Auerspergstraße 5, 5700 Zell am See, Austria
#15 of 42 hotels in Zell am See
Guests' ChoiceBased on 224 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Sunil
United KingdomWalk in shower kept flooding the bathroom floor. Toilet was too close to shower which meant it kept getting wet and ruined toilet paper.
room size
Stayed in March 2024
Reviewed: 25 March 2024
Maria
BulgariaRoom kind of small, long way from the reception, a bit too expensive.
Very good spa.
Stayed in March 2024
Reviewed: 16 March 2024
Sylfest
United KingdomThe only small negative was the cost of dinner if you were not half board and wanted to add it on a night. We were surprised basing our view on local prices.
Really lovely family run business with staff who all seem to love working there.
Stayed in March 2024
Reviewed: 1 March 2024
Viacheslav
AustriaAbsence of Tee and coffee making facilities in the room :(
Very good design, comfortable room, SPA and pool are excellent
Stayed in February 2024
Reviewed: 19 February 2024
Alison
United KingdomLovely atmosphere, friendly and efficient staff .. clean and very comfortable, great location. Great restaurant.
Stayed in February 2024
Reviewed: 13 February 2024
Carmen
United KingdomThis hotel was stunning. The facilities were incredible. The sauna world and the pool was exceptional. I can't rate this place highly enough. The breakfast was the best hotel breakfast I have ever had. Cannot fault them. The staff were incredibly helpful. Special shout out to Andrea for helping us to our room. AND the hotel even gave us a surprise room upgrade! Thank you so much for that. I loved this place.
Stayed in February 2024
Reviewed: 4 February 2024
Anita
United KingdomVery attentive, kind and accommodating staff which gave a lovely feel to the hotel at all times. Food quality was exceptional.
Stayed in January 2024
Reviewed: 3 February 2024
Matt
IrelandPerfectly clean, comfortable, cosy, great staff, lovely breakfast! 10/10
Stayed in February 2024
Reviewed: 3 February 2024
Rajesh
United KingdomNothing
Great location central to ski lift and bars best breakfast ever, made to order omelettes best I have ever tasted , Prosecco on arrival , this hotel oozes class
Stayed in February 2024
Reviewed: 5 November 2023
Jimmy
United StatesNo comment.
A great stay. Total comfort.
Stayed in November 2023
Reviewed: 3 November 2023
Rebecca
United KingdomN/a
From the minute we arrived, the staff were so welcoming and helpful. The hotel is beautiful and we will definitely be coming back. I was also very impressed by the selection at breakfast, it was fresh and you had so much choice.
Stayed in November 2023
Reviewed: 31 October 2023
Philip
United KingdomThere is not a ramp for the disabled to enter the main entrance, therefore you have to negotiate 4 steps which are difficult for someone with walking difficulties.
This was our second visit to this hotel. We enjoyed our first visit so much we wanted to come back. From the moment you walk through the door and see the opulent surroundings you know you will enjoy your visit. Having been greeted by a charming receptionist who explained the facilities available, we checked in and went to our room (N° 323). To our surprise we found we had been upgraded. The room was large with two double beds and everything you would need for your stay. The view from the balcony was great. Admittedly, we had chosen an expensive hotel, but you only get what you pay for. Would I recommend this hotel? Yes, definitely. Thats why this was our second visit.
Stayed in October 2023
Reviewed: 17 October 2023
Hussain
KuwaitMaybe modern gym equipments .
Exceptional breakfast , WiFi , location , staff , spacious room … all is good
Stayed in October 2023
Reviewed: 3 October 2023
Rania
Saudi ArabiaNo AC which is needed during during heatwave. But there is a fan,
Very clean, cozy with great location.
Stayed in September 2023
Reviewed: 29 September 2023
Robin
United KingdomA long walk to our room, dinner in the a la carte restaurant was good but not spectacular, the live band was good but I would prefer local music rather than British/American pop - not what I come to Austria to listen to. And I found the bed quite uncomfortable.
Welcome was excellent, breakfast was first class, there were plenty of quality touches all round.
Stayed in September 2023
Reviewed: 16 September 2023
Johnnick
United KingdomWould have preferred the afternoon snacks to start at 3pm rather than 4pm but that is the only thing I can think we didn't like.
Room was large and well equipped. Good view of the mountains as well. Breakfast buffet was excellent and the omelette chef did great omelettes to your specification. We took the Half-board option which gave afternoon snacks and a 4 course dinner. All food was excellent with a good selection on all courses. Drinks at the bar and in the restaurant were reasonably priced.
Stayed in September 2023
Reviewed: 4 September 2023
Lenka
Czech RepublicThe parking space is limited so not very convenient
The location is great as 5 mins to the lake and 3 mins to centre. Bus stop to Schmittenhohe 5 mins too. The staff was helpful, the cook preparing the eggs would go above and beyond to serve you wahtever you like, amazing guy!
Stayed in September 2023
Reviewed: 21 August 2023
Lucie
Czech RepublicJust want to stay longer :)
Highly recommended hotel! Every corner very cosy and comfortable, beautiful spa, perfect service, delicious wine and food in the restaurant, nice place close to the see and city center, additional service nad information to many trips, life music in the evening as bonus. One of our best stay ever!
Stayed in August 2023
Reviewed: 17 August 2023
Olena
SpainEverything
Stayed in August 2023
Reviewed: 16 August 2023
Carl
United KingdomThe Staff were so friendly and went above and beyond. The Hotel was really clean with great facilities included.
Stayed in August 2023
Reviewed: 16 August 2023
Gabrielle
MaltaWe were awoken at around 6am due to presumed roadworks. Pillows and bed a bit too soft for our liking.
Lovely room with a beautiful balcony overlooking the center. Reception staff, Karl in particular was extremely nice and accommodating. He is definitely an asset to the team.
Stayed in August 2023
Reviewed: 31 July 2023
Toma
BulgariaParking spaces should be increased by at least 5-10.
The breakfast is varied, tasty and very interestingly offered.
Stayed in July 2023
Reviewed: 24 July 2023
Antra
LatviaThere were no delicious sweet pies, pancakes, croissants for breakfast, coffee.
Very good location, good pool, spa, room, friendly staff
Stayed in July 2023
Reviewed: 24 July 2023
Nicholas
United KingdomStaff were excellent, hotel was lovely and the location perfect. Nothing not to like about this hotel. Will be returning...
Stayed in July 2023
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Zell am See, Austria
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