1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All areas gave the impression you were in a hotel of a higher standard than their room rate. Amy the receptionist gave the service you expect but very seldom get, she was first class.
Positive section of review
This was my second visit. It matched the previous standard which is what I hoped for. Breakfast was excellent, staff super, very convenient location.
Negative section of review
All good
Positive section of review
Clean fresh light and bright . Comfy bed Great choice of breakfast and restaurant was fabulous
Negative section of review
Room very warm and took a while to work out air con
Positive section of review
Location is great - right next to the market research facility. Great prices.
Negative section of review
No evening food. Beds were very uncomfortable.
Positive section of review
Evening food was excellent, overall stay was outstanding.
Negative section of review
Full Breakfast on the first day was over cooked it looked as though it had been reheated.
Positive section of review
Location facilities clean staff lovely & frendly
Negative section of review
nothing
Positive section of review
The view from the waterfront lodge was amazing!
Negative section of review
The lodge was dated, dirty with a large group of men only coming in to the lodge next to us after 11pm when reception had shut. The wall is paper thin, staff were constantly intruding on our privacy using “maintenance” as their excuse. Check in was late, check in usually being 4pm we were not able to access until 5pm. The bed was like sleeping on a plank of wood. The lodge itself although dated would have been fine but as it looked as if someone had been partying in it and it had not been cleaned. The dish washer present had the previous guest/staffs plates covered in old mouldy food. Myself and my partner also became unwell during our stay potentially due to the lack of cleanliness.
Positive section of review
Excellent service and wonderful food.
Positive section of review
Friendly service, clean and quiet.
Positive section of review
The food was lovely.
Negative section of review
I had stayed in room 17, and there was a horrible sewerage smell in the room, and I was unable to sleep all night. I actually had forgotten to complain before I had left.