Recent reviews
“Dear Booking, Dear Bourgogne suite Maastricht,
I am still incredulous and extremely disappointed and shocked by what happened yesterday afternoon at the bourgogne suite Maastricht.
We arrived at the hotel at 6:50 PM, rang the doorbell, and no one answered.
We immediately called the phone number three times but no one answered.
We waited in front of the entrance, but no one was there.
We did not receive any calls or messages to inform us that they were waiting for us.
We were sure that everything was well arranged for our stay, so I didn’t check the 2 email sent by booking.com (hotel policy) right after confirmation also because I was driving the car.
I don't understand why they didn't call us to let us know they were waiting for us? We were already in Maastricht, and it could happen that emails are not read because one is enjoying free time in holiday modus.
It seems like they deliberately want to steal money from customers.
They just left a sheet attached to the front door with written: ‘You can only arrive at 15:00-15:30 and tried to contact you by phone but couldn’t reach you, therefore: NO-SHOW and your booking is not valid any more.
Nobody called us to check if everything was ok or if we were arriving;
They wrote in that sheet that they were open between 3pm and 5pm (check- in was between 3pm and 3:15pm) : so why didn’t the hotel call us during this 2 hours?
this looks like a waterproof business model to guarantee payment without any work.
Forced to find another accommodation, I managed to find a room in another hotel in Maastricht at 8:00 PM.
I truly wonder if booking can accept such deceit.
I rely on compensation from Booking and on the guarantee of your platform to protect customers and not profit at the expense of unsuspecting and honest people.
Ps. Please find attached a picture of the letter Bourgogne suite Maastricht left at the front door and a screenshot of my received and made calls yesterday (we called them 3 times.”
“Balcony in every room, good condition furniture. Good location, friendly stuff”
“Location, staff and room”
“Breakfast has good choices”
“Beautiful building, rather old but clean and spacious rooms, warm swimming pool”
“Location”
“It was overall a good hotel with very friendly staff. I will definitely recommend that.”
“Friendly staff, good breakfast, good value for money.”
“The walks around the area are gorgeous as well as the terrace and surrounding garden. Also, they have parking available for free which is good.”
“Excellent location, excellent value for money, very helpful staff, very clean toilets”
De Martiene Plats B&B & Appartement
Ranked
91
out of
305 in the Limburg region, as well as being
3 of
4 for hotels in Merselo .
Last review posted: 15 days ago
“Beautiful surroundings and exceptional hosts I will be back”
See more reviews of De Martiene Plats B&B & Appartement
Hof van Slenaken - Hotel & Apartments
Ranked
92
out of
305 in the Limburg region, as well as being
5 of
13 for hotels in Slenaken .
Last review posted: 3 days ago
“Definitely worth its price.”
“We enjoyed our stay at the hotel; good breakfast and friendly staff.”
“great stay for a long weekend.”
See more reviews of Hof van Slenaken - Hotel & Apartments
Bed and Breakfast De Heren van Valkenburg
Ranked
93
out of
305 in the Limburg region, as well as being
9 of
46 for hotels in Valkenburg .
Last review posted: 3 days ago
“Location is great, right in the center.”
“Lovely stay in Valkenburg, accommodation closeby everything, walked alot. Saw more of Limburg too..”
“We had a wonderful stay at the property.”
See more reviews of Bed and Breakfast De Heren van Valkenburg
Villa Valkenburg
Ranked
94
out of
305 in the Limburg region, as well as being
10 of
46 for hotels in Valkenburg .
Last review posted: 2 days ago
“breakfast was great, check in also good.”
“A very enjoyavle visit (once in the room!)”
“Villa Valkenburg”
See more reviews of Villa Valkenburg
Boutique Hotel Slenaker Vallei - Buitengewoongenieten
Ranked
95
out of
305 in the Limburg region, as well as being
6 of
13 for hotels in Slenaken .
Last review posted: 16 days ago
“great place to stay in the area”
“Beautiful location, friendly staff”
“Greath breakfast.”
See more reviews of Boutique Hotel Slenaker Vallei - Buitengewoongenieten
B&B, Brasserie Lakerhof
Ranked
96
out of
305 in the Limburg region, as well as being
3 of
3 for hotels in Ohé en Laak .
