1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was perfect for just staying the night didn't use any other facilities so can't comment on breakfast unfortunately. But was overly great for your shower and rest!
Negative section of review
Unfortunately no tea/coffee facilities in the room but not a major issue!
Lytham St Annes, United Kingdom
Positive section of review
We really enjoyed the apartment very modern and good location ideal for everything in St Ann's
Negative section of review
We liked everything but we had problems with the shower but I believe it's going to be updated
Positive section of review
Super clean, efficient and excellent facilities
Positive section of review
Good location, staff were reasonably friendly
Negative section of review
Room was quite small/cramped, no plug sockets beside bed, no AC or option to open windows, some small issues with cleanliness
Positive section of review
There were fun activities for the kids.
Negative section of review
There was not enough staff, we were waiting a long time at the bar and reception. Maybe it was mentioned when booking, but we didn’t realise there was no lift so was a struggle lifting our luggage and pram up the stairs. Not all the pool facilities were working when we were there, no hot tub. The American Diner had a limited menu and would not recommend.
Positive section of review
Good location, clean comfortable rooms
Negative section of review
Very bad start to my stay as there was no one at reception and no sign on the locked entrance to indicate this. Constant ringing the bell to no avail. Was waiting with another guest who eventually left saying they would come back later. As I have mobility issues I had no choice but to wait. Eventually someone turned up but, unfortunately, they were very defensive, and not only made no attempt to apologise but accused me of lying about how long I had been waiting. If I had not been exhausted after work, struggling to stay on my feet, I would have cancelled the booking. I did feel some sympathy for the member of staff when she explained that she was the only staff member on duty, and she had other tasks to perform around the hotel. This was around 6pm, a fairly normal check in time. To have only one member of staff on duty at that time of day is very poor management. I won’t be using this hotel again, or recommending it to anyone.
Positive section of review
Convenience for uni, cost, simplicity
Negative section of review
Mattress bit uncomfortable, no tea or coffee facilities
Positive section of review
location, clean tidy
Negative section of review
settee uncomfortable and bed was uncomfortable needs new mattress was lumps think springs have gone
Positive section of review
Nice n friendly
Positive section of review
Food was great
Negative section of review
Having to go down stairs to the toilet they should be one on the floor where the bars are and only 1 lift is not good