damage to the property during your stay, you could be asked to pay up to GBP 200 after check-out, according to this property's Damage Policy.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.

Please note that the building does not have air-conditioning, but central heating and separate fans are provided.

The building does not have a lift

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.

Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 persons and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room whilst the room is being serviced.

Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Portobello Serviced Apartments by StayPrime in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

If you cause damage to the property during your stay, you could be asked to pay up to £200 after check-out, according to this property's Damage Policy.

FAQs about The Portobello Serviced Apartments by StayPrime

  • The prices at The Portobello Serviced Apartments by StayPrime may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Portobello Serviced Apartments by StayPrime is from 15:00, and check-out is until 11:00.

  • The Portobello Serviced Apartments by StayPrime offers the following activities / services (charges may apply):

    • Bicycle rental

  • The Portobello Serviced Apartments by StayPrime can accommodate the following group size:

    • 2 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The Portobello Serviced Apartments by StayPrime has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The Portobello Serviced Apartments by StayPrime is 3.1 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.