1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Well located with free on site parking. Easy access from London. Friendly and very accommodating desk staff. We have stayed a number of times and would. Be happy to go back. Money has obviously been spent since our last visit and this shows.
Negative section of review
Decor is quite dated and shabby but this is reflected in the price. What you see is what you get.
Positive section of review
The location on the south side of Central Edinburgh with the bus stop outside was what we wanted. There were frequent buses into the city and a bus out to Roslyn Chapel. The bed was quite comfortable.
Negative section of review
Very limited parking with spaces for four cars. Getting in from the main road was ok, getting out again quite tricky. We booked a superior room but it was inferior to our previous cheaper superior room in a 4 star hotel in central Edinburgh; it was small with a dated small cubicle shower and tiny basin in a very small bathroom. The breakfast was designated as 'Continental' but was cereal, measured out ready in the bowl and other items which had to be ordered the night before - no continental meats or cheeses or cooked breakfast.
Positive section of review
Lovely comfortable room, excellent location, parking even at an additional price was extremely reasonable and very handy. All the staff were very helpful and friendly.
Negative section of review
N/A
Positive section of review
Great location for town centre and beach, restaurants etc. Quiet location, very helpful staff, well looked after and a good breakfast (at extra cost but well worth it)
Negative section of review
The breakfast room was all self service, which is fine, but we were a little later coming down than most, and had to ask for plates, cutlery and eggs as there was no member of staff keeping a close eye on the room. However, once we asked for things, it was dealt with quickly and amicably, and the breakfast was lovely!"
Positive section of review
Location, great view from room and host was very helpful
Positive section of review
The hospitality from staff, and service in general.
Negative section of review
Not much, a Great place to stay.
Positive section of review
Customer service Location Spacious rooms Breakfast
Negative section of review
Everything was exceptional. We had an issue with the first room but the customer service was really helpful and they gave us another room to stay + free breakfast
Positive section of review
The property was in a good location and spacious
Negative section of review
The sofa/chair beds were really uncomfortable, bedroom door had no handle and didn’t close fully, a lot of previous damage that hadn’t been repaired, water was just about lukewarm and cold if both showers were running at once and no toilet roll was supplied. The apartment wasn’t cheap and looked miles better in the photos.
Positive section of review
Excellent View, nice room and lovely staff.
Positive section of review
Nice choice
Negative section of review
Room was too near reception