“The owner & the staffs. Their services go way & beyond making us (the guests) feel so welcome. Just like being home with someone asking what are your plans for today & how was your day at the end of it.”
“Great hotel. A huge room, with a Japanese sitting area in front of the lake view. A calm atmosphere. There are public and private hot tubs, in the open air facing the landscape.
Located right next to the cable car that goes up to the view of Mount Fuji.”
“I had a tatami room with futon beds that faced Mt Fuji so that made for a splendid view. The staff were really focused on customer service.
We arrived by car on a rainy day and two of them were waiting at the driveway with umbrellas.
Dinner and breakfast were very good and typical Japanese style, very pretty to look at.
At departure, because I was hoping to catch the wisteria season at hamamoto flower park, the reception took the initiative to call the park to enquire.
To top it off, on departure, a young lady staff accompanied us to our car and helped to control traffic for us to drive off. And after driving off maybe 80 metres I could still see her waving us goodbye in my rear mirror.”
“I love the location and the shuttle service. The shuttle service runs earlier than the sightseeing bus and allows you to arrive at Kawaguchi station earlier for taking the train or local bus to sightseeing. Good value for a one night stay.”
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