1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious, reasonably priced junior suite, including spacious bathroom with both bath and separate shower. Fascinating prior history of hotel. Ample free on-site parking. Very good food from accomplished head chef. Morning newspapers can be ordered on request. Whilst not in a seafront location or with great views, there is a frequent 'Loop' bus service outside the door direct to centre of Broadstairs, Margate and Ramsgate - no need to risk taking the car into congested central areas with limited and often expensive parking!
Negative section of review
A few pernickety things but nothing to detract from a comfortable 4-night stay.
Rochester, United Kingdom
Positive section of review
A very well-finished and comfortable cottage with good facilities. Both bedrooms were large and the bathroom was well-appointed. Wi-fi and hot water worked as they should and the location was convenient for the forest.
Negative section of review
The turn in off the road is a little tight and easy to miss in the dark (just an FYI for travellers; not a complaint about the property). Being picky, perhaps the surrounds (garden, driveway etc) could do with a bit of a spruce, and the outside light didn't work.
Positive section of review
Rooms were small but bright and clean. Welcome staff very friendly and helpful. Breakfast was ok but nothing special and staff not always that welcoming or eager to help.
Negative section of review
Not such a great choice for breakfast and staff could have been more friendly during service.
Positive section of review
Spacious beautifully comfortable room with a large bathroom. Impressive breakfast with very friendly well trained staff.
Negative section of review
Not many parking spaces, had to park in paid for car park.
Positive section of review
The spa facility, the breakfast, the staff and the black-out curtains inside the room.
Negative section of review
Outdated. It might have been a 3 stars hotel but that's years ago, at beginning, when it started functioning.
Positive section of review
Wonderful large clean rooms. Good food in the bar. Absolutely amazing staff.
Negative section of review
Nothing
Newton Stewart, United Kingdom
Positive section of review
Great location, staff very friendly and helpful.
Positive section of review
Good food and friendly helpful staff
Positive section of review
The location.
Negative section of review
Unfortunately, the hotel has really gone down since our last stay. The bedroom was very dirty, tatty and stained. Communal rooms were the same. The bed was rock hard, the linen and towels frayed. Please give guests teaspoons instead of wooden sticks to make hot beverages, both in the room and buffet. It is wasteful! The breakfast was mediocre, and again, the quality of the products very poor. The attention to detail that was once there is gone. Check-in was very slow. We also had housekeeping knocking on our door asking if we were leaving before the checkout time. Such a shame as when this hotel first opened and in its infancy, it was fantastic.
Positive section of review
Location
Negative section of review
This place with Self Check-in etc is really too impersonal. The rooms seem a little tired and does not feel welcoming at all.