Last review posted: 6 days ago
“Clean and friendly staff”
“Comfortable, all you need”
“Really clean and the staff are lovely.”
See more reviews of B&B, Brasserie Lakerhof
Landgoed Kasteel de Hoogenweerth
Ranked
97
out of
305 in the Limburg region, as well as being
18 of
57 for hotels in Maastricht .
Last review posted: 3 days ago
“The hotel staff make a lot of efforts to please as mutch as possible the stay at the hotel”
“Best suprise of 2024”
“Lovely stay!”
See more reviews of Landgoed Kasteel de Hoogenweerth
Gr8 Hotel Maastricht Aachen Airport
Ranked
98
out of
305 in the Limburg region, as well as being
3 of
5 for hotels in Beek .
Last review posted: 2 days ago
“Overall, nice & clean. All the staff were polite & helpful.”
“Staff all willing to help.”
“The service, the quality of the room, and the comfort”
See more reviews of Gr8 Hotel Maastricht Aachen Airport
Herberg Restaurant 't Zwaantje
Ranked
99
out of
305 in the Limburg region, as well as being
2 of
2 for hotels in Mook .
Last review posted: 2 days ago
“A quiet and picturesque spot in the countryside outside of Nijmegen.”
“We liked the quite green forest surroundings.”
“À lovely weekend away in nature, with good food & talk”
See more reviews of Herberg Restaurant 't Zwaantje
Fitz Roy Urban Hotel, Bar and Garden
Ranked
100
out of
305 in the Limburg region, as well as being
19 of
57 for hotels in Maastricht .
Last review posted: 2 days ago
“Location, comfortable rooms, nice breakfast, friendly staff .”
“Would return!”
“Very friendly staff and nice breakfast”
See more reviews of Fitz Roy Urban Hotel, Bar and Garden
Woodlodge High Chaparral
Ranked
101
out of
305 in the Limburg region, as well as being
3 of
4 for hotels in Oirsbeek .
Last review posted: 7 days ago
“Perfect getaway!”
“Comfortable Woodlodge.”
“Leuke accommodatie”
See more reviews of Woodlodge High Chaparral
Hotel Crasborn Thorn
Ranked
102
out of
305 in the Limburg region, as well as being
7 of
11 for hotels in Thorn .
Last review posted: 2 days ago
“Great place and very nice staff.”
“A warm and welcoming short visit. Recommended.”
“Amazing”
See more reviews of Hotel Crasborn Thorn
Gr8 Hotel Sevenum
Ranked
103
out of
305 in the Limburg region, as well as being
6 of
13 for hotels in Sevenum .
Last review posted: 3 days ago
“Clean nice located hotel”
“perfect for us attending Peelbergen”
“The room, bed and the general amenities”
See more reviews of Gr8 Hotel Sevenum
Le Theatre
Ranked
104
out of
305 in the Limburg region, as well as being
20 of
57 for hotels in Maastricht .
Last review posted: 2 days ago
“Great location with helpful staff and spacious room.”
“Fantastic location
”
“Excellent stay at Le Theatre”
See more reviews of Le Theatre
Hotel Heijenrath
Ranked
105
out of
305 in the Limburg region, as well as being
4 of
7 for hotels in Heijenrath .
Last review posted: 9 days ago
“lovely people, lovely hotel, lovely location”
“Great little family hotel”
See more reviews of Hotel Heijenrath
Hotel De Wilde Kriek - before De Karsteboom
Ranked
106
out of
305 in the Limburg region, as well as being
11 of
46 for hotels in Valkenburg .
Last review posted: 4 days ago
“Very nice stay.”
“Breakfast, friendliness of staff, near.”
“A lovely relaxing stay with lovely owners.”
See more reviews of Hotel De Wilde Kriek - before De Karsteboom
Thermae 2000
Ranked
107
out of
305 in the Limburg region, as well as being
12 of
46 for hotels in Valkenburg .
Last review posted: 2 days ago
“A perfect haven for sauna enthusiasts and pool lovers alike”
“high costs,but definitely worth”
“Prima”
See more reviews of Thermae 2000
Bilderberg Château Holtmühle
Ranked
108
out of
305 in the Limburg region, as well as being
17 of
29 for hotels in Venlo .
