Recent reviews
“I have stayed here in 2018band I like this place before but the condition now is different. Need to do refurbishment.”
“I loved being welcomed by a wonderful check in person.
I loved the room.
I loved the view from the room.
I loved the super comfy big bed.
I loved the spaciousness of the room.
I loved the huge shower head in the shower.
I loved the bathroom supplies.
I loved the restaurant for our meal.
I loved the buffet breakfast that was included.
I loved the peacefulness of the Koi pond near the restaurant.”
“Front line, concierge, bar, restaurant and housekeeing staff are all service-centric. Young team who are very dynamic and agile.”
“All good.”
“Excellent location, Staff is vey supportive and ever smiling. A very lavish spread of breakfast.”
“The lobby and staff are friendly, helpful and great.
Breakfast was amazing, full of different and tasty choices.
Room was very spacious, comfortable and beds amazing. It also had a great view over the city.
Everything was very clean.
We also did a massage with a scrub. Possibly more expensive than on the streets but really good masseuses.”
“Super kind and nice staff very good location excellent service. 🙂”
“Location”
“The hotel has water dispensers everywhere, so I can have hot or cold water anytime. And the front desk straight away gave me 2 access cards, I don't have to request them again like in other hotels”
“Comfortable bed and friendly staff.”
The 30 best hotels in Surabaya
based on 17,888 hotel reviews on Booking.com
Guests' Choice
Four Points by Sheraton Surabaya, Pakuwon Indah
#1 of 161 hotels in Surabaya
Last review posted: yesterday
“Very comfortable stay in a hotel with amazing staff”
“Great hotel, great stay, excellent services”
“Cleaness, location and helpful friendly staff”
See more reviews of Four Points by Sheraton Surabaya, Pakuwon Indah
The Westin Surabaya
#2 of 161 hotels in Surabaya
Last review posted: 4 days ago
“The hotel is super cleannn, comfortable, the services are...”
“enjoy the stay in the hotel”
“Fabulous”
See more reviews of The Westin Surabaya
Hotel Majapahit Surabaya MGallery
#3 of 161 hotels in Surabaya
Last review posted: yesterday
“A peaceful haven of tranquility.”
“My favorite hotel in Surabaya- great breakfast and very...”
“Perfect location. Excellent staff.And relished the old style comfort.”
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Four Points by Sheraton Surabaya, Tunjungan Plaza
#4 of 161 hotels in Surabaya
Last review posted: 2 days ago
“I love the location as well as the restaurant.”
“It was awesome”
“Location, friendly staft, breakfast choice”
See more reviews of Four Points by Sheraton Surabaya, Tunjungan Plaza
JW Marriott Hotel Surabaya
#5 of 161 hotels in Surabaya
Last review posted: yesterday
“Excellent hotel”
“All in all great short stay”
“Nice location, easy access to shopping mall during the day, street foods at night & sahur”
See more reviews of JW Marriott Hotel Surabaya
DoubleTree by Hilton Surabaya
#6 of 161 hotels in Surabaya
Last review posted: yesterday
“The staff was very friendly!”
“Restaurant was great.”
“Good review”
See more reviews of DoubleTree by Hilton Surabaya
Platinum Hotel Tunjungan Surabaya
#7 of 161 hotels in Surabaya
Last review posted: 10 days ago
“Satisfied”
“Location, food, friendly staff, spacious room”
“The location is very good.”
See more reviews of Platinum Hotel Tunjungan Surabaya
Grand Swiss-Belhotel Darmo
#8 of 161 hotels in Surabaya
Last review posted: 3 days ago
“The hotel as a whole is very good. Recommended for accommodation”
“Clean”
“Breakfast was good!”
See more reviews of Grand Swiss-Belhotel Darmo
Shangri-la Surabaya
#9 of 161 hotels in Surabaya
Last review posted: 8 days ago
“Great service, horizon club is great value.”
“Too fast, but well looked after, super comfy and friendly!”
“Great 2 night stay in Surabaya”
See more reviews of Shangri-la Surabaya
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
#10 of 161 hotels in Surabaya
Last review posted: 10 days ago
“Affordable luxury that soothed my travel weary mind and body”
“everything is good and up to expectation, however cheaper price wont hurt.”
“Super stay!”
See more reviews of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Kampi Hotel Tunjungan - Surabaya
#11 of 161 hotels in Surabaya
Last review posted: 3 days ago
“For us there's no other hotel we would stay but Kampi...”
“The staff at the reception where so relaxed and friendly and...”
“Cool staying”
See more reviews of Kampi Hotel Tunjungan - Surabaya
Sheraton Surabaya Hotel & Towers
#12 of 161 hotels in Surabaya
Last review posted: yesterday
“For many years I have stayed at the Sheraton Surabaya and it is has always been very good.”
