1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Stansted Mountfitchet, United Kingdom
Positive section of review
Excellent breakfast available from 4am(very welcome when you've got an early morning flight)! The dinner the night before was excellent, as was the service. At midnight, we were able to get a choice of snacks to take up to our room. Above all, the staff. We felt well looked after from the moment we started checking in, both times. Two things most other hotels in my experience get wrong and this one got right - good lighting for reading in bed and enough sockets in the room for two people with laptops, phone chargers, etc.
Negative section of review
I honestly can't think of anything.
Positive section of review
Stunning view from our lodge with the hot tub and deck right on the river. Perfect for relaxing. Lodge was a good size, with log burner, fitted kitchen and two tvs (one in bedroom and one in living space). Living space also had a sofa bed which we made use of on the Sunday night to chill and watch TV. Near to the local b'n'm and Lidl, can either walk (15 mins) or take the car (2 mins)
Negative section of review
Beds (both the sofa and the actual beds mattress) was a wee bit rigid. The hot tub had a couple of loose jet covers, one was actually missing, but we were able to screw the loose one back on. We were advised we could have late checkout for an additional.cost of 30£ but when asked to take this up we were told this was unavailable.
Positive section of review
This apartment is fantastic! Spacious dining room with open kitchen. Most facilities are great. The check-in process was quite smooth, with good support from the friendly staff Bilal. It is also close to the city centre within walkable distance, and the surrounding area is quite safe even walking around at late night. Great value for money for this apartment!
Negative section of review
The only issue is the masses of scratches on the pan and pot, which I guess is because those cookware are non-stick and some previous residents did not care much about how to appropriately use these cookware. Anyway, it is not a big issue if one doesn't cook much and does not really undermine the overall quality of the stay.
Positive section of review
The room was big enough for two persons, the extern bath was always free and there were no problems by using with the neighbor hotel room. the breakfast was very nice, warm and cold dishes and freshly. the host were always friendly :)
Positive section of review
The facilities the location Was comfortable. Tom in the bar and around the facilities was excellent a credit to your company. Totally sold us going back with his respect for your company.
Negative section of review
Nothing
Positive section of review
Caravan was lovely had everything we needed warm and comfortable. The haven site is perfect for the kids loads to do and over the road from the beach.
Positive section of review
Newly refurbished bedroom. Comfortable bed. Good facilities.
Positive section of review
Friendliness of staff. Breakfast was good
Negative section of review
The bed was very uncomfortable with a poor mattress. I would usually expect the bed to made each day and it was not. The bathroom was very tired and the shower gel had fallen off the wall . There was no non slip mat or handle by the shower and it was very slippery stepping in and out of the bath to use the shower. There was also some black mould in the bathroom. In addition, there was a band in the bar on Saturday which was so loud that we couldn't hear anything else and couldn't block it out with earphones
Positive section of review
location as it was close the Paddington
Negative section of review
it was a super tiny room for a double deluxe room. and for a 4-star hotel a room was not enough equipped... no kettle, no iron, no cabinets...
Positive section of review
Location and how comfortable it was
Negative section of review
Nothing