“I love everything, Servers like Buenaventura and Johan do a great service. Exceptional service. And I Love the entertainment crew, they make me feel super Special, Mickey is a great person with great personality like all of them. My Name is Ricardo Fuentes from Puerto Rico.”
“Reasonable choice for breakfast, service was a little slow, but on holiday in the Caribbean no rush. Lovely view from the restaurant over the bay.
Loved the bright Caribbean colours.”
“The property has a very nice lobby, a big theater where they have every night a different performance, a pretty good restaurant with many choices, bars in the pools, at the beach… big pools, enough sunbeds at the beach, different entertaining programs throughout the property and day… all in all our stay was good, but to be honest we wouldn’t go back a second time.”
“I recently stayed at the Jewel Hotel and had an outstanding experience. The hotel's location by the beach is perfect for all types of travelers. Traveling with my husband and my 2-year-old, I was delighted to find that the room was prepared with a small cot for her upon our arrival — Thank you, Gabriel!
The food was excellent across the various restaurants within the hotel, offering a delightful culinary experience with different types of food on their menus. The hotel boasts numerous swimming pools (yes, the water is warm!), adding to the relaxing atmosphere. The staff were super friendly, always greeting us with smiles and a warm demeanor. I was particularly charmed by the Dominican tradition of responding "excellent" when asked how they are and greeting guests with their hand over their heart.
Our room was impeccably cleaned and tidied each day by Angelito, who was incredibly adorable and attentive. The hotel also offered great activities for children, with Mirian doing an amazing job entertaining them. In the restaurants, the service was exceptional, especially from Daniela and Sthephany, who were very welcoming at the door, and Eduarda, Shaina, and Lucy, who served us greatly.
One of the highlights of my stay was the hydrotherapy session. The 1-hour treatment was amazing and provided a great relaxing moment during my stay.
The gym facilities were top-notch, providing a great workout experience. Henry, the personal trainer, was very supportive and offered excellent tips on how to use some of the machines and correct my posture during my workout sessions.
Additionally, the little store inside the hotel sells coral-friendly sun cream, which I highly recommend everyone buy either before their stay or at the venue. This helps us do our best to protect the nature we care to visit.
Every morning my husband ordered two barista coffees for us to have with our breakfast that were prepared by Jenniffer at the Cocoa Cafe.”
“Lovely view over the bay. All the staff were really helpful and friendly. Beautiful room and comfy bed. Air conditioning worked well. Nice breakfast, but not much variety .”
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