“The ambience of the lounge
”
“Great hotel always be my favorite when visit Surabaya”
See more reviews of Sheraton Surabaya Hotel & Towers
SUPER OYO 710 Naomi Heritage
#13 of 161 hotels in Surabaya
Last review posted: 140 days ago
“Good location to airport”
“Staff were friendly and helpful.”
“The owner was really helpful and nice.”
See more reviews of SUPER OYO 710 Naomi Heritage
Bumi Surabaya City Resort
#14 of 161 hotels in Surabaya
Last review posted: yesterday
“Decent, but need improvements in the facilities.”
“My stay was good and the staff is welcoming”
“Very old Hotel with old facilities”
See more reviews of Bumi Surabaya City Resort
Surabaya River View Hotel
#15 of 161 hotels in Surabaya
Last review posted: yesterday
“Nice hotel with good location and helpful staff”
“Very comfortable hotel”
“Great experience”
See more reviews of Surabaya River View Hotel
MORAZEN Surabaya
#16 of 161 hotels in Surabaya
Last review posted: 14 days ago
“Nice comfy hotel in the middle of city”
“The breakfast is good.”
“Beyond my expectation!”
See more reviews of MORAZEN Surabaya
Vasa Hotel Surabaya
#17 of 161 hotels in Surabaya
Last review posted: yesterday
“All really”
“Hospitality, clean, and such a helpful and thoughful toward...”
“Worth for money and invernent”
See more reviews of Vasa Hotel Surabaya
HARRIS Hotel & Conventions Bundaran Satelit Surabaya
#18 of 161 hotels in Surabaya
Last review posted: 21 days ago
“The breakfast and restaurant are good and the location is...”
“Wonderful rest, amazing bed and pillow.”
“Wonderful rest, clean and tidy room. Overall, it's awesome”
See more reviews of HARRIS Hotel & Conventions Bundaran Satelit Surabaya
Hadi Park
#19 of 161 hotels in Surabaya
Last review posted: 2 days ago
“The staff is very nice.”
“Have nice staff and good facilities.”
“The hotel is new and the facilities are in excellent...”
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The Alana Surabaya
#20 of 161 hotels in Surabaya
Last review posted: yesterday
Hotel Santika Premiere Gubeng Surabaya
#21 of 161 hotels in Surabaya
Last review posted: 6 days ago
“Excellent base to explore the city from with wonderful staff”
“My first stay at Hotel Santika Premiere Gubeng.”
“Rooms and bed comfortable and quiet”
See more reviews of Hotel Santika Premiere Gubeng Surabaya
Choice City Hotel
#22 of 161 hotels in Surabaya
Last review posted: 5 days ago
“Excellent, highly recommend”
“Good place for a short stay”
“So far,so good!”
See more reviews of Choice City Hotel
Swiss-Belinn Manyar
#23 of 161 hotels in Surabaya
Last review posted: yesterday
“Nice hotel”
“Comfortable linen really made a special stay”
“Nice and excellent experience”
See more reviews of Swiss-Belinn Manyar
Autumn Living Hotel
#24 of 161 hotels in Surabaya
Last review posted: 19 days ago
“Reasonable price and clean”
“Had a perfect stay”
“Very nice and accommodating staff.”
See more reviews of Autumn Living Hotel
PrimeBiz Hotel Surabaya
#26 of 161 hotels in Surabaya
Last review posted: 8 days ago
“The best 3 star hotel in Surabaya”
“The staff seemed ok but lacked willingness to go beyond for customer satisfaction.”
“Wonderful staff, offering great breakfast having a well placed location.”
See more reviews of PrimeBiz Hotel Surabaya
Novotel Samator Surabaya Timur
#27 of 161 hotels in Surabaya
Last review posted: 7 days ago
“Excellent !”
“Nice gym, generous space and open areas, very nice staff and...”
“good but not amazing”
See more reviews of Novotel Samator Surabaya Timur
ibis Surabaya Tidar
#28 of 161 hotels in Surabaya
Last review posted: yesterday
“Basic standard room with value of money”
“Overalls everything are good, will come back again to stay here”
“Convenient and Eco-Friendly Stay”
See more reviews of ibis Surabaya Tidar
Movenpick Surabaya City
#29 of 161 hotels in Surabaya
Last review posted: 3 days ago
“Its not that expensive and located in a big street.”
“Great place to spend your holiday in Surabaya”
“All in all, it was a really pleasant stay for a family vacation”
See more reviews of Movenpick Surabaya City
Best Western Papilio Hotel
#30 of 161 hotels in Surabaya
Last review posted: 7 days ago
“Comfy property”
“there were a few small roaches in the door of the bathroom”
“Came from Bromo and this hotel was a great way to relax after an early start. Clean comfortable with staff that were fan”
See more reviews of Best Western Papilio Hotel
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