1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The grounds were lovely, reception area was nice. The bar was open, but no one there to serve us a drink and when I asked if there was food available, it was just sandwiches. That's not a problem, but it did feel like there wasn't really anyone to make us sandwiches and the welcome could have been warmer.
Negative section of review
The walk to the room wasn't hoovered, our bathroom bin hadn't been emptied and sanitary towels were in the bin. Red hot water from the tap but the shower was just about warm enough. We could hear everything from the room above, which was a surprise. The cooked breakfast was awful. I would strongly recommend anyone give this a miss.
Positive section of review
2nd time we have booked here...Welcoming reception staff....the room was spotlessly clean lovely extras....water biscuits tea and coffee nice modern rooms
Negative section of review
Love it all
Earl Sterndale, United Kingdom
Positive section of review
The property was as advertised and in a great location. Was lovely & warm and comfortable for after a lot of walking
Newcastle upon Tyne, United Kingdom
Positive section of review
Convenient for a funeral we had to attend. Bar prices very cheap! Staff were all very friendly and helpful.
Negative section of review
Too hot! Rooms were hot and not able to open window..no air con. Beds were also very hot. Huge synthetic duvets on each bed. Very dated decor. No bath mat.
Positive section of review
Very clean and comfortable premium room with seaview and large bathroom. Food at the pub is delicious!
Positive section of review
Great communication from the hosts, Excellent location for town centre and local attractions.
Bourton on the Water, United Kingdom
Positive section of review
The room was lovely and cozy, amazing location and very helpful staff.
Negative section of review
Unfortunately the food served for breakfast and when we had dinner at the hotel restaurant was not great. It was clear that it had been reheated and not been made fresh. The dinner was very overpriced for subpar food that we unfortunately couldn’t finish.
Positive section of review
The staff were friendly and the setting is beautiful.
Negative section of review
The room was old and tired . Bath plug didn’t work . We had a z bed (£40 for the night !!) It was left outside our room to sort out with the sheets. We had to ask for tea & coffee for the room. A light bulb wasn’t working in one of the bathrooms . This didn’t spoil our stay but we have stayed here many times and never had any complaints , we were just disappointed with the lack of attention to detail .
Positive section of review
Did get one want including the price
Negative section of review
N/A
Positive section of review
Location
Negative section of review
Bathroom, no towel rail no heating no hooks or shelves. I