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Reviews of Phuket Marriott Resort & Spa, Merlin Beach 5 stars

99 Muen-Ngoen Rd., Tri-Trang Beach, Patong, 83150 Patong Beach, Thailand

#9 of 422 hotels in Patong Beach

Guests' Choice

Review score

Based on 1512 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 30 April 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 7 nights

    beach , pool

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    I'd suggest improving the dinner buffer at the beach grill restaurant as it was underwhelming and not up to the expected standard. Other restaurants were great though. Also, it would be more enjoyable if the pools were cooler.

    Everything was great! The hotel is clean and well maintained. Rooms are modern with great air-conditioning. Breakfast was amazing with lots of options to choose from. The beach and pools were great. Staff are the best part as they always wanted to make sure their guests are having their best holiday. 10/10

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Great location, amazing stuff, all facilities are perfect!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    The perfect resort for a young family.
    • Leisure trip
    • Family with young children
    • Large Double Room with Two Double Beds with Terrace and Pool View
    • Stayed 7 nights

    I felt the Teens retreat was a little abandoned and could do with some maintenance and attention.

    The all-inclusive package was very handy for our young family. It gave us freedom at meal times of what, where, when, and how we ate, especially with little people. The Staff were very friendly and helpful. Our ground floor connecting rooms were particularly appreciated with little people due to their very close proximity to the pool and restaurants.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great resort, wonderful and kind staff
    • Leisure trip
    • Family with young children
    • Large Double Room with Two Double Beds with Terrace and Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The quiet, The staff

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing could not fault the place

    Resort had everything you need for a great family holiday. Staff and food was fantastic.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Pool Access, 1 King, Pool Access, Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    All inclusive package was amazing

    Stayed in March 2024

  • Reviewed: 25 April 2024

    10
    Staff very attentive, rooms lovely, facilities great and food amazing would definitely recommend
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Twin/Single Bed(s), Pool View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really. If I had to pick one thing, it is out of the way from patong beach etc so it is a hike to get there if you wanted to experience that. But that’s why we chose it in the first place

    Travelling with family the resort has the perfect balance of adult and kid friendly activities and amenities to keep everyone entertained

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Absolute perfection.
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    I can not flaw it.

    What’s not to like. This place has the lot and is a short 250 Baht ride to town. Private beach, activities, spa, multiple pools, multiple restaurants, cooking classes where do I stop. Best place I have ever stayed and I’ve had a lot of hotel nights.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Dream holiday
    • Leisure trip
    • Couple
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing really

    Politely and kindness of staff

    Stayed in March 2024

  • Reviewed: 23 April 2024

    8.0
    Great resort for all inclusive .
    • Leisure trip
    • Family with young children
    • Premier Pool Access, 1 King, Pool Access, Ground Floor
    • Stayed 5 nights
    • Submitted via mobile

    I asked the check in lady about the food and halal options since we opted for all inclusive . I was shokced when she told me that halal options are not availabe . they order halal products but prepairing and everything is not halal she said marriott is international chain and halal hence is not a priority !!! and BTW her attitude was not appreciated at all regarding our inquiry she sounded mocking ! For improvements i suggest : 1- educating all staff about halal food and different type of hotel guests ( muslims / kosher .. etc ) 2- i noticed no lifegurd in any pool 3- having bar / services / steward at the provate pool access area as we had to head to the nearest pool to get anything ! 4- temprature at the gym need to be controlled as its freezing in there . 5- washroom around the hotel need continues cleaning as i tried different facilities during different hours and they were usually dirty . 6- reception staff needs alot of training .

    The hotel is clean , quiet all around . All inclusive package included different restaurents , coffee shop , waffel ice cream cafe , the bars and much more . The hotel have something for everyone wether you are kid , teenage , older in age . Everyone can enjoy . The direct pool access are super relaxing specially if you have kids , however its quite small and not spaci

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Great location, well delivered rooms, comfortable beds, excellent customer service. We will be coming back
    • Leisure trip
    • People with friends
    • Premier Pool Terrace Room, 1 King, Poolside View, Ground Floor
    • Stayed 7 nights
    • Submitted via mobile

    Pools were like a bath 😂

    Everything is so handy. The concierge booked all our activities with ease Food at all the restaurants was delicious and love that you could buffet different restaurants on different days with themed eg seafood

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Excellent well needed, very relaxing and beautiful stay
    • Leisure trip
    • Couple
    • Premier Pool Terrace Room, 1 King, Poolside View, Ground Floor
    • Stayed 5 nights
    • Submitted via mobile

    Views, facilities, staff, bars and location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Our stay was fantastic. Everything went well. The staff was kind and welcoming. The rooms were big and clean. The pools, the activities, the food, everything was great.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Perfect stay for the family.
    • Leisure trip
    • Family with young children
    • Large Double Room with Two Double Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The wifi is very poor.

    The kids activity and the snorkeling. Even though the beach is full of big stone but consider it good place for the snorkeling, the staff were amazing.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Luxurious stay
    • Leisure trip
    • Group
    • Large Double Room with Two Double Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Luxurious stay, staff were very kind and helpful and service was top notch. Will definitely book again

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Definitely recommend this place
    • Leisure trip
    • Family with young children
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Spa prices were high only

    Definitely recommended! The location is great. The food was perfect. Most importantly if you want to order drinks or food, you dont need to spend high prices! I would say it is even cheaper than outside. So we will visit this place again!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Large Double Room with Two Double Beds with Terrace and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    No Aircon in main building, food options for family

    Facilities. Pool. Staff

    Stayed in March 2024

  • Reviewed: 13 April 2024

    10
    Great Facilities but Poor Food Service
    • Leisure trip
    • Couple
    • Premier Pool Access, 1 King, Pool Access, Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Had to wait an hour for our main course but rest of table had finished theirs Food service needs improving

    Swim up room, cleanliness

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The crib we ordered had a mattress smaller than it. My son had to sleep with us.

    The whole resort vibe was amazing.. my 7 month old loved it. We had all-inclusive and will definitely do it again. Thank you!!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Premier Beach Front, 1 King, Sea view, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Amazing Resort, everything you would need and more

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    It was the best hotel we ever been to.
    • Leisure trip
    • Family with young children
    • Premier Lagoon Pool View, 1 King, Pool view, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    We like the water slide, swimming pool, fish in the sea and food.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Wonderful family hotel with everything on tap as you need it
    • Leisure trip
    • Family with young children
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 5 nights

    The rooms we had did not accommodate for our family. We had to have a z bed for 1 member of our family which for what we paid was not great. The beach was not great. As a coral beach, you could not enter the sea without rubber shoes. As long as you know this and come prepared then that's fine.

    The hotel itself was wonderful. The staff, the food, the pools, the activities were all amazing. My kids aged 10, 12 and 15 LOVED this place as it was safe for them to just get on with stuff themselves, it gave them the freedom they wanted. We went all inclusive and I think this really helped us with the ability to eat when you want, eat what you want and try new foods... plus the sweet hut, ice cream huts etc were all a nice touch for the kids !! The 'teen room' was an absolute hit ... great idea! The gym was very modern, clean and had wonderful equipment.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Room, 1 King, Pool View, Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Location. Had to get taxi everywhere

    The hotel was amazing, great views, relaxed atmosphere and very friendly staff.

    Stayed in March 2024

Showing 1 – 25

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