1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect for us, the stay was very dog friendly, even with his own welcome gift! I love that the fee for dogs goes to a local charity. The outside shower was unique and the farm setting was beautiful.
Negative section of review
Nothing!
Royal Tunbridge Wells, United Kingdom
Positive section of review
Everything we could need was there. Dishwasher, cooking facilites. Cosy place. Easy access. TV and internet. Easy parking.
Negative section of review
It was a bit cold except in the bathroom. No double glazing and unfortunately the weather was not very warm although we were approaching May.
Positive section of review
A very comfortable property. Convenient for shops, theatre, ferries and restaurants. Quiet.
Negative section of review
Lack of hot water to wash basin.
Positive section of review
The look of the room, the comfort of the bed, the space & the power of the shower.
Positive section of review
It was nice and quiet and had all that we needed to look after our baby on holiday
Negative section of review
No parking at the house
Stansted Mountfitchet, United Kingdom
Positive section of review
Well located for the airport 2 minutes walk. Clean rooms. Excellent bar area.
Positive section of review
Location good, comfortable and easy access to York Centre.. free parking
Positive section of review
The location and the building itself are stunning stunning.
Negative section of review
1) The hotel was infested with moths. 2) As this is a spa hotel - the spa facilities aren’t available (too busy), although we only saw a few people. The spa area that is allowed to be used from 8 am is open from 8 am if you want to see how the cleaners are cleaning the facilities until 9 am. You’d expect it to be ready from 8 am. Also, the showers in the changing rooms are shockingly dirty and old, scary, no such things as hotel hygiene requirements. Also, so much bleach poured into the jacuzzi that it looks like a massive bubble bath and it leaves you with an awful smell of bleach for the rest of your day. Wouldn’t recommend if you have a sensitive skin, probably poisonous. 3) I asked for some slippers and a bathrobe and the staff were not very pleased (to say the least) that they had to make a few steps of a walk to bring it to me, rather than sitting at their computer or on their phone…Although such things usually are ready in the rooms on arrival when you consider that this is 4-star hotel. 4) Room service was only available by a share luck - to order from the pub next door, as they kindly arranged the delivery, hotel has no services and restaurant doesn’t always work. Yet again, expected a better service at a 4-star hotel. 5) Phones and TVs in the rooms were unplugged and disconnected, I did manage to connect it myself. Yet again, shocking really knowing you paid for a stay at 4star hotel. 6) I have paid for a room with one double bed and two single beds. From the pictures when booking it, it looked like one huge room. On arrival after checking in we went to our room and realised that its a room with only one double bed. I went to the reception to check if by a mistake, we were checked-in into a wrong room, the receptionist was very surprised that I wanted to unlock the door in the room and be able to use the two single beds in the conjoining room. I was shocked and lost for words. I had no idea that there’s a room within the room.
Positive section of review
New building .. Very clean inside and comfortable
Negative section of review
The apartment was on the third floor, and the left was not working for 5 days, which caused us great hardship, as my colleague suffers from leg pain and uses crutches. - the Internet network is weak and was cut off on the last day, - the television was not working.. - no wardrobe in the other room.
Positive section of review
Excellent food, very friendly staff
Negative section of review
Nothing