How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Coach House
Baxenden, United Kingdom
Average review score: 9.8-
Positive section of review
Everything was great for our needs. Location ideal great directions from lynsey Warm and comfortable Extras provided Very happy as my cousin and I require 2 bedrooms Ideal for dogs Lovely hot showers for us Hope to come again
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Negative section of review
Having to leave
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Holiday Inn Express Bedford, an IHG HotelAverage review score: 8.2
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Positive section of review
We’ve stayed here several times as we have relatives nearby and the location is ideal for us. The staff are always super helpful and friendly and the breakfast sets you up for the day.
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Negative section of review
Nothing.
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Highlands Hotel and barAverage review score: 6.6
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Positive section of review
Nice big room. Tea and coffee in room good. Nice to have a big tv. Beds comfortable. Looked newly decorated just needs some finishing touches like curtains, rugs etc
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Negative section of review
Inside wardrobe very duty, blinds which could close so from 5am bright light in room. TV in one room not attached to Ariel so couldn’t use, remote for other TV in bigger room had back falling off and batteries not working so had to swipe for remote to tv that didn’t work, bathroom needed cleaning more. And floor in main big bedroom was very cold as wooden floor could do with some rugs. Very bad smelling In corridor and carpet and stairs as you go up to room very dirty needed at least a hoover. Wi-Fi password needs reprinting as error looks unprofessional. There was a party on and music playing until 2300 so hard to get children off to sleep. Told there was parking with two small children and someone else with a disable car pass we couldn’t park near hotel so had to drop them off and park 5mins away. Room looked newly decorated but needs curtains and a clean. Looks lovely from outside just not up to scratch on inside
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The Inveraray Inn, BW Signature CollectionAverage review score: 8
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Positive section of review
Great hotel in a lovely location. Excellent friendly staff. Nice clean well kept room Good bar food and very nice breakfast Great beer garden overlooking the water
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Negative section of review
A bit pricey.
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Campanile Hotel - BirminghamAverage review score: 7.8
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Positive section of review
Good value for money, hot shower, friendly staff, bed was comfortable and parking available on site
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Negative section of review
No water bottles in the room and no smart tv
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The Retreat, CromerAverage review score: 9.5
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Positive section of review
The bungalow was well appointed in every way. There was nothing to be unhappy with at all.
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Negative section of review
Nothing
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The Royal OakAverage review score: 8.6
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Positive section of review
Very efficient and friendly staff (easy quiz) for my 3 day work trip to london
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Negative section of review
Breakfast offically at 730 I'm an early bird was able to help myself to the continental though so not a huge issue
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The CottageAverage review score: 9.2
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Positive section of review
Neat clean and secluded with easy access to town and station.
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Negative section of review
No cafetière!
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Orton Hall Hotel & SpaAverage review score: 8
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Positive section of review
The location and the building itself are stunning stunning.
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Negative section of review
1) The hotel was infested with moths. 2) As this is a spa hotel - the spa facilities aren’t available (too busy), although we only saw a few people. The spa area that is allowed to be used from 8 am is open from 8 am if you want to see how the cleaners are cleaning the facilities until 9 am. You’d expect it to be ready from 8 am. Also, the showers in the changing rooms are shockingly dirty and old, scary, no such things as hotel hygiene requirements. Also, so much bleach poured into the jacuzzi that it looks like a massive bubble bath and it leaves you with an awful smell of bleach for the rest of your day. Wouldn’t recommend if you have a sensitive skin, probably poisonous. 3) I asked for some slippers and a bathrobe and the staff were not very pleased (to say the least) that they had to make a few steps of a walk to bring it to me, rather than sitting at their computer or on their phone…Although such things usually are ready in the rooms on arrival when you consider that this is 4-star hotel. 4) Room service was only available by a share luck - to order from the pub next door, as they kindly arranged the delivery, hotel has no services and restaurant doesn’t always work. Yet again, expected a better service at a 4-star hotel. 5) Phones and TVs in the rooms were unplugged and disconnected, I did manage to connect it myself. Yet again, shocking really knowing you paid for a stay at 4star hotel. 6) I have paid for a room with one double bed and two single beds. From the pictures when booking it, it looked like one huge room. On arrival after checking in we went to our room and realised that its a room with only one double bed. I went to the reception to check if by a mistake, we were checked-in into a wrong room, the receptionist was very surprised that I wanted to unlock the door in the room and be able to use the two single beds in the conjoining room. I was shocked and lost for words. I had no idea that there’s a room within the room.
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One Bed Rylands StreetAverage review score: 7.8
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Positive section of review
Clean nice place
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