Recent reviews
“Location, staff and room”
“Dear Booking, Dear Bourgogne suite Maastricht,
I am still incredulous and extremely disappointed and shocked by what happened yesterday afternoon at the bourgogne suite Maastricht.
We arrived at the hotel at 6:50 PM, rang the doorbell, and no one answered.
We immediately called the phone number three times but no one answered.
We waited in front of the entrance, but no one was there.
We did not receive any calls or messages to inform us that they were waiting for us.
We were sure that everything was well arranged for our stay, so I didn’t check the 2 email sent by booking.com (hotel policy) right after confirmation also because I was driving the car.
I don't understand why they didn't call us to let us know they were waiting for us? We were already in Maastricht, and it could happen that emails are not read because one is enjoying free time in holiday modus.
It seems like they deliberately want to steal money from customers.
They just left a sheet attached to the front door with written: ‘You can only arrive at 15:00-15:30 and tried to contact you by phone but couldn’t reach you, therefore: NO-SHOW and your booking is not valid any more.
Nobody called us to check if everything was ok or if we were arriving;
They wrote in that sheet that they were open between 3pm and 5pm (check- in was between 3pm and 3:15pm) : so why didn’t the hotel call us during this 2 hours?
this looks like a waterproof business model to guarantee payment without any work.
Forced to find another accommodation, I managed to find a room in another hotel in Maastricht at 8:00 PM.
I truly wonder if booking can accept such deceit.
I rely on compensation from Booking and on the guarantee of your platform to protect customers and not profit at the expense of unsuspecting and honest people.
Ps. Please find attached a picture of the letter Bourgogne suite Maastricht left at the front door and a screenshot of my received and made calls yesterday (we called them 3 times.”
“The walks around the area are gorgeous as well as the terrace and surrounding garden. Also, they have parking available for free which is good.”
“Location”
“Beautiful building, rather old but clean and spacious rooms, warm swimming pool”
“Breakfast has good choices”
“Excellent location, excellent value for money, very helpful staff, very clean toilets”
“Friendly staff, good breakfast, good value for money.”
“Balcony in every room, good condition furniture. Good location, friendly stuff”
“It was overall a good hotel with very friendly staff. I will definitely recommend that.”
Hotel & Eetk'fee de VLiK
Ranked
211
out of
306 in the Limburg region, as well as being
5 of
5 for hotels in Ospel .
Last review posted: yesterday
“Decent hotel room”
“See above. You should refund me as you say ion refundable and then we are stuck staying where we bo”
“A hotel for all those who are looking for silence.”
See more reviews of Hotel & Eetk'fee de VLiK
Hotel De Limbourg
Ranked
212
out of
306 in the Limburg region, as well as being
8 of
11 for hotels in Sittard .
Last review posted: yesterday
“The staff is exceptional and very helpful. 10/10!”
“very good apart from the stairs”
“Breakfast was simple”
See more reviews of Hotel De Limbourg
Hotel Dupuis
Ranked
213
out of
306 in the Limburg region, as well as being
28 of
46 for hotels in Valkenburg .
Last review posted: 2 days ago
“Decent.”
“We enjoy it”
“The staff, location, and breakfast were good.”
See more reviews of Hotel Dupuis
Fletcher Hotel Restaurant Rooland
Ranked
214
out of
306 in the Limburg region, as well as being
13 of
15 for hotels in Arcen .
Last review posted: yesterday
Novotel Maastricht
Ranked
215
out of
306 in the Limburg region, as well as being
43 of
57 for hotels in Maastricht .
Last review posted: yesterday
“The location.”
“Stay was ok.”
“Very great receptionists”
See more reviews of Novotel Maastricht
Hotel La Casa
Ranked
216
out of
306 in the Limburg region, as well as being
29 of
46 for hotels in Valkenburg .
Last review posted: yesterday
“Very good location with a really great breakfast!”
“Wonderful!”
