1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is perfectly situated in Manchester. It is a beautiful hotel decorated to a high standard. The staff were amazing nothing was too much for them, polite, friendly, a credit to the hotel.
Negative section of review
There was nothing we didn't like.
Positive section of review
Location for our concert in the evening. Large and very comfortable bed. Good breakfast with plenty of choice. Friendly staff at reception and restaurant
Negative section of review
Other residents a little too noisy late in the evening returning to their rooms.
Positive section of review
Room clean but lots of extension cabling for appliances. Making tea involved putting the kettle on the floor as the lead was too short.
Negative section of review
Two bin lorry collections in car park 6am and 6.30 woke me. No breakfast available before 10am (although it advertised "all day breakfast") Not good if you are traveling for work and have appointments)
Positive section of review
Location was great, clean, spacious, decor. All round a great experience
Positive section of review
Great value, bright clean room with tea and coffee and bottles of water
Negative section of review
Road outside is busy but tolerable
Positive section of review
Staff if great ! I mean, amazing And the room was wonderful
Negative section of review
Too far from city center And they don’t have their own breakfast room
Positive section of review
Good location, can go out and walk around the racecourse
Negative section of review
We came on Friday night, seemed like the hotel had lots of young adults there for party reasons, not nice atmosphere, especially when you want to take your dog out for a walk in the evening. Rooms were not sound proof at all you can hear everything, and anyone walking down the corridor. Room was maybe touched up but not cleaned properly or deep cleaned. Bins were still full, place just did not feel clean. Wouldn’t stay there again if honest, we only stayed because of last minute reservation during our road trip.
Positive section of review
The location and the restaurant setting
Negative section of review
The breakfast was not as good as expected, quite cool, eggs very hard.
Positive section of review
Great high street location.
Negative section of review
Very dated.
Positive section of review
Welcome and breakfast
Negative section of review
Bar area - staff miserable and didn't know how to take cash - only card - no change given.