1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed just one night to catch a flight early next morning. Location was perfect for this, however they charge a significant premium for this location. It was a nice room. Didn't have the breakfast as decided to do this at the airport. Had dinner the evening before which was fine. Restaurant was nice and offered a good selection.
Negative section of review
Price. I appreciate that they can charge a premium for their location but £186 for room only is not value for money. Not sure if it would have been cheaper if we had booked further in advance. Next time will look at alternatives.
Positive section of review
This hotel was ideal for a short stay in central London. Do not expect 5 star or even 4 star luxury at this price but the hotel is well located a short walk from Notting Hill tube station. The staff are friendly, the rooms are small but clean and comfortable and one could not wish for more.
Negative section of review
The breakfast experience is not great - which is a shame because it could be so much better with a few tweaks - but this is only a minor criticism.
Positive section of review
All staff very friendly, helpful at all times. The Breakfasts and one evening meal for the group of 10 were excellent. Staff so efficient, the best we've had anywhere. The bar, lounge and dining area were very welcoming and comfortable.
Negative section of review
Would be nice if greene king could invest in replacing carpets and updating decor on landings avd some rooms.
Positive section of review
Lovely property spacious for the two of us and the added bonus of the enclosed garden. our dog is blind so lovely to be able to let him wonder in the garden. Very quiet place to relax and read a book.
Negative section of review
Nothing to dislike
Positive section of review
Customer service at the desk was amazing it was a birthday and the receptionist went above and beyond for me
Negative section of review
Beautiful and well maintained
Positive section of review
Easy in and easy out. 50% discount on parking which was great and the location is pretty much city centre.
Negative section of review
The shop needs to open soon, its a small trek (6 mins) to the local co-op but if you cna cook in your apartment, something on site would help and be more nutricious.
Positive section of review
No waiting time in reception, plenty of staff, restaurant in hotel, minimart in hotel. Great location.
Negative section of review
Old, waiting time for lifts, hallways looking a bit like a basement, room needs refurbishing and curtains missing in the non refurbed rooms? Which is an easy and non expensive fix.
Positive section of review
Location was great, friendly staff and clean room.
Negative section of review
The room was very warm, I could hear quite a lot of noise from other rooms and the bathroom smelt of drains.
Positive section of review
Excellent location, host was friendly and helpful
Positive section of review
Location was lovely, Breakfast was nice too.
Negative section of review
Rooms are a little dated and could do with some tlc, but was warm and comfortable so no complaints