1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
I was suffering from a leg injury and the staff went out of their way to help me at all times. Ramona even took my luggage all the way into the room for me. Breakfast was lovely and the staff excellent
Negative section of review
I was disappointed that the spa was not open any of the days I was there and feel that the spa limited opening should be published so guests know if it's available during their dates.
Positive section of review
We were on a bike trip. It was the perfect location to stop and we were very pleasantly surprised and very happy with the accommodation and that there was safe bike storage.
Negative section of review
There was nothing that I didn't like
Positive section of review
The location was convenient The room was pretty and had comfortable beds The staff were super nice and friendly towards us It was affordable as we booked in advance
Negative section of review
Honestly I had no issues - it was perfect for what we needed
Positive section of review
Simple but clean and cosy. Excellent value for money and the staff were friendly.
Positive section of review
The location so close to St Pancras was ideal for a pre holiday overnighter.
Negative section of review
All good
Saint Helier Jersey, United Kingdom
Positive section of review
Views are great, the staff are amazing and the food delicious and plentiful
Negative section of review
No wheelchair access at front door of hotel
Positive section of review
This hotel was amazing very clean. Very comfy. Excellent staff 💯 loved it
Positive section of review
The property was in a great location and was very clean.
Negative section of review
Although the bond was paid back to me before we had even got home, I didn’t see anywhere when booking that you had to pay a £150 refundable bond in case of any accidents etc. As this was actually debited from our account prior to arriving I think this should be shown prior to booking.
Positive section of review
Stayed here before , always had a nice time
Brighton & Hove, United Kingdom
Positive section of review
room was amazing will be back soon
Negative section of review
the sofa was a bit odd to sit on all the stuffing moved with been fethers but its nice