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Niagara Falls Verified Hotel Reviews by Real Guests

Recent reviews

  • “Our stay at Empress Inn and Suites turned into a nightmare when we found bed bugs in our room on the first night. We told the front desk and got moved to another room. Unfortunately, the new room they gave us wasn't clean either. It was too late to switch hotels, and when we tried to talk to the manager about the bed bugs, he was incredibly rude, refused to give us a refund, and hung up on us! This experience highlights the hotel's lack of sanitation standards and throughout the ordeal, we received consistently poor treatment from the staff, highlighting a disregard for customer satisfaction and basic hygiene standards. It seriously makes us question if they should even be allowed on booking websites.”

  • “Hotel is easily accessible and includes lifts/elevators. Good breakfast.”

  • Vittoria Hotel & Suites Review score: 6

    “A nice hotel located in a great location.The room window overlooks Niagara Falls.”

  • The Falls Hotel & Inn Review score: 8

    “My son loved this place, pool and hot tub. Clean the location was right where we needed to be. Will return. Also liked it was only $100 deposit not the average $250.”

  • “Location”

  • “The Staff are Friendly and welcoming”

  • Sheraton Fallsview Hotel Review score: 9

    “It was very well located and functional.”

  • “The room was clean Staff were friendly, excellent location”

  • “The room was nice”

  • “Nothing we left about 10 minutes after arriving”