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Riviera Maya Verified Hotel Reviews by Real Guests

Recent reviews

  • Hacienda Del Caribe Hotel Review score: 10

    “The biggest room on our holidays, in the middle of the centrum in Playa del Carmen. We felt like kings and queens hehe. Friendly staff, and it's so near to ADO bus station and the ferry which is the biggest plus.”

  • Hotel Shibari - Restaurant & Cenote Club Review score: 10

    “Loved, loved, loved this Hotel. Everything about this hotel is amazing. The staff are so lovely and go out if they’re way to help you. Reception staff and Butlers know your name get the personal touch. The breakfast was absolutely amazing. We read some reviews before we went about the food but it was so good amazing. I’m guessing the bad reviews were from people that live an unhealthy breakfast like fry ups, lots of pastries unhealthy foods. We loved the breakfast it was healthy which was what we wanted for example avocado on toast, omelettes, chia pudding, granola etc. The food presentation was amazing. I think I saw people moaning about the fact that you get the free breakfast but gave to pay the 15% charge, complaining that breakfast isn’t really free. Honestly you get so much food and choices at this hotel for breakfast did free paying a 15% charge is nothing not much at all. The food is out of this world and the staff are so good on point paying thus small fee is nothing compared to the beautiful big breakfast which is included in your stay. We had lunch at the hotel as well on the odd day. The lunch tasted amazing as the presentation all very reasonably priced not expensive at all. The cenote was a wow factor so beautiful. The rooms were amazing we got a free upgrade to a junior suite with hot tub. Will definitely come back to this Hotel. The security staff were also very friendly, helpful as all other staff in restaurant and everywhere at this Hotel. We loaned bicycles from the Butler free of charge which was really good too. There is a supermarket shop about 10 min duen the road for any essentials you need to buy, extra water, snacks, wine for room etc. For us it was also lovely that you can get beach access via a hotel a few mins from the hotel across the road. The beach is beautiful and you get a free lounger, had a great vibe as it was busy and drinks etc reasonably priced. Had an amazing stay at Hotel Shibari can’t wait to go back.”

  • XscapeTulum Review score: 9

    “The aircon worked really well. Was a great retreat from the heat. Our aircon broke down half way through the stay but the staff sorted it out straight away by giving us the room next door. The pool was lovely. The little restaurant on site was great for a coffee or drinks. We didn’t try the food there. The room had a fridge was great. There’s is a 7 eleven near by. The hotel isn’t far from some good restaurants etc.”

  • Coco Unlimited Review score: 8

    “The beach is beautiful. The hotel is nice and quiet compared to some of the others along the beach. Breakfast was nice. Has a nice happy hour in the afternoons. The staff were really friendly.”

  • WishTulum Review score: 9

    “The hotel was nice with a clean pool where we could swim a bit ,the staff was very friendly there was a possibility to rent bikes .I would only suggest that with this price breakfast could be included. I would definitely return ;)”

  • Aloft Playa del Carmen Review score: 10

    “Good location . Very clean and new hotel. Wow”

  • The Sens Tulum Riviera by Oasis Review score: 4

    “The servers in the Miramar restaurant and the buffet are very friendly. We booked the master suite and it was spacious.”

  • BlueBay Grand Esmeralda-All Inclusive Review score: 10

    “Friendly staff especially Janet on concierge. Food & drink very good. Day & nightime entertainment. Lovely pools.”

  • The Reef Coco Beach Resort & Spa- Optional All Inclusive Review score: 9

    “The pool is very big and nice. The food is pretty good considering its an all inclusive buffet. The drinks menu is exeptionally big with many different options. The resort also offers a la carte restaurants as a part of the all inclusive package. The food in the a la carte restaurants arent particularly nice, but it gives the feeling of being in a “real” restaurant with menu and appetizers and more. The staff is incredibly nice and all clearly very good at their jobs. Highclass place for a very affordable price. They had a bunch of activities troughout the whole day like bingo, guacamole class, mixology class and so much more.”

  • Hotel Noah Tulum Review score: 10

    “We had really good time at Noah hotel. Highly recommended”

The 29 Best Hotels in Riviera Maya

based on 274,174 Hotel Reviews on Booking.com

Guests' Choice