“Location”
See more reviews of Hotel La Casa
Hotel de la Bourse
Ranked
217
out of
306 in the Limburg region, as well as being
44 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Rooms lovely and clean ,Staff are really friendly.”
“I would stay here again.”
“Interesting to stay in a hotel above the restaurant in a quaint city square”
See more reviews of Hotel de la Bourse
Camping Hitjesvijver
Ranked
218
out of
306 in the Limburg region, as well as being
10 of
15 for hotels in Heerlen .
Last review posted: 39 days ago
“Small tiny cottage, with 4 beds, table, 4 chairs and small...”
“It was a great setting for a family adventure”
See more reviews of Camping Hitjesvijver
Herberg 't Voshoes
Ranked
219
out of
306 in the Limburg region, as well as being
13 of
15 for hotels in Mechelen .
Last review posted: yesterday
“the terras”
“Tired walkers made to feel comfortable and very welcome”
“everything was good meals, breakfast etc”
See more reviews of Herberg 't Voshoes
Carré Hotel Zuid-Limburg
Ranked
220
out of
306 in the Limburg region, as well as being
2 of
3 for hotels in Hulsberg .
Last review posted: 5 days ago
“I like the friendly staf and the authenticiteit look of the...”
“Fist class service, excellent location for bikers.”
“It was a beautiful stay, thank you for your kindness.”
See more reviews of Carré Hotel Zuid-Limburg
NH Maastricht
Ranked
221
out of
306 in the Limburg region, as well as being
45 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Decent for a single night business traveler”
“Nice place to stay in Maastricht”
“Great hotel especially when you attend an event at MECC”
See more reviews of NH Maastricht
Stadshotel Heerlen
Ranked
222
out of
306 in the Limburg region, as well as being
12 of
15 for hotels in Heerlen .
Last review posted: 4 days ago
“Clean, cosy and centrally located.”
“One of the most beautiful hotels I ever was ,got style ,dark...”
“Overall very good experience and will recommend and will stay again if I go back to Heerlen”
See more reviews of Stadshotel Heerlen
Vakantiepark Leukermeer
Ranked
223
out of
306 in the Limburg region, as well as being
3 of
5 for hotels in Well .
Last review posted: 2 days ago
Hotel Eperland
Ranked
224
out of
306 in the Limburg region, as well as being
13 of
17 for hotels in Epen .
Last review posted: yesterday
“Excellent hotel on the way and very nice staff”
“Satisfied guest”
“Nice overnight stay. Set menu was very good.”
See more reviews of Hotel Eperland
Boutique hotel Sint Jacob
Ranked
225
out of
306 in the Limburg region, as well as being
46 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Location, staff and room”
“Cozy vintage hotel room”
“A very nice place to stay and with old world charm.”
See more reviews of Boutique hotel Sint Jacob
Crowne Plaza Maastricht, an IHG Hotel
Ranked
226
out of
306 in the Limburg region, as well as being
47 of
57 for hotels in Maastricht .
Last review posted: yesterday
“The location was great, the room was clean and we had an ...”
“Highly recommended hotel.”
“Superb location, attentive staff and wonderful breakfast!”
See more reviews of Crowne Plaza Maastricht, an IHG Hotel
Bed & Breakfast Hotel Het Gerendal
Ranked
227
out of
306 in the Limburg region, as well as being
13 of
15 for hotels in Schin op Geul .
Last review posted: yesterday
Hotel Riche
Ranked
228
out of
306 in the Limburg region, as well as being
30 of
46 for hotels in Valkenburg .
Last review posted: 10 days ago
“Good value for money.”
“Nice place. Enjoyed the evening entertainment”
“It was close to everything we wanted to see there.”
See more reviews of Hotel Riche
Hotel Kasteel Doenrade
Ranked
229
out of
306 in the Limburg region, as well as being
1 of
1 for hotels in Doenrade .
Last review posted: 2 days ago
“Pity, so much potential...”
“Extraordinary place with a good price.”