Last review posted: 2 days ago
“Very good all round if a little expensive”
“Birds singing outside all day.”
“A great place to stop if travelling through”
See more reviews of Bilderberg Château Holtmühle
Hotel,Herberg & Appartementen de Smidse
Ranked
109
out of
305 in the Limburg region, as well as being
6 of
17 for hotels in Epen .
Last review posted: 29 days ago
DoubleTree by Hilton Sittard
Ranked
110
out of
305 in the Limburg region, as well as being
5 of
11 for hotels in Sittard .
Last review posted: 2 days ago
“fantastic”
“handicap access was difficult.”
“Nice hotel, slightly overpriced”
See more reviews of DoubleTree by Hilton Sittard
Hotel Britannique
Ranked
111
out of
305 in the Limburg region, as well as being
21 of
57 for hotels in Maastricht .
Last review posted: 6 days ago
“Nice location in the center, on the other hand little bit...”
“Very pleasant hotel in the hart of the city”
“We had a great stay in a very nice hotel on a perfect location.”
See more reviews of Hotel Britannique
Hotel Van der Valk Maastricht
Ranked
112
out of
305 in the Limburg region, as well as being
22 of
57 for hotels in Maastricht .
Last review posted: 2 days ago
“Comfortable”
“We will avoid this hotel”
“The food was delicious and the room was amazing!”
See more reviews of Hotel Van der Valk Maastricht
Boutique Hotel Scheepers
Ranked
113
out of
305 in the Limburg region, as well as being
13 of
46 for hotels in Valkenburg .
Last review posted: 2 days ago
“breakfast was outstanding fresh eggs and fruit and good...”
“Comfortable bed, spacious apartment, well equipped kitchen.”
“Constructive maintenance required”
See more reviews of Boutique Hotel Scheepers
MERICI Hotel Sittard
Ranked
114
out of
305 in the Limburg region, as well as being
6 of
11 for hotels in Sittard .
Last review posted: 2 days ago
“Lovely hotel with great restaurant and grounds. Close to park if you travelling with dog”
“Great hotel for a business trip.”
“I wouldn’t rate this stay as a stay at a 4 star hotel.”
See more reviews of MERICI Hotel Sittard
Hotel Berghoeve
Ranked
115
out of
305 in the Limburg region, as well as being
7 of
17 for hotels in Epen .
Last review posted: 105 days ago
“we came to do cycling in the area”
See more reviews of Hotel Berghoeve
Terborgh Budget
Ranked
116
out of
305 in the Limburg region, as well as being
3 of
4 for hotels in Schinnen .
Last review posted: 5 days ago
“Rural Netherlands”
“Beautiful castle, comfortable and clean”
“Great atmosphere.”
See more reviews of Terborgh Budget
Hotel Roermond
Ranked
117
out of
305 in the Limburg region, as well as being
7 of
11 for hotels in Roermond .
Last review posted: 2 days ago
“A warm welcome after travelling 38 hours”
“Good”
“No frills hotel - good location - but quite expensive”
See more reviews of Hotel Roermond
EuroParcs Poort van Maastricht
Ranked
118
out of
305 in the Limburg region, as well as being
7 of
10 for hotels in Berg en Terblijt .
Last review posted: 4 days ago
“Was prima”
“Great stay”
“Nice modern houses, clean and well-equipped!”
See more reviews of EuroParcs Poort van Maastricht
Hotel Restaurant Hestia
Ranked
119
out of
305 in the Limburg region, as well as being
7 of
23 for hotels in Eijsden .
Last review posted: 4 days ago
“Short stay in Hestia Restaurant / Hotel.”
“Delightful”
“The staff was nice but very unorganized.”
See more reviews of Hotel Restaurant Hestia
Hotel Bergrust
Ranked
120
out of
305 in the Limburg region, as well as being
3 of
9 for hotels in Bemelen .
Last review posted: 4 days ago
“Very nice location, with great view from restaurant.”
“Weekend away when everything went according to plan - mostly down to the assistance of the staff”
“A very nice and extremely clean hotel with modern furniture.”
See more reviews of Hotel Bergrust
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