1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Quiet and convenient in a lovely treed area of London convenient to tourist cites via the Jubilee Line at the nearby Swiss Cottage Tube Station. Good sized rooms (especially for London) on residential streets with limited traffic. Hospitable staff with secure storage for left bags. Small lift useful for hauling bags between floors. Washington Pub has good food and drinks, while farmers' market at Swiss Cottage offers a range of treats.
Negative section of review
Double beds can be tight for those used to Queens and Kings, but rooms are good sized (even the singles).
Positive section of review
The room was very clean and comfortable. Facilities were what I would expect in a 3-star hotel. The Stall were friendly, helpful and professional. Meals in the 'pub' were very good.
Negative section of review
No room safe. However, I can understand that the installation of such a facility, in every room, would be very expensive and could be reflected, in an increased tariff
Positive section of review
It was an amazing location, a wonderful old building, the rooms were pretty much flawless. I will be taking the missus back there for a weekend. What a gem!
Negative section of review
The bathroom light is on a pir. I told them as I checked out the timer needs adjusting. It kept going off while I was in the shower lol. But the quality of the room was one of the very best I've ever stayed in. So it was a very minor thing.
Positive section of review
Size of the shower was good size front desk was helpful in the morning with shower gel liked the separate bathroom toilet liked the view outside
Negative section of review
The shower needs some grip very slippery and seal between shower and door needs fixing broken radiator protection is coming away from wall no showing gel or shampoo/conditioner already in room no milk in room and the toilet back was broken plus had to flush chain to toilet multiple times to flush
Positive section of review
location was good for trains buses, plenty of bar and for eating out
Negative section of review
no wifi, that was a shame but didnt spoil our stay
Positive section of review
Loved that it was close to the Hippodrome and to the Harbour
Negative section of review
Nothing
Positive section of review
The bar and terras are excellent. Good sigaar menu
Positive section of review
Cleanliness of the facility.
Negative section of review
The room is small and a single bed was provided. No chair and table in the room. The breakfast wasn’t ideal, no cooked food and no serving of breakfast. Bread, spread, cereal, milk and fruits were provided in the kitchen area. The location isn’t great, too far from the major road.
Brighton & Hove, United Kingdom
Positive section of review
The beds were clean
Negative section of review
The wardrobe was the bathroom, the door wouldn’t close, the hallways were dirty, very small narrow hallways
Positive section of review
Everything