1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had two rooms for a work event in Elgin. Highlight was the hosts providing us with our preference of oat milk for tea/coffee! Both rooms were very clean and bright which was nice. Bathroom facilities were great and overall no issues with our stay. We did not have breakfast during our stay.
Negative section of review
Some of the beds were a wee bit hard but that's a personal preference
Positive section of review
Beautiful house, exactly as described. Had everything we needed and the beds were super comfy. We only stayed one night so didn't get a chance to explore the location but it was very close to Chester.
Negative section of review
Nothing
Positive section of review
Bed was very comfy and lovely and quiet. Great breakfast in the morning, everything freshly cooked. Location is perfect, great for those wanting peace and quiet
Positive section of review
The booking was incorrect and was to include evening meal however this wasn't provided.
Negative section of review
The hotel is very old and dated.
Positive section of review
Breakfast excellent, staff super, location wonderful….no worries
Negative section of review
Couldn’t have been better
Positive section of review
Friendly staff. Beautiful grounds. Good breakfast.
Negative section of review
Pillows were very uncomfortable. The building needs to be refurbished - inside and out.
Positive section of review
It's within walking distance of the airport.
Negative section of review
Are you a young traveller? Ever wondered what it will be like when you're old with dodgy hips? Well, wonder no more. One night at the Ibis will leave you joints in such a bad state you'll be calling* downstairs for a Zimmer frame and needing help picking up your bags. Lying on a slab of concrete is likely to provide more comfort than the Ibis' old, unforgiving beds. *There is no phone of course. Don't be silly
Positive section of review
Felt safe and secure
Negative section of review
Not very clean. Found hairs on towel etc. Difficult to find!
Derry Londonderry, United Kingdom
Positive section of review
Location was good
Negative section of review
Room was dated for the price I left behind a pair of expensive pyjamas and they were not found which is disappointing. I will be following this up as a complaint with operations
Positive section of review
Location
Negative section of review
Tv. two of us booked in, and facilities for one.