“Lovely place, with silent and beautiful surroundings, good breakfast and nice personal.”
See more reviews of Hotel Kasteel Doenrade
Abdij Hotel Rolduc
Ranked
230
out of
306 in the Limburg region, as well as being
9 of
14 for hotels in Kerkrade .
Last review posted: yesterday
“Outside washroom and very bad cleaning and totally building was noisy”
“Nice location!”
“Amazing location and vibe, simple and good stay for the price.”
See more reviews of Abdij Hotel Rolduc
Parkhotel Valkenburg
Ranked
231
out of
306 in the Limburg region, as well as being
31 of
46 for hotels in Valkenburg .
Last review posted: yesterday
“Pleasant stay but service should be improve”
“Review Parkhotel”
“Breakfast choice was great, someone was preparing eggs and...”
See more reviews of Parkhotel Valkenburg
De Arcense Herberg
Ranked
232
out of
306 in the Limburg region, as well as being
14 of
15 for hotels in Arcen .
Last review posted: yesterday
“Disappointing and no value for money although the price was as high as a comfortable B&B.”
“Comfortable room situated in a quiet area.”
“comfortable and clean in a good location”
See more reviews of De Arcense Herberg
Gasterij Berg en Dal
Ranked
233
out of
306 in the Limburg region, as well as being
12 of
13 for hotels in Slenaken .
Last review posted: 2 days ago
“Very friendly and helpful staff.”
“Fantastic stay when you go for a hiking weekend”
“The size of the room was amazing, breakfast was great and...”
See more reviews of Gasterij Berg en Dal
Hotel Matuchi
Ranked
234
out of
306 in the Limburg region, as well as being
48 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Location next to the city center, clean room.”
“Location, staff, color of the room”
“Excellent value for money,”
See more reviews of Hotel Matuchi
Amrâth Hotel DuCasque
Ranked
235
out of
306 in the Limburg region, as well as being
49 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Great location and view. Amenities are average. Nice staff. The hotel needs an overhaul.”
“Was excellent well located. Staff were very nice and hospitable”
“Super location, most comfortable bed and exceptional breakfast service staff !”
See more reviews of Amrâth Hotel DuCasque
Derlon Hotel Maastricht
Ranked
236
out of
306 in the Limburg region, as well as being
50 of
57 for hotels in Maastricht .
Last review posted: yesterday
“Perfect Location. Great and very special breakfast.”
“We recommend people with high expectations regarding quality”
“Perfect apartment for a girls trip away”
See more reviews of Derlon Hotel Maastricht
Vakantie Meerlo
Ranked
237
out of
306 in the Limburg region, as well as being
2 of
2 for hotels in Meerlo .
Last review posted: 5 days ago
“It was very good 👍”
“good bed and pillows.”
“Privacy is first what I love.”
See more reviews of Vakantie Meerlo
Hotel Rido
Ranked
238
out of
306 in the Limburg region, as well as being
32 of
46 for hotels in Valkenburg .
Last review posted: 10 days ago
“A great place to stay, the host was very helpful and...”
“Top location, great host, nice atmosphere.”
“Fine stay for my festival hotel”
See more reviews of Hotel Rido
Fletcher Hotel-Restaurant Parkstad- Zuid Limburg
Ranked
239
out of
306 in the Limburg region, as well as being
10 of
14 for hotels in Kerkrade .
Last review posted: yesterday
“The location is nice - shops and restaurants are close, the...”
“Basically everything OK”
“No heating in rooms”
See more reviews of Fletcher Hotel-Restaurant Parkstad- Zuid Limburg
Hotel Brasserie de Kroon
Ranked
240
out of
306 in the Limburg region, as well as being
10 of
13 for hotels in Gulpen .
Last review posted: yesterday
“Fine hotel at a nice location”
“Location”
“One of the highlights of our road trip, the accommodation, staff and breakfast was amazing”
See more reviews of Hotel Brasserie de Kroon
Start of dialog content
How does it work?
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content
1982650,1982650|1